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DigiTech DigiGate-700 User Manual

DigiTech DigiGate-700 User Manual

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DigiGate
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User's Guide
World Class Security Solutions

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Summary of Contents for DigiTech DigiGate-700

  • Page 1 DigiGate ™ User’s Guide World Class Security Solutions...
  • Page 3 DigiGate-700™ User’s Guide • • • • • • • • •...
  • Page 4 Document authored by Jim Barnette ELECTRONIC USER’S GUIDE AND ACROBAT® READER We have included an electronic version of the DigiGate-700™ for Windows® User’s Guide on your Installation CD. This manual is viewable with the Adobe® Acrobat® Reader v3.x - 5.0. For those that do not have the Acrobat®...

  • Page 5: Table Of Contents

    Terms ..............................x Chapter 1 Introduction ........................... 1-1 How to Reach Digitech International, Inc....................1-1 What Is Needed to Run DigiGate-700™ for Windows ................1-2 DigiTech™ Customer Support ........................ 1-2 Contacting The Service Department ......................1-2 What You Need When You Call the Service Department ............... 1-3 Conventions used in this Guide .......................
  • Page 6 Transfer (Move/Copy Tenant Record to Another Unit) ................ 3-14 Find (Finding/Editing Unit or Tenant Information) ................3-18 Gate (Operate the Gate) ......................... 3-24 Reports ..............................3-26 Viewing Reports ..........................3-26 Printing Reports ..........................3-27 Saving and Opening Saved Reports ....................3-28 DigiGate-700 for Windows ™ ®...
  • Page 7 DigiGate-700 for Windows - User’s Guide ® ™ Common Elements of Reports ....................... 3-29 Unit Reports ..........................3-30 Delinquent Units ........................3-30 All Units ..........................3-31 Rented Units .......................... 3-32 Vacant Units .......................... 3-33 Linked Units .......................... 3-34 Damaged Units ........................3-35 Marketing ..........................
  • Page 8 Assigning Pictures in Find/Edit ..................... 3-83 The Assignment Process ......................3-84 Chapter 4 How Do I ...? ..........................4-1 Install the DigiGate-700 for Windows program ..................4-2 Start the DigiGate-700 for Windows program ..................4-3 Quit the DigiGate-700 for Windows program ..................4-3 Backup my data ............................
  • Page 9 DigiGate-700 for Windows - User’s Guide ® ™ Find System Controller Version ......................4-10 Find Software Version and Serial Number .................... 4-10 Open and Close the Gate or Hold it Open ..................... 4-10 Set the System Time and Date ....................... 4-10 Define Security Levels ..........................
  • Page 10 The Electronic User’s Guide ........................J-2 Adobe® Acrobat® Reader ........................J-2 Appendix K Program Registration ........................ K-1 Introduction ............................K-2 Starting the Program for the First Time ....................K-2 The Temporary Registration Period ......................K-3 Program Registration ..........................K-5 DigiGate-700 for Windows ™ ®...
  • Page 11 DigiGate-700 for Windows - User’s Guide ® ™ Appendix L Setting Up the LE Software Version ..................L-1 Copying the Desktop Icon ........................L-2 Renaming the Copy of… Desktop Icon ....................L-4 Changing the Properties of the New Desktop Icon ................L-5 Changes in the LE Version ........................
  • Page 12 Terms and Conditions of Purchase PURCHASER understands that unless other- In no event shall the interest be greater than the wise specified on a Digitech Sales Order Copy, maximum permitted by applicable law. or other contractual agreement, neither If the SELLER deems it necessary to employ...

  • Page 13: For Windows - User's Guide

    Return of Materials Authorization warranty term, Digitech will, at no extra Number (RMA) has been issued. Claimant charge, repair or replace with new or recondi-...

  • Page 14: System Hardware Repair Policy

    System Hardware Warranty and Repair Policy System Hardware Repair Policy General is greater. Equipment to be repaired may be sent to Digitech Non-Warranty Repairs International, Inc. after a Return Authorization Number Defective items not covered under warranty will be has been issued by the Customer Service Department. The...

  • Page 15: Chapter 1 Introduction

    Introduction Included in this Chapter 1. How to Reach Digitech International, Inc ......Corporate Address, Phone, Fax, E-Mail, and Web Site. 2. What Is Needed to Run DigiGate-700 for Windows ..System Requirements. 3. DigiTech  Customer Support ..........Who to call if you have problems.

  • Page 16: What Is Needed To Run Digigate-700â„¢ For Windows

    DOS version of the DigiGate-700 program. DigiTech™ Customer Support Due to many site specific variables in setup and configuration, your DigiTech Value Added Reseller may provide a quicker solution. Please contact the vendor where you purchased the product before contact- ing Digitech International, Inc.

  • Page 17: What You Need When You Call The Service Department

    The Total Memory (RAM) on your PC ______________. • • • • • A Printout of your DigiGate-700 System Setup Select the Report button on the Main Menu, then the Misc Reports tab and the Setup Info button to print the report •...

  • Page 18: Conventions Used In This Guide

    < > l < > s r i . s t e l i e t i t a r i t r . r a t i s o i t DigiGate-700 for Windows ™ ®...

  • Page 19: The Windows 95 Interface

    DigiGate-700 for Windows - User’s Guide 1 - 5 ® ™ The Windows Interface For those of you that are new to Windows, we have included a basic look at the Windows way of doing things. For a more complete description of Windows , see the “Introducing Microsoft Windows ” manual that came with the Operating System on your PC.

  • Page 20: Windows 95 Screen Objects

    Grid may act as a selection list where you can choose one of the items (Rows). When the Grid is Selected, the Cursor is a highlighted row in the table. DigiGate-700 for Windows ™ ®...

  • Page 21: Windows 95 Controls

    Symbol, in the center, resizes the Window from full screen to the default or user set size. Window Title Bar The Digitech International logo in the upper left corner of the Main Menu Control Window (Title Bar) is actually a button that opens a menu for the Window.

  • Page 22: Installing The Digigate-700 For Windows Software

    1 - 8 Introduction Figure 1-17 Figure 1-16 Installing the DigiGate-700 for Windows Software 1. Before starting the installation process, close all 4. Double Click on Add/Remove Programs . applications running on your computer. Figure 1-17. 2. On the Windows 95 Task Bar, Click on the Start button.
  • Page 23 5. When the Add/Remove Programs window 7. When the screen shown in Figure 1-19 appears, opens, Select the Install/Uninstall tab. insert the Disk labeled “DigiGate-700 for 6. Click the Install button. Figure 1-18. Windows Installation Disk #1” into the floppy disk drive “A”...
  • Page 24 9. Click on the Finish button. 10. Note the Back button. Clicking on this button, at any time it is active, will return you to the previous step in the installation procedure where you can edit the entry. DigiGate-700 for Windows ™ ®...
  • Page 25 Company name. installation, close all other programs that may 15. Click on the Next button. be running, and restart the Installation. 13. If there are no other programs running, Click on the Next button. DigiGate-700 for Windows ™ ®...
  • Page 26 PC. 19. When all is correct, Click on the Next button. 17. When all is correct, Click on the Next button. DigiGate-700 for Windows ™ ®...
  • Page 27 Click on the Cancel button. Note: See Appendix L for instructions to create a second DigiGate-700 for Windows ™ ®...

