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Dell ™ Smart Printer | S2810dn
User's Guide
Regulatory model: Dell S2810dn

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Table of Contents

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   Summary of Contents for Dell S2810dn

  • Page 1 Dell ™ Smart Printer | S2810dn User's Guide Regulatory model: Dell S2810dn...
  • Page 3: Table Of Contents

    Zlib ..............21 Dell™ Smart Printer | S2810dn User's Guide .
  • Page 4 Connecting to a Network Using the Ethernet Cable ....Setting up the Printer Using Dell Printer Easy Install (Windows Only) ..
  • Page 5 ..Starting Dell Printer Easy Install ......
  • Page 6 ........Setting Up the Dell Printer Configuration Web Tool .
  • Page 7 ....... Contact Dell Support at: ......
  • Page 8 Secure Settings ....... . Tray Settings ........
  • Page 9 Loading Print Media in Tray1 and the Optional 550-Sheet Feeder ..Loading Letterhead (Pre-Printed and Pre-Punched Paper) ..Loading Print Media in the MPF ......Loading Small Print Media in the MPF .
  • Page 10 Using the Operator Panel to Change the Printer Settings ... Using the Dell Printer Configuration Web Tool to Change the Printer Settings ........
  • Page 11 ......Dell Supplies Management System Window ....
  • Page 12 Memory ........Page Description Language (PDL)/Emulation, Operating System, and Interface .
  • Page 13 Installing a Retard Roller in Tray1 ..... . . Cleaning Inside the Printer ......Moving the Printer .
  • Page 14 Appendix ......... . 315 Dell™ Technical Support Policy .
  • Page 15: Contents

    ......Contacting Dell ........
  • Page 16 Contents Template Last Updated - 2/7/2007...
  • Page 17: Before Beginning

    Before Beginning Notes, Cautions, and Warnings ............. 19 1 Dell™ Smart Printer | S2810dn User's Guide......23 2 Finding Information ..............25 3 Product Features................. 27 4 About the Printer ................. 29...
  • Page 19: Notes, Cautions, And Warnings

    A WARNING indicates a potential for property damage, personal injury, or death. Information in this document is subject to change without notice. © 2015 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Dell DELL...
  • Page 20: Jpeg Library

    JPEG Library Independent JPEG Group's free JPEG software ------------------------------------------- This package contains C software to implement JPEG image encoding, decoding, and transcoding. JPEG is a standardized compression method for full-color and gray-scale images. The distributed programs provide conversion between JPEG "JFIF" format and image files in PBMPLUS PPM/PGM, GIF, BMP, and Targa file formats.
  • Page 21: Zlib

    This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA. April 2015 Rev. A00...
  • Page 22 Notes, Cautions, and Warnings...
  • Page 23: Dell™ Smart Printer | S2810dn User's Guide

    Dell™ Smart Printer | S2810dn User's Guide Click the links to the left for information on the features, options, and operation of your Dell Smart Printer | S2810dn. For information on other documentation included with your Dell Smart Printer | S2810dn, see "Finding Information."...
  • Page 24 Dell™ Smart Printer | S2810dn User's Guide...
  • Page 25: Finding Information

    • Customer Care — Contact information, order status, warranty, and repair information • Downloads — Drivers • Manuals— Printer documentation and product specifications Go to dell.com/support. Select your region, and fill in the requested details to access help tools and information. Finding Information...
  • Page 26 Finding Information...
  • Page 27: Product Features

    Product Features This chapter describes the product features and indicates their links. Duplex Printing (Duplex Print) Multiple Up in the Layout tab (N-up Print) The Duplex Printing feature enables you to print two or The Multiple Up feature enables you to print documents as more pages on both sides of a sheet of paper.
  • Page 28 Product Features...
  • Page 29: About The Printer

    About the Printer This chapter provides an overview of your Dell™ Smart Printer | S2810dn. Front and Rear Views Front View Operator Panel Optional 550-Sheet Feeder (Tray2) Output Tray Extension Toner Cartridge Multipurpose Feeder (MPF) Drum Cartridge Tray1 Front Cover NOTE: Extend the output tray extension to prevent the printed paper from falling off the printer.
  • Page 30: Rear View

    Rear View Left Side Cover Chute Power Switch Duplex Unit Ethernet Port Transfer Unit USB Port Fusing Unit Wireless Adapter Socket Rear Cover Power Connector About the Printer...
  • Page 31: Space Requirements

    Space Requirements Provide enough room to open the printer trays, covers, and optional accessories, and for proper ventilation. 400 mm/15.75 inches 273 mm/10.75 inches 400 mm/15.75 inches 400 mm/15.75 inches 438 mm/17.24 inches 410 mm/16.14 inches 600 mm/23.62 inches 100 mm/3.94 inches Operator Panel For more information on the operator panel, see "About the Operator Panel."...
  • Page 32: Additional Components

    Additional Components Optional Accessories The following optional accessories are available for the printer. • Wireless adapter • Optional 550-sheet feeder Non-bundled Items The following items are required for connecting the printer to a computer or a network. Please purchase them as needed.
  • Page 33: Ordering Supplies

    Ordering Supplies You can order consumables from Dell online when using a networked printer. Enter the IP address of your printer in your web browser, launch the Dell Printer Configuration Web Tool, and click the web address under Order Supplies at: to order toner or supplies for your printer.
  • Page 34 About the Printer...
  • Page 35: Setting Up The Printer (printer Setup)

    Setting up the Printer (Printer Setup) 5 Installing Optional Accessories..........37 6 Connecting Your Printer ............. 53 7 Setting the IP Address ............... 61 8 Loading Paper................65 ® 9 Installing Printer Drivers on Windows Computers ..... 67 10 Installing Printer Drivers on Macintosh Computers....79 11 Installing Printer Drivers on Linux Computers (CUPS)..
  • Page 37: Installing Optional Accessories

    NOTE: The Software and Documentation disc also contains video instructions. In the main menu window of Dell Printer Easy Install, click Installation Video. 1 Ensure that the printer is turned off, and then disconnect all cables from the rear of the printer.
  • Page 38 7 Hold tray1 with both hands, and remove it from the printer. 8 Lift the printer and align the five guide pins of the optional 550-sheet feeder with the holes at the bottom of the printer. Gently lower the printer onto the optional 550-sheet feeder. WARNING: Two people are required to lift the printer.
  • Page 39 10 Insert tray1 into the printer, and push until it stops. 11 Insert the MPF into the printer, push until it stops, and close the MPF cover. 12 Re-connect all cables into the rear of the printer, and turn on the printer. NOTE: The printer will automatically detect the attached tray but will not detect the paper type.
  • Page 40: Updating Your Driver To Detect 550-sheet Feeder

    2012 R2)  Devices and Printers. Windows 8.1/ Server ® Windows 8.1 x64/ Right-click the printer icon of the Dell Printer S2810dn, and then select Printer properties. ® Windows Server 2012/ Click the Configuration tab, and then select Bi-Directional Setup. ® Windows Server 2012 R2 Select Get Information from Printer and then click OK.
  • Page 41 8.1/ Server 2012 R2)  Devices and Printers. ® Windows 8.1 x64/ Right-click the printer icon of the Dell Printer S2810dn, and then select Printer properties. ® Windows Server 2012/ Click the Configuration tab, and then select Bi-Directional Setup. ®...
  • Page 42 Windows 8.1/ Server ® Windows 8.1 x64/ Right-click the printer icon of the Dell Printer S2810dn, and then select Printer properties. ® Windows Server 2012/ Click the Device Setting tab, and then select Available in Tray2 drop-down menu. ® Windows Server 2012 R2 Click Apply, and then click OK.
  • Page 43: Installing The Optional Wireless Adapter

    Installing the Optional Wireless Adapter The wireless adapter allows you to use the printer with wireless network connection. The specifications of the wireless adapter are described below. Item Specification Connectivity Technology Wireless Compliant Standards IEEE 802.11b, 802.11g, and 802.11n Bandwidth 2.4 GHz Data Transfer Rate IEEE 802.11n: 65 Mbps...
  • Page 44: Installing The Optional Wireless Adapter

    Installing the Optional Wireless Adapter NOTE: The Software and Documentation disc also contains video instructions. On Dell Printer Easy Install, click Installation Video. 1 Ensure that the printer is turned off. 2 Ensure that the Ethernet cable is disconnected from the printer.
  • Page 45: Determining The Wireless Network Settings

    Mixed mode PSK automatically selects an available encryption type from WPA-PSK-TKIP, WPA-PSK-AES, or WPA2-PSK-AES. Configuring the Optional Wireless Adapter This section describes how to configure a wireless adapter. You can select a method to configure a wireless adapter from the following: • Wizard Setup through Dell Printer Easy Install *1*3 • WPS-PBC *2*3 •...
  • Page 46: Configuring The Wireless Adapter Using Dell Printer Easy Install

    Configuring the Wireless Adapter Using Dell Printer Easy Install Software and Documentation disc provided with the printer into your computer. The Dell Printer Easy 1 Insert the Install program launches automatically. 2 Click Main Menu. 3 Click Change. 4 Select Configure the Wi-Fi settings, and then click Next.
  • Page 47: Configuring The Wireless Adapter Without Using Dell Printer Easy Install

    For WPS-PBC, WPS-PIN, Auto SSID Setup, Manual SSID Setup, and Dell Printer Configuration Web Tool, see the following instructions. Configuring the Wireless Adapter Without Using Dell Printer Easy Install WPS-PBC You can start Push Button Configuration only from the operator panel.
  • Page 48 Auto SSID Setup 1 Press the (Menu) button. 2 Press the button until Admin Settings is highlighted, and then press the (Set) button. 3 Press the button until Network is highlighted, and then press the (Set) button. 4 Press the button until Wi-Fi is highlighted, and then press the (Set) button.
  • Page 49 For details about how to connect the Ethernet cable, see "Connecting to a Computer or a Network." 3 Turn on the printer. 4 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser. 5 Click Print Server Settings.
  • Page 50: Reconfiguring The Wireless Settings

    For details about how to check the IP address of the printer, see "Verifying the IP Settings." 2 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser. 3 Click Print Server Settings.
  • Page 51: Reconfiguring The Wireless Settings Using Dell Printer Easy Install

    5 Follow the on-screen instructions, and change the wireless setting of the printer. Reconfiguring the Wireless Settings Using Configuration Tool 1 Click Start  All Programs  Dell Printers  Dell Smart Printer - S2810dn  Configuration Tool. The Configure Printer window of the Dell Printer Easy Install program appears.
  • Page 52 Installing Optional Accessories...
  • Page 53: Connecting Your Printer

