Minolta Scanner Mode User Manual page 307

15
Problem
The data was
received, but
the image
cannot be
viewed.
Transmission
from a terminal
or reception to
a computer
cannot be
interrupted.
The message
"Failed to
connect to
machine"
appears.
The message
"Connection
Failure with
ImageReceiver.
Do you want to
start up
ImageReceiver
?" appears.
15-14
Cause
IP Scanner has not started up.
An application that allows
images to be viewed is not
installed, or the application is
installed, but is not linked to
images.
An error occurred while the
image is converted by IP
Scanner or the file was not
created correctly.
It takes some time to interrupt
the operation.
The copier has not been
turned on.
The IP address for the device
that inputs into IP Scanner is
incorrect.
The TCP/IP setting for the
computer is incorrect.
The computer is not
connected to a network.
The LAN cable is not
connected.
Image Receiver did not start
up.
Image Receiver is not
operating correctly.
Two LAN boards are installed.
Troubleshooting
Remedy
Start up IP Scanner, check for
new messages, and then
replace the received data file
with the image file.
Install the viewing application.
Link the file to a viewing
application that allows you to
view TIFF and PDF files.
That file is unusable.
Close Image Receiver, and
then start it up again and send
the scan again.
If the image resolution is high,
lower it before scanning it, or
reduce the number of pages
before scanning it.
Wait until the operation is
interrupted.
To interrupt the operation
quickly, close Image Receiver.
However, data already
received at the computer but
not yet processed with IP
Scanner will be deleted.
Turn on the copier.
Correct the IP address.
Check the network settings on
the computer.
Check the network
connections for the computer.
Check that the LAN cable is
correctly connected.
Start up Image Receiver.
Restart the computer.
This configuration cannot be
used if two LAN boards are
installed.
Scanner Mode
Page
referen
ce
p. 10-21
p. 3-29
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p. 2-12
p. 10-1
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