  • Page 28: Siteedit Information And Installation

    Carefully follow the on-screen instructions to install the software. The application will be installed in the C:\Program Files\SiteEdit directory. Minimum System Requirements Operating System - Windows 95 or better Video card - 256 colors Memory - 8MB RAM or better DigiGate-700 for Windows ™ ®...

  • Page 29: Chapter 2 Setting Up A New Site

    Chapter 2 Setting Up a New Site Included in this Chapter Introduction ................. Other information you may need Starting the DigiGate-700 for Windows Program ....To Start the Program System Setup ................Security Levels User IDs Required Fields System Configuration Tenant Profile Codes Miscellaneous Setup ..............

  • Page 30: Introduction

    Starting the DigiGate-700 for Windows Program Before you start the DigiGate-700 for Windows program for the first time, you need to make sure that the DigiTech System Controller is powered up and connected to one of the serial ports on your PC. When the program starts, it searches for the System Controller.
  • Page 31 Figure 2-3. “1234” for the Password as shown in Figure 2-4. Note that all characters typed into the NOTE: If your DigiGate-700™ for Windows Password text box are shown as asterisks (*). system displays the Information window with 8. Click on OK to continue or Cancel to return to a message that the program requires a “Regis-...
  • Page 32 System Controller, reset the system, and verify System Controller, if it is found. that all information has been downloaded to the System Controller and that the system is operating properly. DigiGate-700 for Windows ™ ®...

  • Page 33: System Setup

    NOTE: We would like to point out the Bubble Help feature of the DigiGate-700 for Windows program. In Figure 2-8, you see the help bubble below the Arrow Cursor. The help bubble gives a brief description of what the object under the cursor does.
  • Page 34 Figure 2-11. agement , is the level shipped with the The window opens with blank fields. To add a DigiGate-700 for Windows program. It allows new level, Select the Security Level field and access to all functions in the system. Consider type the two character code you choose.
  • Page 35 DigiGate-700 for Windows - User’s Guide 2 - 7 ® ™ Figure 2-12 Figure 2-13 Next, Click on the Options tab which will 13. This will open the Edit Security Level show the screen in Figure 2-12. window. Figure 2-13. This window is the same Click on the check boxes to Select or Deselect as the Add window.

  • Page 36: User Ids

    Setting the option to Yes may save having to re-enter data when it is accidentally deleted. The Confirm window, will not appear if Verify Prompts is set to No . It will appear if Verify Prompts is set to Yes . DigiGate-700 for Windows ™ ®...
  • Page 37 The Activity Log is the display of gate and or decrease the number. Figure 2-17. door activity for the DigiGate-700 for Win- 13. Select the Number of Seconds to Display dows system. It can be set to display whenever text box.
  • Page 38 Prompts option has been selected in the User button to discard the changes. ID setup. Figure 2-19. 20. Click on the Yes button to delete the record or the No button to return to the User IDs window without deleting the record. DigiGate-700 for Windows ™ ®...

  • Page 39: Required Fields

    DigiGate-700 for Windows - User’s Guide 2 - 11 ® ™ Figure 2-20 Figure 2-21 Required Fields From the System Setup tab of the Setup This opens the Unit Information window Menu , Figure 2-9, Page 2-5, Click on the which shows the fields you can require when Required Fields button.

  • Page 40: System Configuration

    Figure 2-23 System Configuration The System Configuration window is used to set the default values for the DigiGate-700 for Windows system. The information here will be entered into every new tenant record automatically, saving you data entry time. This tenant information may be changed in the tenant record for cases that do not match the default.
  • Page 41 This opens the User window. This screen with the defaults values that are shipped with holds system defaults that affect the overall the DigiGate-700 for Windows program. If operation of the program. Figure 2-25. these are not sufficient for your needs; see the 10.
  • Page 42 Setup Menu . NOTE: The DigiGate-700 for Windows program uses Microsoft Backup, which MUST be installed on your computer before you can use the DigiGate backup function.

  • Page 43: Remote Software - Site Definitions

    DigiGate-700 for Windows - User’s Guide 2 - 15 ® ™ Figure 2-28 Figure 2-29 Remote Software - Site Definitions This section ONLY applies to systems using the Remote version of the software. Systems that use the Standard version software will not have the Site button on their Main Menu, Figure 2-8, Page 2-5, or the Define Site button on the System Setup tab of the Setup Menu , Figure 2-28.
  • Page 44 Cancel button to abandon the change and return to the Define Sites selection screen. NOTE: Repeat steps 3 - 9 for each site listed on the Define Sites selection screen. Figure 2-29, Page 2-15. DigiGate-700 for Windows ™ ®...

  • Page 45: Miscellaneous Setup

    DigiGate-700 for Windows - User’s Guide 2 - 17 ® ™ Figure 2-32 Figure 2-33 Miscellaneous Setup This section deals with information about your tenants, their use of the Unit, payment method, etc. The information in this section can be set as the default for fields to be entered at Move-In. It may also be modified at the time of Move-In when necessary.
  • Page 46 This may affect the record if the deleted code is a required field. 14. Click on the Yes button to delete the record or the No button to return to the Modify Profile Types screen without deleting the record. DigiGate-700 for Windows ™ ®...

  • Page 47: Marketing Codes

    DigiGate-700 for Windows - User’s Guide 2 - 19 ® ™ Figure 2-36 Figure 2-37 Marketing Codes Click on the Misc Setup tab of the Setup This will open the Modify Marketing Types Menu , then Click on the Marketing button.
  • Page 48 This may affect the record if the deleted code is a required field. 14. Click on the Yes button to delete the record or the No button to return to the Modify Market- ing Types screen without deleting the record. DigiGate-700 for Windows ™ ®...

  • Page 49: Insurance Codes

    DigiGate-700 for Windows - User’s Guide 2 - 21 ® ™ Figure 2-40 Figure 2-41 Insurance Codes Click on the Misc Setup tab of the Setup This will open the Modify Insurance Types Menu , then Click on the Insurance button.
  • Page 50 This may affect the record if the deleted code is a required field. 14. Click on the Yes button to delete the record or the No button to return to the Modify Insur- ance Types screen without deleting the record. DigiGate-700 for Windows ™ ®...

  • Page 51: Credit Card Codes

    DigiGate-700 for Windows - User’s Guide 2 - 23 ® ™ Figure 2-44 Figure 2-45 Credit Card Codes Click on the Misc Setup tab of the Setup This will open the Modify Credit Card Types Menu , then Click on the Credit Card button.
  • Page 52 This may affect the record if the deleted code is a required field. 14. Click on the Yes button to delete the record or the No button to return to the Modify Credit Card Types screen without deleting the record. DigiGate-700 for Windows ™ ®...