    Connecting Your Printer To connect your Dell™ Smart Printer | S2810dn to a computer or device, the following specification must be met for each of the connection type: Connection type Connection specifications Ethernet 10 Base-T/100 Base-TX/1000 Base-T Wireless (optional) IEEE 802.11b/802.11g/802.11n USB 2.0...
  • Page 54: Turning On The Printer

    The printer should not be connected to an Uninterruptible Power Supply (UPS) system. NOTE: The Software and Documentation disc also contains video instructions. In the main menu window of Dell Printer Easy Install, click Installation Video. 1 Connect the power cable to the power connector on the rear of the printer, and then to a power source.
  • Page 55 Svenska 2 The Please Select Time Zone appears. Press the button until the desired time zone is highlighted, and then press the (Set) button. UTC -12:00 UTC -11:00 Midway Island, Niue, Samoa UTC -10:00 Adak, Hawaii, Tahiti, Cook Islands UTC -09:00 Alaska, Gambier Islands UTC -08:00 Pacific Time (US &...
  • Page 56: Connecting To A Computer Or A Network

    (Set) button. Connecting to a Computer or a Network NOTE: The Software and Documentation disc also contains video instructions. In the main menu window of Dell Printer Easy Install, click Installation Video. NOTE: Before making connections, be sure to turn off the printer.
  • Page 57: Connecting To A Network Using The Ethernet Cable

    Macintosh Computers" or "Installing Printer Drivers on Linux Computers (CUPS)" respectively. Basic Setup  To set up the printer, you can use the Dell Printer Easy Install program on the computer running a Microsoft  Windows operating system. The program will automatically configure the printer based on the connection method between the computer and the printer, and install the drivers and software to your computer.
  • Page 58: Setting Up The Printer In Another Connection Method

    5 Eject the Software and Documentation disc. If the Main Menu of Dell Printer Easy Install Appears Without Starting or Completing the Basic Setup Set up the printer following the procedures described in "Setting Up the Printer in Another Connection Method."...
  • Page 59 Software and Documentation disc provided with the printer into your computer. 1 Insert the The Dell Printer Easy Install program launches automatically. 2 Click Main Menu. The Main Menu screen appears. 3 Turn on the printer. 4 Click Setup. 5 Follow the instructions displayed on the screen.
  • Page 60 Connecting Your Printer...
  • Page 61: Setting The Ip Address

    NOTE: When you assign an IP address manually in IPv6 mode, use the Dell Printer Configuration Web Tool. To display the Dell Printer Configuration Web Tool, use the link-local address. To confirm the link-local address, print a printer settings report and check the Link-Local Address under Network (Wired) or Network (Wireless).
  • Page 62: When Using The Operator Panel

    3 Click Change. The Configure Printer window opens. 4 Select Configure the IP address settings, and then click Next. 5 Follow the instructions displayed on the screen. When Using the Operator Panel For more information on using the operator panel, see "Operator Panel." 1 Press the (Menu) button.
  • Page 63: When Using The Tool Box

    17 Repeat steps 10 to 12 to set the Gateway Address. 18 Turn off the printer and then turn it on again. When Using the Tool Box 1 Click Start All Programs Dell Printers Dell Smart Printer - S2810dn Tool Box.    ...
  • Page 64: Verifying The Ip Settings

    Verifying the IP Settings You can confirm the settings by using the operator panel, printing the printer settings report, or using the ping command. Verifying the Settings Using Operator Panel 1 Press the (Menu) button. 2 Press the button until Admin Settings is highlighted, and then press the (Set) button.
  • Page 65: Loading Paper

    To avoid paper jams, do not remove the tray while printing is in progress. NOTE: The Software and Documentation disc also contains video instructions. In the main menu window of Dell Printer Easy Install, click Installation Video. 1 Pull the tray out of the printer about 200 mm.
  • Page 66 4 Before loading the print media, flex the sheets and fan them. Straighten the edges of the stack on a level surface. 5 Load the print media into the tray with the recommended print side facing up. NOTE: Do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams. 6 Align the width guides against the edges of the paper.
  • Page 67: Installing Printer Drivers On Windows ® Computers

    7 Type D:\setup_assist.exe (where D is the drive letter of the optical drive) in the File name text box, and then click Open. 8 Click Add, and then click OK. Starting Dell Printer Easy Install Software and Documentation disc provided with the printer into your computer. The Dell Printer Easy 1 Insert the Install program launches automatically. NOTE: If the Dell Printer Easy Install program does not launch automatically, follow the procedure below.
  • Page 68: Usb Cable Connection Setup

    If you are connecting the printer to a network, see "Network Connection Setup." For installing PCL and PS printer driver 1 Start the Dell Printer Easy Install program, following the procedures shown in "Starting Dell Printer Easy Install." 2 In the main menu window of Dell Printer Easy Install, click Connect.
  • Page 69 3 Select USB Cable Connection, and then click Next. 4 Follow the on-screen instructions to connect the computer and the printer with a USB cable, and then turn the printer on. The Plug and Play installation starts and the installation software proceeds to the next page automatically. 5 Select either Typical Installation (recommended) or Custom Installation from the installation wizard, and then click Next.
  • Page 70 ® ® Windows Vista or Windows Vista 64-bit Edition 1 Extract the following zip file to your desired location. D:\Drivers\XPS\Win_7Vista\XPS-V3_S2810dn.zip (where D is the drive letter of the optical drive) 2 Click Start Control Panel Hardware and Sound Printers. 3 Click Add a printer. 4 Click Add a local printer.
  • Page 71 ® ® ® Windows 7, Windows 7 64-bit Edition, or Windows Server 2008 R2 1 Extract the following zip file to your desired location. D:\Drivers\XPS\Win_7Vista\XPS-V3_S2810dn.zip (where D is the drive letter of the optical drive) 2 Click Start Devices and Printers. 3 Click Add a printer.
  • Page 72: Network Connection Setup

    Network Connection Setup For installing PCL and PS printer driver 1 Start the Dell Printer Easy Install program, following the procedures shown in "Starting Dell Printer Easy Install." 2 In the main menu window of Dell Printer Easy Install, click Connect.
  • Page 73 ® ® Windows Security Alert NOTE: In some cases, is displayed in this step when you use Windows Vista , Windows Vista ® ® ® ® 64-bit Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2, Windows ®...
  • Page 74 ® ® Windows Server 2008 or Windows Server 2008 64-bit Edition NOTE: You must log in as an administrator. 1 Extract the following zip file to your desired location. D:\Drivers\XPS\Win_7Vista\XPS-V3_S2810dn.zip (where D is the drive letter of the optical drive) 2 Click Start...
  • Page 75 6 Click Have Disk to display the Install From Disk dialog box. 7 Click Browse, and then select the extracted folder in step 1. 8 Click OK. 9 Select your printer name and click Next. 10 To change the printer name, enter the printer name in the Printer name box, and then click Next. To use this printer as the default printer, select the Set as the default printer check box, and then click Next.
  • Page 76 To launch the Dell Printer Configuration Web Tool, type the printer's IP address in your web browser. The printer configuration appears on the screen. You can set up the Dell Printer Configuration Web Tool to send you an e-mail when the printer needs supplies or intervention.
  • Page 77: Setting Up For Shared Printing

    Setting Up for Shared Printing You can share your USB connected printer with other computers (clients) on the same network. To share your USB connected printer, enable shared printing when installing the printer driver. You can also enable shared printing by following the procedures below. NOTE: Printer utilities such as Status Monitor cannot be used from a network client.
  • Page 78: Checking The Shared Printer

    ® ® ® ® ® Windows 8, Windows 8 64-bit Edition, Windows 8.1, Windows 8.1 64-bit Edition, Windows Server 2012, or Windows ® Server 2012 R2 1 On the Desktop screen, right-click the bottom left corner of the screen, and then click Control Panel  Hardware ®...
  • Page 79: Installing Printer Drivers On Macintosh Computers

    1 Run the Software and Documentation disc on the Macintosh computer. 2 Double-click the Dell S2810dn Installer icon, and then click Continue. 3 When the popup dialog box prompts you for confirming the program included in the installation package, click Continue.
  • Page 80: Configuring Settings

    6 Type the IP address for the printer in the Address area. 7 For Mac OS X 10.5, Mac OS X 10.6, and OS X 10.7: Select Dell Printer S2810dn v3012 PS vX.X for Print Using. For OS X 10.8, OS X 10.9, and OS X 10.10: Select Dell Printer S2810dn v3012 PS vX.X for Use.
  • Page 81 2 Select the printer in the Printers list, and click Options & Supplies. 3 For Mac OS X 10.5, Mac OS X 10.6, OS X 10.7, and OS X 10.8: Select Driver, and select the options that have been installed in the printer, and then click OK. For OS X 10.9 and OS X 10.10: Select Options, and select the options that have been installed in the printer, and then click OK.
  • Page 82 Installing Printer Drivers on Macintosh Computers...
  • Page 83: Installing Printer Drivers On Linux Computers (cups)

    1 Select Applications System Tools  Terminal. 2 Type the following command in the terminal window. For the 32-bit architecture (Type the administrator password) rpm -ivh (Type the file path)/Dell-Printer- S2810dn-*.*-*.i686.rpm For the 64-bit architecture (Type the administrator password) rpm –ivh (Type the file path)/Dell-Printer- S2810dn-*.*-*.x86_64.rpm...
  • Page 84: Setting The Default Queue

    5 Type the name of the printer in the Name box in the Add Printer window, and click Continue. You can optionally specify the location and description of the printer for further information. 6 Select Dell Printer S2810dn vx.x PS from the Model menu, and click Add Printer. The setup is complete.
  • Page 85: Uninstalling The Printer Driver

    1 Select Computer More Applications... and select GNOME Terminal on the Application Browser. 2 Type the following command in the terminal window. For the 32-bit architecture (Type the administrator password) rpm -ivh (Type the file path)/Dell-Printer- S2810dn-*.*-*.i686.rpm Installing Printer Drivers on Linux Computers (CUPS)
  • Page 86: Setting Up The Queue

    Select Dell in the Select the printer manufacturer: drop-down menu. Click OK. The Add New Printer Configuration dialog box appears. Select Dell Printer S2810dn vx.x PS [Dell/Dell_Printer-S2810dn.ppd.gz] from the Assign Driver list. NOTE: You can specify the printer name in Set Name:.
  • Page 87: Setting The Default Queue

    Printing From the Applications When you have finished setting up the queue you can print jobs from the applications. Start the print job from the application, and specify the queue in the print dialog box. However, sometimes you can print only from the default queue depending on the application (for example Mozilla). In these cases, before you start printing, set queue you want to print to as the default queue.
  • Page 88: Setting The Password For Authority As The Printer Administrator

