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Mpf Multi-feed Jam; Noise - Dell S2810dn User Manual

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MPF Multi-feed Jam

Action
1
Ensure the media type you are using.
If using Rough Surface paper, go to action 2.
If using other type of print media, go to action 3.
2
Load Rough Surface paper one sheet at a time.
Does this solve your problem?
3
Use print media that is not damp.
Does this solve your problem?
4
Fan the print media.
Does this solve your problem?
5
Wipe the retard roller in the MPF where the multi-feed occurred with a
cloth moistened with water.
Does this solve your problem?
6
Decrease the number of print media to be loaded to the MPF.
Does this solve your problem?

Noise

Action
1
Replace the fusing unit, the transfer unit, and the retard roller.
Replace the fusing unit, the transfer unit, and the retard roller. See
a
"Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller."
After you replace the fusing unit, the transfer unit, and the retard
b
roller, Launch the Tool Box.
Click Chart Print on the Diagnosis tab.
c
Click Pitch Configuration Chart.
d
The Pitch Configuration Chart is printed.
Does this solve your problem?
2
Replace the drum cartridge.
Does this solve your problem?
3
Replace the toner cartridge. See "Replacing the Toner Cartridge."
310
Troubleshooting Guide
Yes
No
-
-
The task is complete.
Go to action 4.
The task is complete.
Go to action 4.
The task is complete.
Go to action 5.
The task is complete.
Go to action 6.
The task is complete.
Contact Dell.
Yes
No
The task is complete.
Go to action 2.
The task is complete.
Go to action 3.
The task is complete.
Contact Dell.
(The toner cartridge
you are using has been
damaged. Replace it
with a new one.)

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