  • Page 53: System Controller Setup

    Menu , then Click on the Time Zone button. window. Figure 2-49. Figure 2-48. NOTE: The DigiGate-700 for Windows system ships with two pre-defined Time Zones: “0” and “1.” The zero time zone is fixed and cannot be modified. Time Zone 0 is for 24 Hr.
  • Page 54 16. Click on the Yes button to confirm or the No Click on OK to accept and add a new zone or button to retain the Time Zone . Cancel to discard the information entered. Figure 2-50. DigiGate-700 for Windows ™ ®...

  • Page 55: Door Alarms

    NOTE: This screen is used to set the way the NOTE: This option allows very flexible DigiGate-700 for Windows system handles control over your units. For example: you may vacant units when Door Alarms are present.

  • Page 56: Defining Holidays

    Figure 2-54. You cannot edit this value. Select the Description field and type in your NOTE: The DigiGate-700 for Windows description. system ships with NO pre-defined Holidays. Select and open the Month list box and Select the correct month.

  • Page 57: Serial Port

    Use the Site button on the main menu to select sites. If you have a local site as Site 1, the DigiGate-700 system should have detected the Serial Port the first time you started the software.

  • Page 58: Unit Setup

    Menu , then Click on the Unit Types button. window. Figure 2-59. Figure 2-58. NOTE: The DigiGate-700 for Windows system ships with two predefined Unit Types: “RV Parking” and “Self Storage.” To add a new type, Click on the Add button.
  • Page 59 DigiGate-700 for Windows - User’s Guide 2 - 31 ® ™ Figure 2-60 Figure 2-61 This will open the Add Unit Type window. Click on the Edit button. This will open the Figure 2-60. Edit Unit Type window. Figure 2-61.

  • Page 60: Unit Features

    The entry will always be window. Figure 2-62. capitalized. Select the Description field and type in your NOTE: The DigiGate-700 for Windows description. system ships with three predefined Unit Click on OK to accept and add a new type or Features: “Climate Control,”...

  • Page 61: Door Types

    Menu , then Click on the Door Types button. window. Figure 2-65. Figure 2-64. NOTE: The DigiGate-700 for Windows system ships with two predefined Door Types: “Rollup Door” and “Swing Door.” To add a new type, Click on the Add button.
  • Page 62 Figure 2-65, Page 2-33. 12. Click on the Delete button. You will be asked to confirm by the Confirm window. Figure 2-19, Page 2-10. 13. Click on Yes in the Confirm window to delete the Door Type . DigiGate-700 for Windows ™ ®...

  • Page 63: Floor Types

    This will open the Modify Floor Types Menu , then Click on the Floors button. window. Figure 2-69. Figure 2-68. NOTE: The DigiGate-700 for Windows system ships with one predefined Floor Type: “Ground Level.” To add a new type, Click on the Add button.
  • Page 64 Figure 2-69, Page 2-35. 12. Click on the Delete button. You will be asked to confirm by the Confirm window. Figure 2-19, Page 2-10. 13. Click on Yes in the Confirm window to delete the Floor Type . DigiGate-700 for Windows ™ ®...

  • Page 65: Unit Sizes

    This will open the Modify Unit Sizes window. Menu , then Click on the Unit Sizes button. Figure 2-73. Figure 2-72. NOTE: The DigiGate-700 for Windows system ships with NO predefined Unit Sizes. To add a new type, Click on the Add button. Figure 2-73.
  • Page 66 10. To edit an existing Unit Size , Select the record you want to edit in the Modify Unit Sizes window. Figure 2-73, Page 2-37. 11. Click on the Edit Button. 12. This will open the Edit Unit Size window. DigiGate-700 for Windows ™ ®...

  • Page 67: Adding Units

    DigiGate-700 for Windows - User’s Guide 2 - 39 ® ™ Figure 2-76 Figure 2-77 Adding Units Before you can rent units at your location, you must create (add) the units in the DigiGate database. This procedure can be very simple or more involved depending on what information you have chosen to maintain in the “Required Fields”...

  • Page 68: Unit Size Information

    Square Feet , Height , and Price fields will descriptions from the appropriate list boxes. If display the information you entered earlier in necessary, Click on the proper Inside or the set up procedure. Figure 2-78. Outside selection. Figure 2-79. DigiGate-700 for Windows ™ ®...

  • Page 69: Unit Features

    { Increase | their set up in the DigiGate-700 for Windows Decrease } and the value to increment BY in system, DO NOT CHANGE ANY INFORMA- the Auto Slot Loading Options area.

  • Page 70: Deleting Units

    Starting Unit Number and the Ending Unit Number fields. Click on the Delete button to remove these units from the database or on the Cancel button to abandon this operation and return to the Setup Menu . DigiGate-700 for Windows ™ ®...

  • Page 71: Modifying Units

    DigiGate-700 for Windows - User’s Guide 2 - 43 ® ™ Figure 2-85 Figure 2-84 Modifying Units Modifying Units may be used to do price changes, unit feature changes, or fix errors found from the initial loading of units. The unit screen is basically the same as that found in the Add Units section.

  • Page 72: Size

    Size list box. The Square Feet , the proper Inside or Outside selection. Height , and Price fields will display the Figure 2-87. information you entered earlier in the set up procedure. Figure 2-86. DigiGate-700 for Windows ™ ®...

  • Page 73: Features

    Figure 2-88. If you do not have a complete working knowledge of individual door alarms and their set up in the DigiGate-700 for Windows system, DO NOT CHANGE ANY INFORMA- TION IN THE DOOR ALARM SECTION!! You can render your system INOPERABLE! To modify individual door alarms, Click on the Door Alarm tab.

  • Page 74: Unit Status

    No button to abandon Figure 2-90. the operation and return to the Modify Unit Click on the OK button to modify the unit or on Information window. the Cancel button to abandon the operation. DigiGate-700 for Windows ™ ®...

  • Page 75: Options Setup

    Figure 2-93 Options Setup This section deals with specific options that may be purchased with your DigiGate-700 for Windows system. If any of these options are included in your system, use the instructions below, in addition to the instructions in previous sections, to complete the setup of your Site.
  • Page 76 Keypads that it will be displayed on. For the Main Screen, all you can change is the description, timer, and Keypads that it will be displayed on. DigiGate-700 for Windows ™ ®...
  • Page 77 DigiGate-700 for Windows - User’s Guide 2 - 49 ® ™ Figure 2-96 Figure 2-97 This will open the Edit message screen. 10. This will return you to the Add/Edit LCD Figure 2-96. Message window. Click on the Close button Line One , Line Two , Line Three , and Line or Select another message and Edit .