    3 Repeat the command above for all queues for the same model. 4 Type the following command in the terminal window. (Type the administrator password) rpm -e Dell-Printer-S2810dn The printer driver is uninstalled. Operation on Ubuntu 12.04 LTS Setup Overview 1 Install the printer driver.
  • Page 89: Setting Up The Queue

    If you want to share the printer, select the Share This Printer check box. 7 Select Dell from the Make menu, and click Continue. 8 Select Dell Printer S2810dn vXXXX PS from the Model menu, and click Add Printer. The setup is complete.
  • Page 90: Setting The Default Queue

    (Type the administrator password) 4 Repeat the command above for all queues for the same model. 5 Type the following command in the terminal window. sudo dpkg –r Dell-Printer-S2810dn (Type the administrator password) The printer driver is uninstalled. Installing Printer Drivers on Linux Computers (CUPS)
  • Page 91: Using Your Printer

    Using Your Printer 12 Operator Panel ................93 13 Dell™ Printer Configuration Web Tool........97 14 Understanding the Printer Menus.......... 135 15 Print Media Guidelines............. 175 16 Loading Print Media ..............181...
  • Page 93: Operator Panel

    Operator Panel About the Operator Panel The operator panel has a 4-line LCD panel, a status LED, control buttons, and a number pad, which allows you to control the printer. 1 Ready / Error LED • Shows a green light when the printer is ready and a blinking green light when data is being received. •...
  • Page 94: Using The Number Pad

    (Back) button • Returns to the previous screen. (Menu) button • Moves to the top level of the menu. (Set) button • Confirms the entry of values. NOTE: Moving to a different menu or returning to a previous screen cancels the current entry or setting. Be sure to press the (Set) button to save the current entry or setting.
  • Page 95: Changing The Language

    (Set) button. When Using the Tool Box 1 Click Start All Programs Dell Printers Dell Smart Printer - S2810dn Tool Box.     The Tool Box opens.
  • Page 96 Operator Panel...
  • Page 97: Dell™ Printer Configuration Web Tool

    This web tool is available only when the printer is connected to a network using an Ethernet cable or the wireless printer adapter. One of the features of the Dell Printer Configuration Web Tool is E-Mail Server settings, which sends e-mail to you or the key operator when the printer needs supplies or intervention.
  • Page 98: Setting Up The Dell Printer Configuration Web Tool

    Setting Up From Operator Panel You can launch the Dell Printer Configuration Web Tool only when EWS is set to Enable (the factory default) on the operator panel. Confirm the operator panel setting if you cannot launch the Dell Printer Configuration Web Tool.
  • Page 99: Starting The Dell Printer Configuration Web Tool

    Starting the Dell Printer Configuration Web Tool To launch the Dell Printer Configuration Web Tool, enter the IP address of your printer in your web browser. If you do not know the IP address of your printer, print the printer settings report or display the TCP/IP settings page, which lists the IP address.
  • Page 100: Copy Printer Settings

    To be notified, type your name or the name of the key operator in the e-mail list box. Set Password Use the Set Password menu to lock the Dell Printer Configuration Web Tool with a password so that other users do not inadvertently change the printer settings that you have selected.
  • Page 101: Page Display Format

    Right Frame Top Frame The top frame is located at the top of all pages. When the Dell Printer Configuration Web Tool is activated, the current status and specifications of the printer are displayed in the top frame on every page.
  • Page 102: Left Frame

    Links to the Print Server Settings menu. Overview Set Password Links to the Security menu. Online Help Links to the Dell Support website. Order Supplies at: Links to the Dell web page. Contact Dell Support at: Links to the Dell Support website.
  • Page 103: Right Frame

    Changing the Settings of the Menu Items Some menus allow you to change the printer settings through the Dell Printer Configuration Web Tool. When you access these menus, the authentication window appears on the screen. Type a user name and password for the printer administrator by following the prompts displayed in the dialog box.
  • Page 104 "Printer Maintenance" "Paper Density" "Adjust Transfer Unit" "Adjust Fusing Unit" "Adjust Density" "Chart" "Clean Developer" "Clean Transfer Unit" "Reset Defaults" "Initialize PrintMeter" "Storage" "Non-Dell Toner" "Adjust Altitude" "StaticMemory Ctr" "Ghost Control" "Clock Settings" "Web Link Customization" Dell™ Printer Configuration Web Tool...
  • Page 105: Printer Status

    Values: Toner Cartridge Indicates that there is enough amount of toner for use. Replace Soon Indicates that the toner needs to be replaced soon. Replace Now Indicates that the toner needs to be replaced now. Dell™ Printer Configuration Web Tool...
  • Page 106: Printer Jobs

    To verify the printer details such as the hardware configuration and software version. This page can also be displayed by clicking Printer Information in the left frame. Values: Dell Service Tag Number Displays Dell service tag number. Express Service Code Displays Dell express service code. Asset Tag Number Displays the asset tag number of the printer.
  • Page 107: Printer Settings

    The following tabbed pages are displayed at the top of the right frame. Printer Settings Report The Printer Settings Report tab includes the Menu Settings and Reports pages. Menu Settings Use the Menu Settings page to display the current settings of the printer menus. Dell™ Printer Configuration Web Tool...
  • Page 108 Sets the volume of the tone that is emitted when a print job is complete, or disables the tone. Fault Tone Sets the volume of the tone that is emitted when a job ends abnormally, or disables the tone. Dell™ Printer Configuration Web Tool...
  • Page 109 Power Off Timer feature is available only in certain regions. Network Settings Purpose: To Specify the PostScript 3 Compatible communication protocol for this printer. Values: PS Data Format Sets PostScript 3 Compatible communication protocol. Dell™ Printer Configuration Web Tool...
  • Page 110 Sets whether to ignore blank pages that only contain Form Feed control codes. A4 Wide Sets whether to expand the printable area width. Barcode Mode Sets whether to enable the barcode mode, which is suitable for barcode printing. Dell™ Printer Configuration Web Tool...
  • Page 111 Confirms the set password. Some setting items in the Secure Settings are displayed only when this setting item is enabled. NOTE: You can set the password for the Dell Printer Configuration Web Tool from Set Password in Print Server Settings. Software Download Purpose: To set whether to enable download of firmware updates.
  • Page 112 Printer Maintenance The Printer Maintenance tab includes the Paper Density, Adjust Transfer Unit, Adjust Fusing Unit, Adjust Dernsity, Chart, Clean Developer, Reset Defaults, Initialize PrintMeter, Storage, Non-Dell Toner, Adjust Altitude, StaticMemory Ctr, Ghost Control, Clock Settings, and Web Link Customization pages.
  • Page 113 Sets the temperature settings for the fusing unit for envelopes within the range of -3 to 3. Japanese Postcard Sets the temperature settings for the fusing unit for Japanese postcard within the range of -3 to 3. Dell™ Printer Configuration Web Tool...
  • Page 114 Start Expels the toner in the drum cartridge, and supplies the fresh toner from the toner cartridge. Clean Transfer Unit Purpose: To clean the transfer unit. Values: Clean Transfer Unit Start Cleans the transfer unit. Dell™ Printer Configuration Web Tool...
  • Page 115 Non-Dell Toner Purpose: To use toner cartridge of another manufacturer. WARNING: Using a non-Dell toner cartridge may severely damage your printer. The warranty does not cover damages caused by using non-Dell toner cartridges. Adjust Altitude Purpose: To specify the altitude of the location where the printer is installed.
  • Page 116: Print Server Settings

    Displays the regular URL (http://accessories.us.dell.com/sna) that can be linked to Order Supplies at:. Premier Displays the premier URL (http://premier.dell.com) that can be linked to Order Supplies at:. Print Server Settings Use the Print Server Settings menu to set the type of printer interface and the necessary conditions for communication.
  • Page 117 Selects 100Base-TX Full-Duplex as the default value. 1000Base-T Full-Duplex Selects 1000Base-T Full-Duplex as the default value. Current Ethernet Settings Displays the current settings of the Ethernet. MAC Address Displays the MAC address of the printer. Dell™ Printer Configuration Web Tool...
  • Page 118 0 to 255. 127 and any value in the range of 224 to 254 cannot be specified for the first octet of a gateway address. Dell™ Printer Configuration Web Tool...
  • Page 119 Sets the port number from 9000 to 9999. Connection Time- Sets the connection time-out period between 1 and 1,000 seconds. IP Filter (IPv4) Click IP Filter (IPv4) to set the IP filter settings on the IP Filter (IPv4) page. Dell™ Printer Configuration Web Tool...
  • Page 120 Sets whether to enable the Auto Master Mode. Encrypt Password Sets whether to encrypt the password. Job Time-Out Sets the job time-out period between 60 and 3,600 seconds. Connection Time-Out Sets the connection time-out period between 60 and 3,600 seconds. Dell™ Printer Configuration Web Tool...
  • Page 121 Service Call Select the check box to receive an E-Mail Alert for Service Calls. This item is available only when POP before SMTP (Plain) or POP before SMTP (APOP) for E-Mail Send Authentication is selected. Dell™ Printer Configuration Web Tool...
  • Page 122 Sets the community name used for trap up to 31 alphanumeric characters. (Trap) The default Trap Community is " " (NULL). Re-enter Community Enters the community name used for trap again to confirm it. Name (Trap) Dell™ Printer Configuration Web Tool...
  • Page 123 0 and 65535. Authenticate Error Trap Select the check box to notify Authenticate Error Trap. The default value can be changed by using Dell Printer Configuration Web Tool. This item is available only when Wi-Fi Direct is set to Enable.
  • Page 124 Click to register the printer to Google Cloud Print. Google Cloud Print Cancel Registration Click to cancel to register the printer to Google Cloud Print. Google Cloud Print can only be used when the machine is using IPv4. Dell™ Printer Configuration Web Tool...
  • Page 125 Sets the WEP to use through the wireless network. WPA-PSK AES/WPA2-PSK Sets the WPA-PSK AES/WPA2-PSK AES to *1, 2 use through the wireless network. WPA-Enterprise Sets the WPA-Enterprise AES/WPA2- AES/WPA2-Enterprise Enterprise AES to use through the wireless *2, 3 network. Dell™ Printer Configuration Web Tool...
  • Page 126 Wi-Fi Direct feature is available only when the wireless adapter is connected. Purpose: To configure the detailed setting of the Wi-Fi Direct connection. Values: Wi-Fi Direct Wi-Fi Direct Displays whether to enable the Wi-Fi Direct connection. Dell™ Printer Configuration Web Tool...
  • Page 127 Set Password Purpose: To set or change the password that is required to access the setup parameters of the printer from the Dell Printer Configuration Web Tool. This page can also be displayed by clicking Set Password in the left frame.
  • Page 128 Enter the e-mail address. Upload Signed Password Enter the password to upload the certificate file. Certificate Re-enter Password Enter the password again for confirmation. Click Browse to browse the file name to upload to the device. File Name Dell™ Printer Configuration Web Tool...
  • Page 129 Values: IPsec Settings Protocol Select the check box to enable the protocol. "Pre-Shared Key" is displayed for IKE. Pre-Shared Key Sets a shared key. Up to 255 alphanumeric characters, periods, and hyphens can be used. Dell™ Printer Configuration Web Tool...
  • Page 130 To configure the IP Filter feature, enter an IP address to be filtered in the Address field and the subnet mask in the Address Mask field. Enter a numeric value between 0 and 255 in each field. "*" is appended to the current value. Dell™ Printer Configuration Web Tool...
  • Page 131: Copy Printer Settings