  • Page 78: Adding Custom Messages

    Select the Input Points (Keypads) where you want the message to display. Only LCD Keypads will be selectable. Click on the LCD Screen tab at the top of the screen. This will open the LCD Screen window. DigiGate-700 for Windows ™ ®...
  • Page 79 DigiGate-700 for Windows - User’s Guide 2 - 51 ® ™ Figure 2-100 Figure 2-101 Figure 2-100. Message window. Click on the Close button or 10. You can type your message in the four line Select another function. Figure 2-101.

  • Page 80: Deleting Custom Messages

    Please see the manager. Refer Refer a friend, Get a discount. Available The larger unit you requested is Please see the manager. available. Please see the manager. Supplies Packing and moving supplies are available in the office. DigiGate-700 for Windows ™ ®...

  • Page 81: Chapter 3 Operating Instructions

    Chapter 3 Operating Instructions Included in this Chapter 1. Introduction ................... Running DigiGate-700 for Windows 2. Move In ..................Renting a Unit Vacating a Unit 3. Move Out ..................Making Tenants Delinquent or Paid-up 4. Delinquent ..................Move or Copy a Tenant Record to 5.

  • Page 82: Introduction

    Figure 3-2 Introduction This section deals with the operation of the DigiGate-700 for Windows program. The Setup button of the Main Menu was covered in Chapter 2. This chapter covers the other 12 buttons on the Main Menu to provide a step by step guide of every operation in the program. This is the complete reference for normal use of the program.
  • Page 83 DigiGate-700 for Windows - User’s Guide 3 - 3 ® ™ Figure 3-3 Figure 3-4 This will open a list box of size codes. Select This will open a list box of all vacant units for one of the choices. Figure 3-3.

  • Page 84: Tenant Information

    When you have completed this screen, click on Click on the Misc tab. the Access tab. ***************************************** NOTE: If you have purchased the Picture Option, see the “Options” section at the end of this chapter for instructions on using the option. *************************************** DigiGate-700 for Windows ™ ®...

  • Page 85: Access Information

    DigiGate-700 for Windows - User’s Guide 3 - 5 ® ™ Figure 3-7 Figure 3-8 Access Information Unit Information This activates the screen for Access This will activate a screen for reviewing the unit Information , which is required. Figure 3-7.

  • Page 86: Authorized Information

    When all the information has been entered, and a unique Access Code . Click on the OK button to add the new tenant(s) and send the information to the DigiGate-700 Click the Add button to add the new tenant to for Windows System Controller. The tenant(s) the list at the bottom of the screen.

  • Page 87: Linking Units

    Linking Units NOTE: The DigiGate-700 for Windows program will allow you to rent multiple units to the same tenant and allow the tenant to use one access code for all the units rented. This is called “Linking” units. All of the units that are linked will contain the same tenant information.

  • Page 88: Move Out (Vacating A Unit)

    Last Name field and enter all or part of the tenant’s last name and Click on the OK button. NOTE: You can type a space in this field and Click on the OK button to list all tenants. DigiGate-700 for Windows ™ ®...
  • Page 89 DigiGate-700 for Windows - User’s Guide 3 - 9 ® ™ Figure 3-16 Figure 3-15 This will open a list of tenants with their unit This will open the Move Out Tenant window numbers. Select one of the choices and, Click with the Tenant tab active.
  • Page 90 Click Yes to vacate the selected unit or No to 10. Click Yes to vacate all linked units for this return to the Move Out Tenant window. tenant, or No to vacate just the selected unit. DigiGate-700 for Windows ™ ®...

  • Page 91: Delinquent (Making A Tenant Delinquent Or Paid Up)

    DigiGate-700 for Windows - User’s Guide 3 - 11 ® ™ Figure 3-19 Figure 3-20 Delinquent (Making a Tenant Delinquent or Paid Up) This selection on the Main Menu is used to mark tenant accounts delinquent or to make them current. The status of the unit selected will determine which screen is shown.

  • Page 92: Making Tenants Delinquent

    Click on the OK button if this is the tenant you want to make delinquent, or the Cancel button to return to the Select unit to make delinquent or paid up window. DigiGate-700 for Windows ™ ®...

  • Page 93: Making Tenants Paid Up

    DigiGate-700 for Windows - User’s Guide 3 - 13 ® ™ Figure 3-24 Figure 3-23 Making Tenants Paid Up After making the selection, Figure 3-20, Page 3- Verify Prompts is set to Yes in the User IDs 11, the tenant screen will open with one of two setup.

  • Page 94: Transfer (Move/Copy Tenant Record To Another Unit)

    Last Name field and enter all or part of the tenant’s last name and Click on the OK button. NOTE: You can type a space in this field and Click on the OK button to list all tenants. DigiGate-700 for Windows ™ ®...
  • Page 95 DigiGate-700 for Windows - User’s Guide 3 - 15 ® ™ Figure 3-28 Figure 3-27 This will open a list of tenants with their unit The Select units to transfer/copy to numbers. Select one of the choices and Click window will open. Figure 3-28.
  • Page 96 NOTE: The tenant is moved out of the old or to screen. Source unit and moved into the new or Target unit. NOTE: You may repeat this process to link as many units as necessary. DigiGate-700 for Windows ™ ®...
  • Page 97 DigiGate-700 for Windows - User’s Guide 3 - 17 ® ™ Figure 3-31 Figure 3-32 11. The Confirm window, Figure 3-31, will open if 13. Click on the Done button to return to the Main Verify Prompts is set to Yes in the User IDs Menu .

  • Page 98: Find (Finding/Editing Unit Or Tenant Information)

    Last Name field and enter all or part of the tenant’s last name and click on the OK button. NOTE: You can type a space in this field and click on the OK button to list all tenants. DigiGate-700 for Windows ™ ®...
  • Page 99 DigiGate-700 for Windows - User’s Guide 3 - 19 ® ™ Figure 3-35 Figure 3-36 This will open a list of tenants with their unit This will open the Find/Edit Unit numbers. Select one of the choices and click on Information window with the Tenant tab the OK button.
  • Page 100 10. When you have completed this screen, click on the Access tab. *************************************** NOTE: If you have purchased the LCD Keypad Option, see the “Options” section at the end of this chapter for instructions on using the option. *************************************** DigiGate-700 for Windows ™ ®...
  • Page 101 DigiGate-700 for Windows - User’s Guide 3 - 21 ® ™ Figure 3-39 Figure 3-40 14. This will activate a screen for reviewing the unit 17. This activates a screen where you can information on the tenant. Figure 3-39. {Add | Edit | Delete} other users of the unit who will have different Access Codes.
  • Page 102 34. When you are done, Click on the Notes tab. 27. Click the Update button to add the new tenant to the list at the bottom of the screen. You can add as many tenants as you choose to the unit. DigiGate-700 for Windows ™ ®...
  • Page 103 { Yes | No } selection, Figure 3-45. Click on the OK button to update the tenant’s All other modifications done in the other five information and send it to the DigiGate-700 for tabbed sections are updated or discarded based Windows System Controller.

  • Page 104: Gate (Operate The Gate)

    This will open the Open Gates window. button. Figure 3-46. Figure 3-47. The Select action to perform radio buttons have three options: Open , Hold Open , and Close which are described above. Select one of these. Figure 3-47. DigiGate-700 for Windows ™ ®...
  • Page 105 DigiGate-700 for Windows - User’s Guide 3 - 25 ® ™ Figure 3-48 Figure 3-49 Click on the Select control point to open Click on the OK button to perform the selected list box and Select one of the choices.

  • Page 106: Reports

    10. Click on the last or right button to go to the last report page fit to the width of the window. page of the report. Figure 3-52. There will be a horizontal scroll bar to move the report up and down in the window. Figure 3-50. DigiGate-700 for Windows ™ ®...

  • Page 107: Printing Reports

    DigiGate-700 for Windows - User’s Guide 3 - 27 ® ™ Figure 3-53 Figure 3-55 Figure 3-54 Printing Reports The third group, Figure 3-53, controls the The Windows 95 Printing progress window printing of the report displayed. will open and show the progress of the report.

  • Page 108: Saving And Opening Saved Reports

    Click on the Save button to save the report or 10. This will open the Report Display window the Cancel button to abandon the operation. with the selected report on the screen. Figure 3-57. Figure 3-50, Page 3-26. DigiGate-700 for Windows ™ ®...

  • Page 109: Common Elements Of Reports

    DigiGate-700 for Windows - User’s Guide 3 - 29 ® ™ Figure 3-59 Figure 3-60 Common Elements of Reports The report page has certain common elements Figure 3-60 shows the report footer. for all reports generated. The report footer displays the date and time the Figure 3-59 shows the report header.

  • Page 110: Unit Reports

    Work Phone, and Price. The totals at the end of the report are: Total Units (listed in the report) and Total Rent/Month (for the listed units). Click on the Close button to return to the Report Menu . DigiGate-700 for Windows ™ ®...

  • Page 111: All Units

    DigiGate-700 for Windows - User’s Guide 3 - 31 ® ™ Figure 3-63 Figure 3-64 All Units From the Main Menu , Figure 3-46, Page 3-24, This will open the report display window with Click on the Report button to open the Report the title of All Units and run the All Units Menu window.

  • Page 112: Rented Units

    Status. The Status value is shown as R for Rented or D for Delinquent. The total at the end of the report is: Total Units (listed in the report). Click on the Close button to return to the Report Menu . DigiGate-700 for Windows ™ ®...

  • Page 113: Vacant Units

    DigiGate-700 for Windows - User’s Guide 3 - 33 ® ™ Figure 3-67 Figure 3-68 Vacant Units From the Main Menu , Figure 3-46, Page 3-24, This will open the report display window with Click on the Report button to open the Report the title of Vacant Units and run the Menu window.

  • Page 114: Linked Units

    Click on the Linked Units button. The columns displayed are: Unit, and Linked Unit. The are NO totals at the end of the report. Click on the Close button to return to the Report Menu . DigiGate-700 for Windows ™ ®...

  • Page 115: Damaged Units

    DigiGate-700 for Windows - User’s Guide 3 - 35 ® ™ Figure 3-71 Figure 3-72 Damaged Units From the Main Menu , Figure 3-46, Page 3-24, This will open the report display window with Click on the Report button to open the Report the title of Unrentable Units and run the Menu window.

  • Page 116: Marketing

    Previous Tenant, Referral, and Yellow Pages. The report will list the totals for all Marketing Code categories set up in Chapter 2, Page 2-16. Click on the Close button to return to the Report Menu . DigiGate-700 for Windows ™ ®...

  • Page 117: Authorized

    DigiGate-700 for Windows - User’s Guide 3 - 37 ® ™ Figure 3-75 Figure 3-76 Authorized From the Main Menu , Figure 3-46, Page 3-24, This will open the report display window with Click on the Report button to open the Report the title of Authorized Tenants and run the Menu window.

  • Page 118: Never Locked

    The columns displayed are: Unit Number, First Name, Last Name, and Company Name. The totals at the end of the report are: Total Units (listed in the report). Click on the Close button to return to the Report Menu . DigiGate-700 for Windows ™ ®...

  • Page 119: Custom Report

    DigiGate-700 for Windows - User’s Guide 3 - 39 ® ™ Figure 3-80 Figure 3-79 Custom Report From the Main Menu , Figure 3-46, Page 3-24, Info box, an Information window appears Click on the Report button to open the Report stating that Tenant Info is not available for Menu window.
  • Page 120 12. The total at the end of the report is: 10. Clicking on the OK button, Figure 3-81, will Total Units (listed in the report). 13. Click on the Close button to return to the Report Menu . DigiGate-700 for Windows ™ ®...

  • Page 121: Days Vacant

    DigiGate-700 for Windows - User’s Guide 3 - 41 ® ™ Figure 3-83 Figure 3-84 Days Vacant From the Main Menu , Figure 3-46, Page 3-24, This will open the report display window with Click on the Report button to open the Report the title of Number of days units vacant Menu window.

  • Page 122: Mailing Labels

    Select the Tenant Status you want and a value for Unit Size if you want to limit the labels selected to a specific size unit. Click on the Tenant Info tab. DigiGate-700 for Windows ™ ®...
  • Page 123 DigiGate-700 for Windows - User’s Guide 3 - 43 ® ™ Figure 3-87 Figure 3-88 The Tenant Info window will be shown where Clicking on the OK button, Figure 3-87, will you may Select values to limit the selection open the report display window with the title of further for the report.

  • Page 124: Misc Reports

    NOTE: This report is only valid for sites that Armed or D for Disarmed) have individual Door Alarms. There are no totals for this report. Click on the Close button to return to the Report Menu . DigiGate-700 for Windows ™ ®...

  • Page 125: Setup Info

    DigiGate-700 for Windows - User’s Guide 3 - 45 ® ™ Figure 3-92 Figure 3-91 Figure 3-93 Setup Info From the Main Menu , Figure 3-46, Page 3-24, This will open the Confirm window with the Click on the Report button to open the Report prompt Print setup information.

  • Page 126: Activity Reports

    May denote tailgating.) The total at the end of the report is: Total Units (listed in the report.) Click on the Close button to return to the Report Menu . DigiGate-700 for Windows ™ ®...

  • Page 127: Activity Log

    DigiGate-700 for Windows - User’s Guide 3 - 47 ® ™ Figure 3-97 Figure 3-96 Activity Log From the Main Menu , Figure 3-46, Page 3-24, This will open the Select activities to be Click on the Report button to open the Report displayed window with the Activity tab active.
  • Page 128 12. Click on the correct day. 13. Repeat steps 9-12 for the Ending Date field. 14. When all selections have been made, Click on the OK button to run the report or on the Cancel button to abandon the operation. DigiGate-700 for Windows ™ ®...