    The Copy Printer Settings menu includes the Copy Printer Settings and Copy Printer Settings Report pages. Copy Printer Settings Purpose: To copy the printer settings to one or more of the same model of the printer. Dell™ Printer Configuration Web Tool...
  • Page 132: Print Volume

    And you need to check the Copy the settings to the Host in the above list and reboot the printer menu of the Dell Printer Configuration Web Tool in the destination printer to verify if the settings were actually copied or not.
  • Page 133: Tray Settings

    Sets the paper source to be used as the third priority. This item is available only when Panel Specified in MPF Mode is selected. This item is available only when the optional 550-sheet feeder is installed. Dell™ Printer Configuration Web Tool...
  • Page 134 Dell™ Printer Configuration Web Tool...
  • Page 135: Understanding The Printer Menus

    Understanding the Printer Menus When your printer is connected to a network and available to a number of users, the access to the Admin Settings can be limited. This prevents other users from using the operator panel to inadvertently change a user default that has been set by the administrator.
  • Page 136: Print Meter

    The selected report or list is printed. Printing a Report/List Using the Tool Box 1 Click Start All Programs Dell Printers Dell Smart Printer - S2810dn Tool Box. The Tool Box opens. 2 Ensure that the Printer Setting Reports tab is open.
  • Page 137 Paper Tray Purpose: To specify the default paper tray. Values: Auto Tray1 Tray2 This item is available only when the optional 550-sheet feeder is installed. Paper Size Purpose: To specify the default paper size. Values: mm series Letter Folio Legal Statement Executive Envelope #10...
  • Page 138 Executive Envelope #10 Monarch Postcard JPN Custom Size Denotes country-specific factory default value. NOTE: Selecting a custom size for the paper size prompts you to enter a custom length and width. Orientation Purpose: To specify how text and graphics are oriented on the page. Values: Portrait Prints text and graphics parallel to the short edge of the paper.
  • Page 139 Clarendon Cd Helvetica Ob Wingdings Univers Md Helvetica BdOb ZapfDingbats Univers Bd HelveticaNr Courier* Univers MdIt HelveticaNr Bd Courier Bd Univers BdIt HelveticaNr Ob Courier It Univers MdCd HelveticaNrBdOb Courier BdIt Univers BdCd Palatino Roman LetterGothic Univers MdCdIt Palatino Bd LetterGothic Bd Univers BdCdIt Palatino It...
  • Page 140 Font Size Purpose: To specify the font size for scalable typographic fonts. Values: 12.00 Sets the values in increments of 0.25. Available Range: 4.00 – 50.00 Font size refers to the height of the characters in the font. One point equals approximately 1/72 of an inch. NOTE: menu is only displayed for typographic fonts.
  • Page 141 Quantity Purpose: To set the default print quantity. (Set the number of copies required for a specific job from the printer driver. Values selected from the printer driver always override values selected from the operator panel.) Values: Sets the value in increments of 1. Available Range: 1–999 Image Enhance Purpose:...
  • Page 142: Pdf

    LineTermination Purpose: To add the line termination commands. Values: The line termination command is not added. CR=CR, LF=LF, FF=FF Add-LF The LF command is added. CR=CR-LF, LF=LF, FF=FF Add-CR The CR command is added. CR=CR, LF=CR-LF, FF=CR-FF CR-XX The CR and LF commands are added. CR=CR-LF, LF=CR-LF, FF=CR-FF Ignore FormFeed Purpose:...
  • Page 143 Quantity Purpose: To specify the number of copies to print. Values: Sets the value in increments of 1. Available Range: 1–999 2 Sided Print Purpose: To specify whether to print on both sides of a sheet of paper. Value: 1 Sided Prints on one side of a sheet of paper.
  • Page 144 Value: Letter Auto The default paper size is displayed. Layout Purpose: To specify the output layout. Value: Auto % 100% (No Zoom) Booklet 2 Pages Up 4 Pages Up Detect Job Separator Purpose: To specify whether to detect the end of the job in printing PDF files successively. Value: Disables the Detect Job Separator feature.
  • Page 145: Network

    PS Job Time-out Purpose: To specify the execution time for one PostScript 3 Compatible job. The change becomes effective after the printer is turned off and then on again. Values: Job time-out does not occur. 1 minute An error concerning the PostScript 3 Compatible page description language occurs if processing is not completed after the specified time.
  • Page 146 Wi-Fi Setup Purpose: To configure the wireless network interface. Values: Select access Select the access point from the list. WEP Key Entry When you select an access point using WEP as the security method, enter the WEP key. For 64bit keys, up to 10 hexadecimal characters can be entered.
  • Page 147 WPS Setup Purpose: To configure the wireless network using WPS. Values: Push Button Cancel Cancels the wireless settings with the encryption type of WPS-PBC. Configuration Start Configures the wireless settings with the encryption type of WPS-PBC. PIN Code Start Configuration Configures the wireless settings using the PIN code assigned automatically by the printer.
  • Page 148 WPS Setup Configures the Wi-Fi Direct network using WPS. Push Button Configures the Wi-Fi Direct network with WPS-PBC. Configuration PIN Code Configures the Wi-Fi Direct network using PIN code assigned automatically by the printer. PIN Code Displays the current PIN code only when WPS Setup is set to PIN Code. Print PIN Code Prints the PIN code.
  • Page 149 Ipsec Disable Disables Ipsec. Ipsec feature is available only when IPsec is enabled on the Dell Printer Configuration Web Tool. Protocols Purpose: To enable or disable each protocol. The change becomes effective after the printer is turned off and then on again.
  • Page 150 Google Cloud Print Disable Disables Google Cloud Print. Enable Enables Google Cloud Print. HTTP-SSL/TLS feature is available only when a digital certificate is set from the Dell Printer Configuration Web Tool. IP Filter NOTE: Port9100 IP Filter feature is available only for Purpose: To block data received from certain IP addresses through the wired or wireless network.
  • Page 151: Usb Settings

    TBCP Used when the communication protocol supports both ASCII and binary data to switch between them according to the specified control code. Binary Used when no special processing is required for data. USB Settings Use the USB Settings menu to change printer settings affecting a USB port. USB Port Purpose: To specify whether to enable the USB port.
  • Page 152 Power Saver Timer CAUTION: If the Power Off Timer feature is set and the power is turned off, stored data in RAM Disk is cleared. Purpose: To specify the time for transition to power saver mode. Values: Sleep 10 minutes Specifies the time taken by the printer to enter Sleep mode after it finishes a job.
  • Page 153 Values: 45sec 1min 2min 3min 4min Fault Time-out Purpose: To specify the amount of time the printer waits before canceling a job that stops abnormally. The print job is canceled if the time-out time is exceeded. Values: Disables the fault time-out. 60 seconds Sets the amount of time the printer waits before canceling a job that stops abnormally.
  • Page 154 Fault Tone Does not emit a tone when a job ends abnormally. Emits a tone when a job ends abnormally. Alert Tone Does not emit a tone when a problem occurs. Emits a tone when a problem occurs. Out of Paper Does not emit a tone when the printer runs out of paper.
  • Page 155 A4<>Letter Switch Purpose: To print A4 size jobs on Letter size paper if A4 is not available or to print Letter size jobs on A4 size paper if Letter size paper is not available. Values: Does not print A4 size jobs on Letter size paper or Letter size jobs on A4 paper. Prints A4 size jobs on Letter size paper if A4 size paper is not available in the paper trays and vice versa (Letter size job on A4 size paper).
  • Page 156 Print ID Purpose: To specify a location where the user ID is printed. Values: Does not print the user ID. Top Left Prints the user ID on the top left of the page. Top Right Prints the user ID on the top right of the page. Bottom Left Prints the user ID on the bottom left of the page.
  • Page 157 260 MB Sets the allocation of memory to the RAM disk file system in increments of 20 MB. Available Range: 20-320 MB NOTE: Restart your printer when you change the settings for the menu. RAM Disk Substitute Tray Purpose: Specifies whether to use paper of a different size when the paper that is loaded in the specified tray does not match the paper size settings for the current job.
  • Page 158 Recurrence Daily Sets the recurrence to delete the files stored as Secure Print in the RAM disk daily. Weekly* Sets the recurrence to delete the files stored as Secure Print in the RAM disk weekly. Monthly Sets the recurrence to delete the files stored as Secure Print monthly. Weekly Setting Monday Sets the day of the week to delete the files stored as Secure Print.
  • Page 159 Letterhead 2 Sided Purpose: To specify whether to print on both sides when using letterhead. Values: Disable Does not print on both sides of letterhead. Enable Prints on both sides of letterhead. Low Toner Alert Msg Purpose: To specify whether to show the alert message when the toner is low. Values: Does not show the alert message when the toner is low.
  • Page 160: Maintenance

    Power On Wizard Purpose: To perform initial setup for the printer. Maintenance Use the Maintenance menu to initialize the NV (non-volatile) memory, configure the plain paper quality adjustment settings, and configure the security settings. NOTE: Values marked by an asterisk (*) are the factory default menu settings. F/W Version Purpose: To confirm the current F/W version.
  • Page 161 Covers Thick Available Range: (Lighten) -5 to (Darken) +10 Rough Surface Available Range: (Lighten) -5 to (Darken) +10 Label Available Range: (Lighten) -5 to (Darken) +10 Envelope Available Range: (Lighten) -5 to (Darken) +10 Postcard JPN Available Range: (Lighten) -5 to (Darken) +10 Adjust Fusing Unit NOTE: The print quality changes depending on the setting values you select for this item.
  • Page 162 Postcard JPN Available Range: (Lighten) -3 to (Darken) +3 Adjust Density Purpose: To adjust density level. Values: Darken 1 to 3 Adjusts the density level darker than the normal setting. Normal Works well with standard typed or printed documents. Lighten 1 to 3 Adjusts the density level lighter than the normal setting.
  • Page 163 Deletes all files stored as Stored Print in the RAM disk. Non-Dell Toner Purpose: To use toner cartridge of another manufacturer. CAUTION: Using a non-Dell toner cartridge may severely damage your printer. The warranty does not cover damages caused by using non-Dell toner cartridges. Understanding the Printer Menus...
  • Page 164: Secure Settings

    Values: Does not use toner cartridge of another manufacturer. Uses toner cartridge of another manufacturer. Adjust Altitude Purpose: To specify the altitude of the location where the printer is installed. The discharge phenomenon for charging the photo conductor varies with barometric pressure. Adjustments are performed by specifying the altitude of the location where the printer is being used.
  • Page 165: Tray Settings

    Values: Panel Lock Control Disable Disables password protection for Admin Settings Enable Enables password protection for Admin Settings Change Password 0000–9999 Sets or changes the password required to access Admin Settings This item is available only when Panel Lock Control is set to Enable. Login Error NOTE: Login Error feature is available only when Panel Lock Control is set to Enable.
  • Page 166 inch series Use Driver Settings Letter (8.5 x 11") Folio (8.5 x 13") Legal (8.5 x 14") Statement (5.5 x 8.5") A4 (210 x 297 mm) A5 (148 x 210 mm) B5 (182 x 257 mm) Executive (7.3 x 10.5") Envelope #10 (4.1 x 9.5") Monarch Env.
  • Page 167: Tray 1

    Tray 1 Purpose: To specify the paper loaded in tray1. Values: Paper Size mm series A4 (210 x 297 mm) A5 (148 x 210 mm) B5 (182 x 257 mm) Letter (8.5 x 11") Folio (8.5 x 13") Legal (8.5 x 14") Statement (5.5 x 8.5") Executive (7.3 x 10.5") Postcard JPN (100 x 148 mm)
  • Page 168: Tray 2

    Denotes country-specific factory default value. NOTE: For more information on supported paper sizes, see "Supported Paper Sizes." Tray 2 NOTE: Tray 2 feature is available only when the optional 550-sheet feeder is installed. Purpose: To specify the paper loaded in the optional 550-sheet feeder. Values: Paper Size mm series...
  • Page 169: Tray Priority

    Display Popup Does not display a popup message that prompts to set when Paper Type Paper Size paper is loaded in the optional 550-sheet feeder. Displays a popup message that prompts to set when paper Paper Type Paper Size is loaded in the optional 550-sheet feeder. Denotes country-specific factory default value.
  • Page 170: Print Menu

    Print Menu Use the Print Menu to print a job using the Secure Print, Private Mail Box Print, Public Mail Box Print, and Proof Print features. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Secure Print NOTE: Secure Print feature is available only when RAM Disk is set to Purpose:...
  • Page 171: Public Mail Box

    Input Number of Sets the number of copies. Copies Print and Delete Deletes all documents from print memory after printing them. Input Number of Sets the number of copies. Copies Delete Deletes all documents from print memory. This item is available only when the multiple print jobs are stored. The document name is displayed.
  • Page 172: Panel Lock

    Values: Select User ID All Documents Print Prints all documents and saves them in memory. Use PC Settings Sets the number of copies specified on the printer driver. Input Number of Sets the number of copies. Copies Print and Delete Deletes all documents from print memory after printing them.
  • Page 173: Disabling The Panel Lock

    NOTE: If you change the password while Panel Lock is Enable, perform steps 1 to 4 above. Press the button until Change Password is highlighted, and then press the (Set) button. Perform steps 7 and 8 above to change the password.
  • Page 174 Understanding the Printer Menus...
  • Page 175: Print Media Guidelines

    Print Media Guidelines Print media refers to paper, labels, envelopes, and Rough Surface paper among others. Your printer provides high- quality printing on a variety of print media. Selecting the appropriate print media for your printer helps avoid printing troubles. This section describes selecting and caring for print media. NOTE: Use only laser print media.
  • Page 176: Selecting Pre-printed Media And Letterheads

    • Before loading the paper, identify the recommended print side of the paper. This information is usually indicated on the paper package. • Do not use paper that you have cut or trimmed. • Do not mix print media sizes, weights, or types in the same source. This may result in a paper jam. •...
  • Page 177: Envelopes

    Envelopes Depending on the envelopes, it is possible to expect variable levels of wrinkling. It is recommended that you try a sample first before buying large quantities of any print media. See "Loading Envelopes in the MPF" for instructions on loading envelopes. When printing on envelopes: •...
  • Page 178: Storing Print Media

    When printing on labels: • Use labels that can withstand temperatures of 205 °C (401 °F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions. Set the paper type to Label in the printer driver. • • Load labels in the MPF. Tray1 and the optional 550-sheet feeder do not support labels. •...
  • Page 179: Supported Paper Sizes

    For Plain paper, you can set the paper density by selecting the Paper Density (Light or Normal) under Maintenance from the operator panel, Tool Box, or Dell™ Printer Configuration Web Tool. Once you set the Paper Density settings, the printer uses the settings for Plain paper.
  • Page 180: Paper Type Specifications

    Paper Type Specifications Paper type Weight (g/m Remarks Plain 60–90 Plain Thick 80/90–105 Covers 106–163 Covers Thick 164–216 Rough surface 106–163 Inkjet printer paper cannot be used. Labels 106–163 Inkjet printer paper cannot be used. Envelope 91–105 Recycled 60–105 Japanese Postcard Inkjet printer paper cannot be used.
  • Page 181: Loading Print Media

    Loading Print Media Loading print media properly helps prevent jams and ensures trouble-free printing. Before loading any print media, identify the recommended print side of the print media. This information is usually indicated on the print media package. Capacity Tray1 can hold: •...
  • Page 182: Loading Print Media In The Mpf

    Print media source Print side Page orientation Tray1 and optional 550-sheet Letterhead enters the printer Face up feeder first Letterhead enters the printer Face up first Loading Print Media in the MPF 1 Gently pull open the MPF cover. 2 Slide the width guides to the edge of the tray. The width guides should be fully extended. Loading Print Media...
  • Page 183: Loading Small Print Media In The Mpf

    3 Insert all media face up and top edge first into the MPF. NOTE: Do not force the print media into the MPF. 4 Slide both width guides until they rest lightly against the edge of the print media stack. NOTE: Do not force the print media into the MPF.
  • Page 184 2 Grasp both sides of the MPF, and then pull the MPF from the printer. 3 Slide the width guides to the edge of the tray. The width guides should be fully extended. 4 Pull up the length guide and slide it toward MPF cover until it stops. 5 Load the print media into the MPF with the recommended print side facing up so that the top edge of the print media enters the printer first.
  • Page 185: Printing On Envelopes - Envelope Mode

    6 Align the paper guides against the edges of the print media. 7 Insert the MPF into the printer. 8 On the operator panel, press the button until the desired paper size is highlighted, and then press the (Set) button. 9 Press the button until the desired paper type is highlighted, and then press the (Set) button.
  • Page 186: To Set The Printer To The Envelope Mode

    To Set the Printer to the Envelope Mode 1 Pull the rear cover handle to open the rear cover. 2 Lift the levers on both sides of the fusing unit. 3 Slide the envelope switches on both sides of the fusing unit to the position.
  • Page 187: To Cancel The Envelope Mode

    5 Close the rear cover. 6 Confirm that Ready(Envelope) is displayed on the LCD panel. To Cancel the Envelope Mode 1 Pull the rear cover handle to open the rear cover. 2 Lift the levers on both sides of the fusing unit. Loading Print Media...
  • Page 188: Loading Envelopes In The Mpf

    3 Slide the envelope switches on the both sides of the fusing unit to the position. WARNING: The fusing unit is hot. Do not touch it, doing so may cause burns. 4 Press down the levers on both sides of the fusing unit. 5 Close the rear cover.
  • Page 189: Envelope #10, Dl

    NOTE: The maximum height (quantity) of envelopes that can be loaded in the MPF is approximately 15 mm (0.59 inches) (15 envelopes). Envelope #10, DL Load the envelopes in the short edge feed orientation with the flaps closed and the print side up. Ensure that the flaps come at the right when you face towards the printer.
  • Page 190: Loading Letterhead In The Mpf

    Loading Letterhead in the MPF When you use the MPF, letterhead and hole punched paper must be inserted top edge first with the print side facing Using the MPF • Load only one size and type of print media during a single print job. •...
  • Page 191: Printing

    Printing 17 Printing..................193...
  • Page 193: Printing

    Printing This chapter covers tips for printing, how to print certain information from your printer, and how to cancel a job. Tips for Successful Printing Tips on Storing Print Media Store your print media properly. For more information, see "Storing Print Media." Avoiding Paper Jams CAUTION: Before buying large quantities of any print media, it is recommended that you try a sample first.
  • Page 194: Canceling A Print Job

    Canceling a Print Job There are several methods for canceling a job. • "Canceling a Job From the Operator Panel" ® • "Canceling a Job From a Computer Running Windows Operating System" Canceling a Job From the Operator Panel To cancel a job after it has started printing: 1 Press the (Cancel) button.
  • Page 195: Duplex Printing

    Duplex Printing Duplex printing (or two-sided printing) allows you to print on both sides of a sheet of paper. For sizes that are acceptable for duplex printing, see "Supported Paper Sizes." Duplex Printing With Duplex Unit 1 Click StartDevices and Printers. ®...
  • Page 196: Using The Stored Print Feature

    Flip on Long Edge Assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation). The following illustration shows long-edge binding for portrait and landscape pages: Portrait Landscape Flip on Short Edge Assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation).
  • Page 197: Overview

    Overview The stored printing feature includes the following job types. Secure Print You can temporarily store print jobs secured with a password in the memory. Users with the password can print them from the operator panel. This feature can be used to print confidential documents. A stored print job will be deleted after you print it or at a designated time.
  • Page 198: Procedures For Printing Stored Print

    Proof Print The collated print job is stored in the memory, but a single copy is printed automatically so you can check the print result. If you do not have problems with the print result, you can choose to print more copies. This prevents large number of misprinted copies from being printed at one time.
  • Page 199: Printing With Web Services On Devices (wsd)