  • Page 129: Transactions

    DigiGate-700 for Windows - User’s Guide 3 - 49 ® ™ Figure 3-101 Figure 3-102 Transactions From the Main Menu , Figure 3-46, Page 3-24, This will open the Transaction Log window Click on the Report button to open the Report with the Activities tab active.
  • Page 130 13. Click on the correct day. 14. Repeat steps 10-13 for the Ending Date field. 15. When all selections have been made, Click on the OK button to run the report or on the Cancel button to abandon the operation. DigiGate-700 for Windows ™ ®...

  • Page 131: Utility

    This section deals with System Controller utilities and Data Utilities . The following utilities are routines that you may use to control and perform minor maintenance to your DigiGate-700 for Windows system. Each button on the Utility Menu performs a specific task which will be explained in the following pages.

  • Page 132: Set Controller

    Controller button. Figure 3-108. Click on the OK button to set the SysCon or on the Cancel button to abandon the operation. NOTE: Setting the DigiGate-700 for In the two data areas at the top of the screen, Windows System Controller (SysCon) transfers...

  • Page 133: Download All

    DigiGate-700 for Windows - User’s Guide 3 - 53 ® ™ Figure 3-111 Figure 3-110 Download All From the Utility Menu with the System This will open the Download All Units Controller tab active, click on the Download window. Figure 3-111.

  • Page 134: Clear Areas

    Click on the OK button to clear the area or on NOT be able to use the keypads to open the exit the Cancel button to abandon the operation. gate. When the operation has been completed, you will return to the Utility Menu . DigiGate-700 for Windows ™ ®...

  • Page 135: Version

    DigiGate-700 for Windows - User’s Guide 3 - 55 ® ™ Figure 3-115 Figure 3-114 Version From the Utility Menu with the S ystem This will open the Version Information Controller tab active, Click on the Version window. Figure 3-115.

  • Page 136: Date/Time

    Click on the correct day. When all selections have been made, Click on the OK button to update the date/time or the Cance l button to abandon the operation and return to the Utility Menu . DigiGate-700 for Windows ™ ®...

  • Page 137: Activity Log

    DigiGate-700 for Windows - User’s Guide 3 - 57 ® ™ Figure 3-120 Figure 3-119 Activity Log From the Utility Menu with the System This will open the DigiGate Activity Log Controller tab active, Click on the Activity window. Figure 3-120.

  • Page 138: Clear Graphics

    Utility Menu remains 122. active. This window remains open while the information is being retrieved. NOTE: Flashing “Tenants on Site” highlights can only be cleared with Clear Control Area . See Page 3-54. DigiGate-700 for Windows ™ ®...
  • Page 139 DigiGate-700 for Windows - User’s Guide 3 - 59 ® ™ Figure 3-123 Figure 3-124 When the information is retrieved completely, Clicking on the Print button, Figure 3-123, the center of the window is replaced with a grid. opens the report display window with the title...

  • Page 140: Backup

    “Back up: SiteOne,” Figure 3-125. “SiteOne” being the backup set shipped with the DigiGate-700 for Windows program, and a NOTE: The DigiGate-700 for Windows second line prompt of “A backup is System uses Microsoft Backup. See “Chapter about to begin, would you like 5, Backing up your data”...

  • Page 141: Restore

    You must close the DigiGate-700 for Windows program before you make any attempt to restore your data. The DigiGate-700 for Windows program opens certain files while it is operating. These files cannot be properly restored to the systems hard disk until they are closed. If you receive any error messages during a restore process, close the restore operation, make certain the DigiGate-700 for Windows program is closed, reboot the computer if necessary and then restart the restore procedure.

  • Page 142: Remove

    At the top of the window are left and right arrow buttons. Click on these to change the month, backward and forward, respectively. Click on the correct day. All records, up to and including the date chosen, will be deleted. DigiGate-700 for Windows ™ ®...
  • Page 143 DigiGate-700 for Windows - User’s Guide 3 - 63 ® ™ Figure 3-133 Figure 3-132 When all selections have been made, Click on 10. This will open the Confirm window with a the OK button to delete the records or on the prompt of “Prune Data.”...

  • Page 144: Word Processing - Editor

    This section deals with Word Processing , both creating letters or forms and merging data from the DigiGate-700 for Windows system into those letters or forms. For all of the following, we will assume that you have Clicked on the Editor button on the Main Menu and that the DigiGate Word Processor window is active.

  • Page 145: Status Bar

    DigiGate-700 for Windows - User’s Guide 3 - 65 ® ™ Figure 3-136 Figure 3-136a Figure 3-136b Figure 3-136c Figure 3-136d Figure 3-137 Status Bar File Menu Figure 3-136 shows the Status Bar at the Clicking on File on the menu bar opens the bottom of the DigiGate Word Processor File menu.

  • Page 146: Edit Menu

    Date and Time icons at the end of the Text Formatting icons. NOTE: The first 3 options; Cut , Copy , and Paste duplicate the actions of the fifth, sixth, and seventh Document Control icons. DigiGate-700 for Windows ™ ®...

  • Page 147: Creating Merge Documents

    DigiGate-700 for Windows - User’s Guide 3 - 67 ® ™ Figure 3-140 Figure 3-142 Figure 3-141 Creating Merge Documents In order to create documents for Mail Merge, you need to know how to create insertion points for database fields in your document. Each insertion point will hold the contents of one data field, and each document printed will hold the information for one record in the database.

  • Page 148: Merge

    Merge From the DigiGate Word Processor menu, This will open the Merge window with the File Click on the Merge button. Figure 3-143. to Print tab active. Figure 3-144. Click on the Print Setup button. DigiGate-700 for Windows ™ ®...
  • Page 149 DigiGate-700 for Windows - User’s Guide 3 - 69 ® ™ Figure 3-146 Figure 3-145 This opens the Windows Print Setup window On the Merge window, Figure 3-144, Page 3- that allows you to Select the printer you want to 68, Click on the button to the right of the use.
  • Page 150 Figure 3-147 shows an example of a merge file With your document Selected, Click on the with the data fields that will be imported into Unit Info tab. Figure 3-148. the document in double brackets. DigiGate-700 for Windows ™ ®...
  • Page 151 DigiGate-700 for Windows - User’s Guide 3 - 71 ® ™ Figure 3-150 Figure 3-149 10. This will activate the Unit Info window, 12. This will activate the Tenant Info window, Figure 3-149, which allows you to limit your Figure 3-150, which allows you to further limit...

  • Page 152: Alarm Zone

    In short, it tells the DigiGate-700 for Windows system what to do when an alarm condition exists, for how long to do it, and what to do afterwards.

  • Page 153: Arm/Disarm Unit

    DigiGate-700 for Windows - User’s Guide 3 - 73 ® ™ Figure 3-154 Figure 3-153 Arm/Disarm Unit NOTE: If an alarm is sounding, Selecting Click on the Arm/Disarm Unit tab to work Acknowledge and Clicking on OK will turn with individual or groups of units.