    4 Press the button until the desired user ID is highlighted, and then press the (Set) button. NOTE: Secure Print and Private Mail Box Print require specifying a password for confidentiality. If you select Public Mail Box Print or Proof Print, proceed to step 6. 5 Enter the password using the number pad, and then press the (Set) button.
  • Page 200: Printer Setup

    4 Check the Print Server check box, and then click Next. 5 Click Install. ® For Windows Server 2008 R2: 1 Click Start Administrative Tools Server Manager. 2 Select Add Roles from the Action menu. 3 Check the Print and Document Services check box on the Server Roles window in the Add Roles Wizard, and then click Next.
  • Page 201: Printing With Wi-fi Direct

    NOTE: The printer connected with Wi-Fi Direct supports the following protocols; LPD, Port9100, Web Services on Devices (WSD) (print), Bonjour (mDNS), SNMPv1/v2c, Dell Printer Configuration Web Tool. Setting Up Wi-Fi Direct To use Wi-Fi Direct, you need to first set up the Wi-Fi Direct settings from the operator panel of the printer. To connect the mobile device to the printer via Wi-Fi Direct, select the SSID of the printer from the list of wireless networks on the mobile device and enter the passphrase necessary for connection.
  • Page 202 6 Press the button until Enable is highlighted, and then press the (Set) button. When a popup message about the devices is displayed, press the (Set) button to select Close. 7 The printer must be rebooted after you set Wi-Fi Direct. After the reboot, repeat steps from 1 to 5. 8 Press the button until Group Role is highlighted, and then press the (Set) button.
  • Page 203: Printing Via Wi-fi Direct

    Computers." For iOS You need to install the printing application such as Mobile Print App for Dell, and then the printer is ready for use. For Android You need to install the printing application such as Dell Mobile Print, and then the printer is ready for use.
  • Page 204: Resetting The Pin

    Android OS Download the Dell Document Hub app for free from Google Play. Easy to use and navigate, the Dell Document Hub app enables direct printing of photos, documents web content and more, to supported Dell printers on a Wi-Fi, Wi-Fi Direct, or Ethernet network.
  • Page 205: Printing With Airprint

    1 Ensure that the printer is connected to the network. 2 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser. For more information, see "Setting Up the Dell Printer Configuration Web Tool" and "Starting the Dell Printer Configuration Web Tool."...
  • Page 206: Enabling Google Cloud Print On The Printer

    "Setting Up the Dell Printer Configuration Web Tool" and "Starting the Dell Printer Configuration Web Tool." 2 When the Dell Printer Configuration Web Tool opens, go to the pages in the Print Server Settings tab. Click Port Settings. In Port Status, select the On check box for Google Cloud Print.
  • Page 207: Registering The Printer To The Google Cloud Print Service

    NOTE: When the printer does not print a sheet with a URL and shows a message of the status code 016-757, launch the Dell Printer Configuration Web Tool, open the Dell AccessControl page in the Print Volume tab, and either turn AccessControl Mode to Off or turn Non Registered User to On.
  • Page 208: Sharing The Printer Using The Google Cloud Print Service

    NOTE: If Bonjour (mDNS) is set to off, the new printer will not show in New devices. In this case, launch the Dell Printer Configuration Web Tool, open the Port Settings page in the Print Server Settings tab, and turn Bonjour (mDNS) to On.
  • Page 209: Printing A Report Page

    If you cannot change a setting from the application, use the operator panel, Tool Box or the Dell Printer Configuration Web Tool. Changing a system setting from the operator panel, Tool Box or from the Dell Printer Configuration Web Tool makes that setting the user default.
  • Page 210: Using The Operator Panel To Change The Printer Settings

    To change the paper type and size, choose Tray Settings from the topics list. To change the AccessControl settings, choose Print Volume from the topics list, and then select the Dell AccessControl tab. To copy your system settings to another printer on the network, choose Copy Printer Settings from the topics list, and then type the other printer's IP address.
  • Page 211: Know Your Printer

    Know Your Printer 18 Understanding Your Printer Software ........213 19 Using Digital Certificates ............227 20 Understanding Printer Messages .......... 235 21 Specifications................239...
  • Page 213: Understanding Your Printer Software

    Dell Supplies Management System You can launch the Dell Supplies Management System dialog box from the All Programs menu or the desktop icon. You can order consumables by phone or from the web. 1 Click Start All Programs Dell Printers Dell Smart Printer - S2810dn Dell Supplies Management System.
  • Page 214: Printer Utility Software

    Quick Launch Utility is only supported on Microsoft Windows To use the Quick Launch Utility, select to install the Quick Launch Utility when you install the Dell software. To install the Dell software, follow the instructions below. 1 Insert the Software and Documentation disc provided with the printer into your computer. The Dell Printer Easy Install program launches automatically.
  • Page 215: Troubleshooting

    Macintosh and the printer. Status Monitor Widget Feature • Monitoring Dell Printers Allows you to check the status of Dell printers currently connected to your Macintosh • Receiving Alerts Alerts you to problems, such as paper jams or low toner •...
  • Page 216: Opening And Closing The Status Monitor Widget

    Opening and Closing the Status Monitor Widget Opening the Status Monitor Widget 1 Click the Dashboard icon in the Dock to launch Dashboard. 2 Click the Plus (+) sign to display the Widget Bar. 3 Click the icon of Status Monitor in the Widget Bar. The Printer Status window appears. NOTE: If the message Select a printer is displayed, select your printer in Preferences.
  • Page 217: Order Window

    Printer Status Image Area Displays the image of printer condition. • Estimated Toner Level image Displays the estimated toner level if the printer is functioning properly. NOTE: If the utility does not receive a response from the printer, the Unknown toner image is displayed. •...
  • Page 218: Preferences

    Order Online • Visit Dell printer supplies ordering web site hyperlink Click the Visit Dell printer supplies ordering web site hyperlink to access the web site for ordering Dell printer supplies. • URL list Displays a list of available URLs where you can order Dell printer supplies.
  • Page 219: Status Monitor Console For Linux

    Linux and the printer. Status Monitor Console Feature • Monitoring Dell Printers Allows you to check the status of Dell printers currently connected to your Linux. • Receiving Alerts Alerts you to problems, such as paper jams or low toner.
  • Page 220: Before Installing The Status Monitor Console

    2 Select your printer. The Printer Status window appears. For more information on Printer Status window, see "Printer Status Window." • You can order supplies from the Dell Supplies Management System window. See "Dell Supplies Management System Window." Understanding Your Printer Software...
  • Page 221: Printer Selection Window

    Click this button to open the Settings window. Details button Click this button to open the Printer Status window. If a non-supported printer is selected, it opens the Dell Printer Configuration Web Tool. For details on the Dell Printer Configuration Web Tool, see "Dell™ Printer Configuration Web Tool."...
  • Page 222: Dell Supplies Management System Window

    Order Online • Order Supplies Online button Click this button to access the web site for ordering Dell printer supplies. This button appears when the amount of toner becomes less than 30%. Refresh button Click this button to update the status of the printer.
  • Page 223 Click this button to open the procurement and support web site. • Select Reorder URL Displays a list of available URLs where you can order Dell printer supplies. Select a URL address to use when the Order Supplies Online button is clicked. •...
  • Page 224: Service Tag Window

    Service Tag Window 1 Enter the Dell printer service tag. NOTE: For information on the service tag, see "Express Service Code and Service Tag." Settings Window To open the Settings window: 1 Click Settings in the Printer Selection window. The Settings window appears.
  • Page 225 Order URL • Select Reorder URL The selected URL address is set as default web site for the Select Reorder URL in the Dell Supplies Management System window. Understanding Your Printer Software...
  • Page 226 Understanding Your Printer Software...
  • Page 227: Using Digital Certificates

    Using Digital Certificates The authentication feature using digital certificates upgrades security when sending print data or setting data. This chapter describes how to manage digital certificates. The printer supports the following formats as the digital certificates. • PKCS#12 HTTPS, IPsec (PKI), Wi-Fi (WPA-Enterprise) •...
  • Page 228: Creating And Download A Certificate Signing Request (csr)

    Setting HTTPS Communication Before managing certificates, set HTTPS communication with a self-signed certificate. When Using the Dell Printer Configuration Web Tool 1 Launch Dell Printer Configuration Web Tool. Open the web browser. Enter the IP address of your printer in the web browser.
  • Page 229: Importing A Digital Certificate

    NOTE: After importing a PKCS#12 format certificate, the secret key is not exported even if you execute exporting. 1 Launch Dell Printer Configuration Web Tool. Open the web browser. Enter the IP address of your printer in the web browser.
  • Page 230: Confirming The Settings Of A Digital Certificate

    NOTE: To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage Certificates." 1 Launch Dell Printer Configuration Web Tool. Open the web browser. Enter the IP address of your printer in the web browser.
  • Page 231: Exporting A Digital Certificate

    Since the secret key is not exported, an imported PKCS#12 format certificate can be exported only as a PKCS#7 certificate. 1 Launch Dell Printer Configuration Web Tool. Open the web browser. Enter the IP address of your printer in the web browser.
  • Page 232: Setting Smtp-ssl/tls Communication

    1 Import the certificate to be used with Wireless LAN (server or root certificate). For details, see "Importing a Digital Certificate." 2 Set the digital certificate for wireless LAN (server or root certificate). Launch Dell Printer Configuration Web Tool. Select Print Server Settings. Click the Security tab.
  • Page 233: Setting For Wireless Lan Wpa-enterprise

    Confirm the content, and click Use This Certificate at the upper-right corner. 6 Confirm whether the certificate is set correctly. For details, see "Confirming the Settings of a Digital Certificate." 7 Set WPA-Enterprise for EAP-TLS. Launch Dell Printer Configuration Web Tool. Click the Print Server Settings tab. Select Wi-Fi.
  • Page 234 Click Certificate Details to display the Certificate Details page. Confirm the content, and click Use This Certificate at the upper-right corner. 3 Confirm whether the certificate is set correctly. Launch Dell Printer Configuration Web Tool. Select Print Server Settings. Click the Security tab.
  • Page 235: Understanding Printer Messages

    Understanding Printer Messages The LCD panel displays error messages describing the current state of the printer and indicates possible printer problems you must resolve. This chapter provides a list of status codes and informs you what you can do to clear error messages.
  • Page 236 IPsec certificate error. (Certificate error of the printer.) The certificate of the printer is invalid. Contact your system administrator. Reset the certificate from other connectable clients with Dell™ Printer Configuration Web Tool. If no device can be connected, disconnect Ethernet cable, turn off the IPsec, and then reset the certificate with Dell Printer Configuration Web Tool.
  • Page 237 Do not start another print job until the warning message disappears. 193-700 When a genuine toner cartridge is installed, change the Non-Dell Toner setting to disable using the Dell Printer Configuration Web Tool or the Tool Box. Understanding Printer Messages...
  • Page 238 Understanding Printer Messages...
  • Page 239: Specifications