  • Page 154: Site

    The active site name is displayed in the center block at the bottom of the main menu. Select Site From the Main Menu , Click on the Site This will open the Confirm window. button. Figure 3-155. Figure 3-156. Click on the Yes button. DigiGate-700 for Windows ™ ®...
  • Page 155 DigiGate-700 for Windows - User’s Guide 3 - 75 ® ™ Figure 3-157 Figure 3-158 This will open the Select Site window. If you selected a remote site, the Call Progress Figure 3-157. window will open giving the status of calling Select the site you want and click on the OK the remote modem.
  • Page 156 System Controller. Any changes made will be saved in the databases but the information will have to be downloaded to the remote System Controller at a later time. DigiGate-700 for Windows ™ ®...

  • Page 157: Help

    Therefore, it is fully compliant with the Windows Interface Standard. The Help system may be started in two ways: The Help button on the DigiGate-700 for Windows Main Menu opens a fully tiered system following the program structure and the format of this manual in Hypertext.

  • Page 158: Index

    After typing, use the scroll bars to find and Select the topic you want. Double Click on the topic, or Click on a topic and then Click on the Display button, to bring up a topic. DigiGate-700 for Windows ™ ®...

  • Page 159: Hypertext Jumps

    DigiGate-700 for Windows - User’s Guide 3 - 79 ® ™ Figure 3-165 Figure 3-166 Hypertext Jumps Show Me - Videos Below the topic title is the text area. In this text On some topics you will see a Show Me area is a list of other topics that are underlined button.

  • Page 160: Exit (Quitting The Program)

    Figure 3-167. verify your decision. Figure 3-168. Click on the Yes button to quit the program or on the No button to abandon the operation and return to the Main Menu . DigiGate-700 for Windows ™ ®...

  • Page 161: Digigate On The Taskbar Notification Area

    When this icon is Clicked, it will perform a task or open a menu. The DigiGate-700 for Windows program uses an animated icon showing a gate opening with a car passing through the gate. Figure 3-169. Figure 3-170 shows the DigiGate icon with its bubble help.

  • Page 162: Digigate System Options

    Count in the Create the number of times set in Count in the Create new message window, Figure 2-99, Page 2- new message window, Figure 2-99, Page 2- DigiGate-700 for Windows ™ ®...

  • Page 163: Picture Option

    The pictures must be obtained independently of the DigiGate-700 for Windows program and saved in “.bmp” or “.jpg” format. You may save one picture per tenant and one picture each, for any Other Authorized tenants.

  • Page 164: The Assignment Process

    Select the desired image and Click on the Open button. NOTE: The image will be displayed to the right when it is selected in the list box, so you can scan through the images. DigiGate-700 for Windows ™ ®...
  • Page 165 DigiGate-700 for Windows - User’s Guide 3 - 85 ® ™ Figure 3-180 Figure 3-181 The Picture window will open with the image Figure 3-181 shows the same window as in place. Figure 3-180. Figure 3-180, but accessed from the Other Click on the OK button to accept the the Authorized window.
  • Page 166 3 - 86 Operating Instructions This Page Left Blank Intentionally DigiGate-700 for Windows ™ ®...
  • Page 167 Chapter 4 How Do I ...? Included in this Chapter 1. Install the DigiGate-700 for Windows program ......Reference page 1-8 in Chapter 1 2. Start the DigiGate-700 for Windows program ......Reference page 2-2 in Chapter 2 3. Quit the DigiGate-700 for Windows program ......

  • Page 168: Install The Digigate-700 For Windows Program

    Once you have become familiar with the DigiGate-700 for Windows program, you can find a quick reference in this chapter to the different operations. The graphics have been omitted here, but reference to the pages in the manual are given at the end of each topic.

  • Page 169: Start The Digigate-700 For Windows Program

    This will open the Microsoft Backup window with a prompt of “Back up: SiteOne,” “SiteOne” being the backup set shipped with the DigiGate-700 for Windows program, and a second line prompt of “A backup is about to begin, would you like to continue?”...

  • Page 170: Add Units

    { Increase | Decrease } and the value to increment BY in the Auto Slot Loading Options area. Click OK to add the units or Cancel to abandon the operation. NOTE: See Page 2-37 in Chapter 2. DigiGate-700 for Windows ™ ®...

  • Page 171: Delete Units

    DigiGate-700 for Windows - User’s Guide 4- 5 ™ ® Delete Units Click on the Unit Setup tab of the Setup Menu , then Click on the Delete Units button. To delete a consecutively numbered group of units, Select the Starting Unit Number field and type in the first unit number in the group.

  • Page 172: Move A Tenant In

    Link the unit by Clicking on the Add button. Continue to link as many units as needed. Click on the Exit button when you have completed this operation. NOTE: See Page 3-2 in Chapter 3. DigiGate-700 for Windows ™ ®...

  • Page 173: Move A Tenant Out

    DigiGate-700 for Windows - User’s Guide 4- 7 ™ ® Move a Tenant Out From the Main Menu , Click on the Move Out button. In the Select Unit to Move Out screen, enter a valid unit number in the Unit Number field and Click on the OK button to open the Move Out Tenant window.

  • Page 174: Transfer Tenants

    Click on the Link button to copy the information to the selected unit. The Confirm window will open if Verify Prompts is set to Yes . Click Yes to link the units and return to the Main Menu . NOTE: See Page 3-15 in Chapter 3. DigiGate-700 for Windows ™ ®...

  • Page 175: Find A Unit/Tenant

    DigiGate-700 for Windows - User’s Guide 4- 9 ™ ® Find a Unit/Tenant To find a Tenant or a Unit, Click on the Find button on the Main Menu . On the Find Unit screen, enter a valid unit number in the Unit Number field and Click on the OK button to open the Find/Edit Unit Information window with the Tenant tab active.

  • Page 176: Find System Controller Version

    At the top of the window are left and right arrow buttons. Click on these to change the month, backward and forward, respectively. Click on the correct day. When all selections have been made, Click on the OK button to update the date/time. NOTE: See Page 3-56 in Chapter 3. DigiGate-700 for Windows ™ ®...

  • Page 177: Define Security Levels

    DigiGate-700 for Windows - User’s Guide 4- 11 ™ ® Define Security Levels From the Main Menu , Click on the Setup button. This will open the Setup Menu . Click on the System Setup tab then Click on the Security button.

  • Page 178: Arm/Disarm Unit

    When all selections have been made, Click on the OK button to perform the action. Click on the Yes button in the Confirm window to perform the action. NOTE: See Page 3-73 in Chapter 3. DigiGate-700 for Windows ™ ®...

  • Page 179: Display The Activity Log

    DigiGate-700 for Windows - User’s Guide 4- 13 ™ ® Reset the System Controller From the Main Menu , Click on the Utility button to open the Utility menu with the System Controller tab active. Click on the Clear SysCon button.

  • Page 180: Create A Custom Document

    ( Last Name field), and/or by Keypad Zone , Time Zone , Profile . 12. When you have made all necessary selections, Click on the OK button to print the letters. NOTE: See Page 3-68 in Chapter 3. DigiGate-700 for Windows ™...