    Specifications Operating System Compatibility ® ® Your Dell™ Smart Printer | S2810dn is compatible with Microsoft Windows Server 2003, Windows Server 2003 ® ® ® 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2, Windows x64 Edition, Windows Server ®...
  • Page 240: Page Description Language (pdl)/emulation, Operating System, And Interface

    This information helps network administrators manage the network (analyze performance, traffic, errors, and so on). Dell Smart Printer | S2810dn complies with standard industry MIB specifications, allowing the printer to be recognized and managed by various printer and network management software systems.
  • Page 241: Cables

    Duplex: Black & White 24 ppm (Letter / A4) Paper size A4, B5, A5, B6, A6, Letter, Executive, Folio (8.5" x 13"), Statement, Legal, Envelope #10, Monarch, DL, C5, Japanese postcard Based on Dell internal testing. Actual print speed will vary with use. Specifications...
  • Page 242: Optional Wireless Adapter

    Optional Wireless Adapter Item Description Connectivity technology Wireless Compliant standards IEEE 802.11b, 802.11g, and 802.11n Bandwidth 2.4 GHz Data transfer rate IEEE 802.11n: 65 Mbps IEEE 802.11g: 54, 48, 36, 24, 18, 12, 9, and 6 Mbps IEEE 802.11b: 11, 5.5, 2, and 1 Mbps Security 64 (40-bit key)/128 (104-bit key) WEP , WPA- PSK (TKIP , AES), WPA2-PSK (AES), WPA-Enterprise (TKIP , AES)
  • Page 243: Maintaining Your Printer

    Maintaining Your Printer 22 Maintaining Your Printer ............245 23 Clearing Jams................267...
  • Page 245: Maintaining Your Printer

    You can order consumables (toner cartridge and drum cartridge) from Dell on the Internet when using a networked printer. Type the IP address of your printer in your web browser, launch the Dell Printer Configuration Web Tool, and click the Order Supplies at: to order consumables for your printer.
  • Page 246: Storing Print Media

    Storing Print Media To avoid potential paper feeding problems and uneven print quality, there are several things you can do: • To achieve the best possible print quality, store print media in an environment where the temperature is approximately 21 °C (70 °F) and the relative humidity is 40 %. •...
  • Page 247: Replacing The Toner Cartridge

    Dell toner cartridge is available only through Dell. You can order cartridge online at http://www.dell.com/supplies or by phone. To order by phone, see "Contacting Dell." It is recommended to use Dell toner cartridge for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
  • Page 248: Installing A Toner Cartridge

    Installing a Toner Cartridge 1 Unpack a new toner cartridge. 2 Shake the new toner cartridge five or six times to distribute the toner evenly. 3 Make sure that the two tabs of the toner cartridge align with the grooves on the printer, and then insert it into the printer until it clicks into place.
  • Page 249: Replacing The Drum Cartridge

    Replacing the Drum Cartridge WARNING: Important Before performing any of the following procedures, read and follow the safety instructions in the Information CAUTION: Protect the drum cartridge against bright light. If the front cover remains open for more than 3 minutes, print quality may deteriorate.
  • Page 250 2 Hold both sides of the drum cartridge with your hands, insert the drum cartridge into the cartridge slot, and then push it in halfway. 3 Grasp the handle on the front of the drum cartridge, and then push and install the drum cartridge until it stops. 4 To remove the toner cartridge from the old drum cartridge, grasp the toner cartridge lock lever, and then raise it upward to unlock.
  • Page 251 6 Install the removed toner cartridge to the new drum cartridge in the printer. Make sure that the two tabs of the toner cartridge align with the grooves on the printer, and then insert it into the printer until it clicks into place. 7 Grasp the toner cartridge lock lever, and then pull it down until it stops.
  • Page 252: Replacing The Fusing Unit, The Transfer Unit, And The Retard Roller

    Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller You need to replace all three parts (the Fusing Unit, Transfer Unit, and retard roller) at a time. Both the Transfer Unit and the retard roller for replacement come with a new fusing Unit. WARNING: Important Before performing any of the following procedures, read and follow the safety instructions in the...
  • Page 253: Installing A Fusing Unit

    4 Grasp the grips on both sides of the fusing unit placing thumb on the knurling, and then pull out the unit. Installing a Fusing Unit 1 Unpack a new fusing unit. 2 Remove the packing material from the fusing unit. 3 Insert the fusing unit into the printer until it clicks.
  • Page 254: Removing The Transfer Unit

    Removing the Transfer Unit 1 Push the tabs on both sides of the transfer unit inward, and then lift it out of the printer. Installing a Transfer Unit 1 Unpack a new Transfer Unit. 2 Hold the Transfer Unit by both its ends. 3 Push the both ends of the Transfer Unit inward, put it on the Duplex Unit and then rotate the Transfer Unit forward.
  • Page 255: Removing The Retard Roller In Tray1

    4 Make sure that the arrow marks on the Transfer Unit and the printer face each other, and then press the two tabs on Transfer Unit inward to lock. 5 Close the rear cover. Removing the Retard Roller in Tray1 1 Pull tray1 out of the printer about 200 mm.
  • Page 256: Installing A Retard Roller In Tray1

    3 Slightly pressing down the lock lever on tray1 to the right with one hand, raise the retard roller with the other hand. 4 Slide the retard roller to the left to remove it from tray1. Installing a Retard Roller in Tray1 1 Unpack a new retard roller.
  • Page 257: Cleaning Inside The Printer

    3 While pressing the lock lever on tray1 slightly to the right, press down the retard roller until it clicks, and then release the lock lever. 4 Load paper in tray1, and then insert the tray into the printer and push until it stops. NOTE: After replacing the fusing unit, be sure to initialize its life counter by following the instructions in the accompanying manual.
  • Page 258 2 Gently pull open the MPF cover. 3 Grasp both sides of the MPF, and then pull the MPF from the printer. 4 Pull tray1 out of the printer about 200 mm. 5 Hold tray1 with both hands, and remove it from the printer. Maintaining Your Printer...
  • Page 259 6 Wipe the feed roller inside the printer with a cloth moistened with water. MPF Feed Roller Tray1 Feed Roller 7 Insert tray1 into the printer, and push until it stops. NOTE: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. 8 Insert the MPF into the printer, push until it stops, and close the cover.
  • Page 260: Moving The Printer

    Moving the Printer This section describes how to move the printer. WARNING: Two people are required to move the printer. WARNING: To prevent you from dropping the printer and getting backache or injuries, lift the printer by firmly gripping the recessed areas on both sides of the printer.
  • Page 261: Removing The Optional 550-sheet Feeder

    Removing the Optional 550-Sheet Feeder WARNING: When you remove the optional 550-sheet feeder (Tray2), be sure to turn off the printer, unplug the power cable, and disconnect all cables from the rear of the printer before starting these tasks. 1 Ensure that the printer is turned off, and then disconnect all cables from the rear of the printer. 2 Remove any paper loaded on the MPF.
  • Page 262 5 Hold tray1 with both hands, and remove it from the printer. 6 Remove the two screws joining the printer and the optional 550-sheet feeder by unscrewing them with a coin or similar object. 7 Gently lift the printer off the optional 550-sheet feeder, and place it on a level surface. WARNING: Two people are required to lift the printer.
  • Page 263 8 Insert the tray1 into the printer, and push until it stops. CAUTION: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. 9 Insert the MPF into the printer. 10 Re-connect all cables into the rear of the printer and turn on the printer.
  • Page 264: Removing The Optional Wireless Adapter

    Removing the Optional Wireless Adapter WARNING: When you remove the optional wireless adapter, be sure to turn off the printer, unplug the power cable, and disconnect all cables from the back of the printer before starting these tasks. 1 Ensure that the printer is turned off. 2 Turn the screw on the left side cover counterclockwise to remove it.
  • Page 265 6 Close the left side cover, and then slide it towards the front of the printer. 7 Turn the screw clockwise. 8 Turn on the printer. Maintaining Your Printer...
  • Page 266 Maintaining Your Printer...
  • Page 267: Clearing Jams

    Clearing Jams Careful selection of appropriate print media and proper loading allow you to avoid paper jams. See "Print Media Guidelines" for more information. NOTE: Before buying large quantities of any print media, it is recommended to try a sample first. Avoiding Jams •...
  • Page 268: Identifying The Location Of Paper Jams

    Identifying the Location of Paper Jams WARNING: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. The following illustration shows where paper jams may occur along the print media path. Fusing Unit Regi Roll Duplex Unit Optional 550-Sheet Feeder...
  • Page 269: Clearing Paper Jams From The Mpf

    Clearing Paper Jams From the MPF NOTE: To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. 1 Remove any paper loaded on the MPF 2 Grasp both sides of the MPF, and then pull it out of the printer. 3 Pull tray1 out of the printer about 200 mm.
  • Page 270 5 Pull the rear cover handle to open the rear cover. 6 Remove the jammed paper. 7 Insert tray1 into the printer, and push until it stops. 8 Insert the MPF into the printer. Clearing Jams...
  • Page 271: Clearing Paper Jams From Tray1

    9 Close the rear cover. Clearing Paper Jams From Tray1 NOTE: To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. 1 Open the MPF cover, or remove the remaining documents from the MPF. 2 Grasp both sides of the MPF, and then pull the MPF from the printer.
  • Page 272 4 Hold tray1 with both hands, and remove it from the printer. 5 Pull the rear cover handle to open the rear cover. 6 Remove the jammed paper. 7 Insert tray1 into the printer, and push until it stops. Clearing Jams...
  • Page 273: Clearing Paper Jams From The Fusing Unit

    8 Insert the MPF into the printer, push until it stops, and close the cover. 9 Close the rear cover. 10 Press the (Set) button. Clearing Paper Jams From the Fusing Unit NOTE: To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. If status code: 050-130 appears: 1 Pull the rear cover handle to open the rear cover.
  • Page 274 2 Lift the levers on both sides of the fusing unit. WARNING: The fusing unit is hot. Do not touch it, doing so may cause burns. 3 If the document is jammed under the fusing unit, remove the jammed document from under the fusing unit. 4 If the document is jammed above the fusing unit, raise the tab of the inner part, and turn it to open.
  • Page 275: Clearing Paper Jams From The Duplexer

    6 Replace the inner part. 7 Press down the levers on both sides of the fusing unit. 8 Close the rear cover. Clearing Paper Jams From the Duplexer CAUTION: Ensure that nothing touches or scratches the surface (the roll made with sponge) of the Transfer Unit. Scratches, dirt, or oil from your hands on the roll of the Transfer Unit may reduce print quality.
  • Page 276: If Status Code: 050-131 Appears

    If status code: 050-131 appears: 1 Pull the rear cover handle to open the rear cover. 2 Remove the jammed paper from the duplexer. 3 Close the rear cover. Clearing Paper Jams From the Regi Roll CAUTION: Ensure that nothing touches or scratches the surface (the roll made with sponge) of the Transfer Unit. Scratches, dirt, or oil from your hands on the roll of the Transfer Unit may reduce print quality.
  • Page 277: If Status Code: 050-142 Appears

    If status code: 050-142 appears: 1 Open the MPF, or remove the remaining documents from the MPF. 2 Grasp both sides of the MPF, and then pull the MPF from the printer. 3 Pull tray1 from the printer about 200 mm. 4 Hold tray1 with both hands, and remove it from the printer.
  • Page 278 5 Pull the rear cover handle to open the rear cover. 6 Remove the jammed paper from the regi roll. 7 Insert the tray1 into the printer, and push until it stops. NOTE: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. 8 Insert the MPF into the printer, push until it stops, and close the MPF.
  • Page 279: Clearing Paper Jams From The Optional 550-sheet Feeder

    9 Close the rear cover. Clearing Paper Jams From the Optional 550-Sheet Feeder NOTE: To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. If status code: 050-132 appears: 1 Open the MPF, or remove the remaining documents from the MPF. 2 Grasp both sides of the MPF, and then pull the MPF from the printer.
  • Page 280 4 Hold tray1 with both hands, and remove it from the printer. 5 Pull the optional 550-sheet feeder from the printer about 200 mm. 6 Hold the optional 550-sheet feeder with both hands, and remove it from the printer. Clearing Jams...
  • Page 281 7 Pull the rear cover handle to open the rear cover. 8 Remove the jammed paper. 9 Insert the optional 550-sheet feeder into the printer, and push until it stops. 10 Insert tray1 into the printer, and push until it stops. Clearing Jams...
  • Page 282: Clearing Paper Jams From The Trays

    11 Insert the MPF into the printer, push until it stops, and close the MPF. 12 Close the rear cover. Clearing Paper Jams From the Trays When status code 050-134 appears: 1 Open the MPF, or remove the remaining documents from the MPF. 2 Grasp both sides of the MPF, and then pull the MPF from the printer.
  • Page 283 3 Pull tray1 from the printer about 200 mm. 4 Hold tray1 with both hands, and remove it from the printer. 5 Remove the jammed paper. 6 Insert tray1 into the printer, and push until it stops. NOTE: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. Clearing Jams...
  • Page 284: When Status Code 050-133 Appears

    7 Insert the MPF into the printer, push until it stops, and close the MPF. 8 Press the ( ) (Set) button. When status code 050-133 appears: 1 Open the MPF, or remove the remaining documents from the MPF. 2 Grasp both sides of the MPF, and then pull the MPF from the printer. 3 Pull tray1 from the printer about 200 mm.
  • Page 285 4 Hold tray1 with both hands, and remove it from the printer. 5 Pull the optional 550-sheet feeder from the printer about 200 mm. 6 Hold the optional 550-sheet feeder with both hands, and remove it from the printer. 7 Remove the jammed paper. Clearing Jams...
  • Page 286 8 Insert the optional 550-sheet feeder into the printer, and push until it stops. 9 Insert tray1 into the printer, and push until it stops. 10 Insert the MPF into the printer, push until it stops, and close the MPF. 11 Press the ( ) (Set) button.
  • Page 287: Troubleshooting

    Troubleshooting 24 Troubleshooting Guide ............. 289...
  • Page 289: Troubleshooting Guide

    Troubleshooting Guide Basic Printer Problems Some printer problems can be easily resolved. If a problem occurs with your printer, check each of the following: • The power cable is plugged into the printer and a properly grounded electrical outlet. • The printer is turned on.
  • Page 290: Print Quality Problems

    NOTE: Some of the following procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see "Understanding the Printer Menus"...
  • Page 291: The Output Is Too Light

    Check the toner level in the Status tab in the Status Monitor. Replace the toner cartridge as necessary. Does this solve your problem? If you are using non-Dell brand toner cartridge, enable the Non-Dell The task is complete. Go to action 3.
  • Page 292: Toner Smears Or Print Comes Off

    The demo page is printed. Does this solve your problem? Replace the drum cartridge. The task is complete. Contact Dell. Replace the drum cartridge. See "Replacing the Drum Cartridge." After you replace the drum cartridge, Press the (Menu) button. Select ...
  • Page 293: Random Spots/blurred Images

    Replace the fusing unit, the transfer unit, and the retard roller. The task is complete. Contact Dell. Replace the fusing unit, the transfer unit, and the retard roller. See "Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller."...
  • Page 294: The Entire Output Is Blank

    Check the toner level in the Status tab in the Status Monitor. Replace the toner cartridge as necessary. Does this solve your problem? If you are using a non-Dell brand toner cartridge, enable the Non-Dell The task is complete. Go to action 5.
  • Page 295: Streaks Appear On The Output

    Check the toner level in the Status tab in the Status Monitor. Replace the toner cartridge as necessary. Does this solve your problem? If you are using non-Dell brand toner cartridge, enable the Non-Dell The task is complete. Go to action 3.
  • Page 296: Pitched Dots

    Pitched dots Action Locate the cause of the problem using the Pitch Configuration Chart. Proceed to the action Contact Dell. corresponding to the Launch the Tool Box, and click Chart Print on the Diagnosis tab. location of the Click Pitch Configuration Chart.
  • Page 297: Vertical Blanks

    The Pitch Configuration Chart is printed. Does this solve your problem? Replace the drum cartridge. The task is complete. Contact Dell. Replace the drum cartridge. See "Replacing the Drum Cartridge." After you replace the drum cartridge, Press the (Menu) button.
  • Page 298: Mottle

    Adjust Transfer Unit Increase the voltage. See "Adjust Transfer Unit." Replace the drum cartridge. The task is complete. Contact Dell. Replace the drum cartridge. See "Replacing the Drum Cartridge." After you replace the drum cartridge, Press the (Menu) button. ...
  • Page 299: Ghosting

    Ghosting Action Identify the type of ghosting. Proceed to the action Contact Dell. corresponding to the Positive ghost Negative ghost type of ghosting. Positive ghost - 2a Negative ghost - 2c Is the type of the problem identified? Specify Ghost Control to On.
  • Page 300: Light-induced Fatigue

    If the cause of the trouble is identified as the drum cartridge, replace the The task is complete. Contact Dell. drum cartridge. See "Replacing the Drum Cartridge." Does this solve your problem? Action Check if you are using a non-Dell brand toner cartridge. Go to action 2a. Go to action 3. Troubleshooting Guide...
  • Page 301: Bead-carry-out (bco)

    The task is complete. Contact Dell. Remove the drum cartridge. See "Removing the Drum Cartridge." Install a drum cartridge and a toner cartridge using a Dell toner. After you replace the drum cartridge and the toner cartridge, Launch the Tool Box.
  • Page 302: Jagged Characters

    Action Replace the drum cartridge. The task is complete. Contact Dell. Replace the drum cartridge. See "Replacing the Drum Cartridge." Launch the Tool Box, and click Report on the Printer Setting Reports tab. Click Demo Page. The demo page is printed.
  • Page 303: Banding

    Banding Action Locate the cause of the problem using the Pitch Configuration Chart. Proceed to the action Contact Dell. corresponding to the Launch the Tool Box, and click Chart Print on the Diagnosis tab. location of the Click Pitch Configuration Chart.
  • Page 304: Auger Mark

    Auger mark Action Replace the drum cartridge. See "Replacing the Drum Cartridge." The task is complete. Contact Dell. Does this solve your problem? Wrinkled/Stained paper Action Verify that the correct print media is being used. See "Supported Paper The task is complete.
  • Page 305: Damage On The Leading Edge Of Paper

    NOTE: Some of the following procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see "Understanding the Printer Menus"...
  • Page 306: The Top And Side Margins Are Incorrect

    Go to action 3. Does this solve your problem? Ensure that the margins are set correctly on the application being used. The task is complete. Contact Dell. Does this solve your problem? Images are skewed Action Adjust the paper guides properly.
  • Page 307: Tray1/optional 550-sheet Feeder Misfeed Jam

    Does this solve your problem? Use print media that is not damp. The task is complete. Go to action 3a. Does this solve your problem? Replace the drum cartridge. The task is complete. Contact Dell. Does this solve your problem? Troubleshooting Guide...
  • Page 308: Mpf Misfeed Jam

    The task is complete. Go to action 3a. Does this solve your problem? Replace the drum cartridge. The task is complete. Contact Dell. Does this solve your problem? Regi Jam (Exit Sensor On JAM) Action Ensure that the drum cartridge is installed correctly.
  • Page 309: Exit Jam (exit Sensor Off Jam)

    Replace the fusing unit, the transfer unit, and the retard roller. The task is complete. Contact Dell. Replace the fusing unit, the transfer unit, and the retard roller. See "Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller."...
  • Page 310: Mpf Multi-feed Jam

    Does this solve your problem? Decrease the number of print media to be loaded to the MPF. The task is complete. Contact Dell. Does this solve your problem? Noise Action Replace the fusing unit, the transfer unit, and the retard roller.
  • Page 311: Digital Certificate Problems

    Digital Certificate Problems Symptom Cause Action The certificate import button is SSL communication is disabled. Create a self-signed certificate and enable SSL. disabled. The certificate details button is disabled. The certificate cannot be imported. The time setting is incorrect. Confirm validity period of the certificate as well as the time setting of the device.
  • Page 312: Problems With Installed Optional Accessories

    Problems With Installed Optional Accessories If an option does not operate correctly following installation or stops working: • Turn off the printer, wait for 10 seconds, and then turn on the printer. If this does not fix the problem, unplug the printer, and check the connection between the option and the printer.
  • Page 313: Appendix

    Appendix Appendix..................315...
  • Page 315: Appendix

    Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support.
  • Page 316: Warranty And Return Policy

    For specific information on Dell’s worldwide recycling programs, see www.dell.com/recyclingworldwide. Contacting Dell You can access Support for Home at dell.com/support. Select your region, enter the Service Tag of your printer and click Submit to access help tools and information. You can contact Dell electronically using the following addresses: •...

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