  • Page 181: Display Tenants On Site

    DigiGate-700 for Windows - User’s Guide 4- 15 ™ ® Display Tenants on Site From the Main Menu , Click on the Report button to open the Report Menu window. Click on the Activity Reports tab. Click on the Onsite button.

  • Page 182: Display/Print A Mux/Slot Report

    The columns displayed are: Unit Number, First Name, Last Name, Company and Status. The total at the end of the report is: Total Units (listed in the report). Click on the Print button to print the report. NOTE: See Page 3-32 in Chapter 3. DigiGate-700 for Windows ™ ®...

  • Page 183: Chapter 5 Backing Up Your Data

    Chapter 5 Backing Up Your Data Included in this Chapter Introduction ..............Why protect your data Backup Strategies ............. Effective methods for data protection Data Backup ..............Instructions Instructions Data Restore ..............DigiGate-700 for Windows ™ ®...

  • Page 184: Introduction

    Since the amount of data in the DigiGate-700™ for Windows® system is not that large, the simple strategy is sufficient and provides the best protection.

  • Page 185: Data Backup

    DigiGate-700 for Windows - User’s Guide 5 - 3 ® ™ Figure 5-1 Figure 5-2 Data Backup From the System Toolbar , click on the This opens the Utility window. Figure 5-2 Utilities button. Figure 5-1 Click on the Data Utilities tab.
  • Page 186 Figure 5-3 Figure 5-4 Click on the Backup button. Select the data to backup in the Selection box. Next, click on the folder icon on the right side of the Backup to: data field. Figure 5-4 DigiGate-700 for Windows ™ ®...
  • Page 187 11. Click on the OK button. NOTE: The program writes the backup Zip file to the selected directory with the name Digitech International Inc.{yyyymmdd}.zip where {yyyymmdd} is the date the file is saved. 14. When the operation completes, the Utility Menu window is activated.

  • Page 188: Data Restore

    You must close the DigiGate-700™ for Windows® program before you restore your data. The DigiGate-700™ for Windows® program opens certain files while it is operating. These files cannot be properly restored to the system’s hard disk until they are closed. If you receive any error messages during a restore process, close the restore operation, make certain the DigiGate-700™...
  • Page 189 DigiGate-700 for Windows - User’s Guide 5 - 7 ® ™ Figure 5-9 Figure 5-10 This will open the Utility Menu window. This will open the Restore window. Figure 5-9 Figure 5-10 Click on the Restore button. Select the data to backup in the Selection box.
  • Page 190 15. Click on the Close button to return to the NOTE: You may select any drive or System Toolbar . device connected to you computer as long as it has been designated as a drive on your system. DigiGate-700 for Windows ™ ®...

  • Page 191: Appendix A Default Settings & Values

    Credit Card Codes System Controller Setup Time Zones Door Alarms Holidays Serial Ports Unit Setup Unit Types Unit Features Door Types Floor Types Unit Sizes Unit Numbers Door Alarm Options Required Fields Tenant Information Unit Information DigiGate-700 for Windows ™ ®...
  • Page 192 Tenant and Unit information in “Chapter 2, Setting Up a New Site.” This section will tell you how the DigiGate-700 for Windows system is configured when it is shipped, thereby, allowing you to decide what changes you want to make.
  • Page 193 DigiGate-700 for Windows - User’s Guide A - 3 ® ™ Default Values FIELD CODE VALUE REQUIRED Misc Setup - Tenant Profile Business Use Moving Personal Use Misc Setup - Marketing Drive By Previous Tenant Referral Yellow Pages Misc Setup - Insurance Deans &...
  • Page 194 Insurance Marketing License Profile Miles From Site Required Fields - Unit Information Unit Size Square Feet Height Unit Price Unit Type Door Type Floor Inside/Outside Feature One Feature Two Feature Three Mux Number Slot Number DigiGate-700 for Windows ™ ®...

  • Page 195: Appendix B Preparation For System Setup

    Unit Types Unit Features Door Types Floor Types Unit Sizes 5. What other information should I gather about the site? ..Setting up Time Zones Holiday Information Required Fields Default Values Door alarm Mux/Slot Information DigiGate-700 for Windows ™ ®...

  • Page 196: Do I Need User Id And Security Levels

    You may only have one or two people working at the site and not need any type of security, or you may have relief people who are only there for one day a week and need to restrict their access to certain functions in the system. Also, you may want to customize the way the DigiGate-700 for Windows system responds to user actions or displays certain information.

  • Page 197: What Information Should I Gather About My Tenants

    If NO, skip the next question. Are the Values listed sufficient? ........................___ ___ If you answered “NO”, go to page 2-21 and follow the instructions to add or change the Credit Card codes. ___ ___ DigiGate-700 for Windows ™ ®...

  • Page 198: What Information Should I Gather About My Units

    ___ ___ If NO, skip the next question. Are the Values listed sufficient? ........................___ ___ If you answered NO, go to Page 2-35 and follow the instructions to add or change the Unit Size codes. DigiGate-700 for Windows ™ ®...

  • Page 199: What Other Information Should I Gather About The Site

    Holidays in the setup and specify the hours that the gate will operate in the Time Zones. There are no Holidays defined in the DigiGate-700 for Windows system and therefore no default entries set in the system. Yes No Are there different times for gate operation on any holiday in the year? ..............

  • Page 200: Required Fields

    DigiGate-700 system. You can also change the Default Values at any time for future additions to the tenant or user databases.

  • Page 201: Door Alarm Mux/Slot Information

    B - 7 Door Alarm Mux/slot Information This section deals with the coordination of information in the DigiGate-700 for Windows program and the way your location has been wired for individually alarmed units. This information should have been entered and setup by your Reseller, Installer, or the DigiTech International, Inc. Project Manager who helped design your location layout.
  • Page 202 B - 8 Appendix Title This Page Left Blank Intentionally DigiGate-700 for Windows ™ ®...
  • Page 203 Appendix C Preparation for Adding Units Included in this Appendix 1. Introduction ..............What do I need to do? 2. Strategies ................Methods based on required Fields and Door Alarms DigiGate-700 for Windows ™ ®...

  • Page 204: Appendix C Preparation For Adding Units

    Preparation for Adding Units Introduction This section deals with the initial loading of unit information in the DigiGate-700 for Windows database. If your site was installed by a Reseller and/or you have individual door alarms, a zoned site (denying or allowing access to areas for certain tenants), or other specific criteria for allowing access to the site, the units have more than likely been added prior to this during the set up and testing phase of installation.
  • Page 205 Merge Data Fields and Descriptions .......... ACCESSNUMBER ADDRESS CARDTYPE CITY COMPANYNAME CREDITCARD DOORTYPE FAXPHONE FEATURE1 FEATURE2 FEATURE3 FLOOR HEIGHT HOMEPHONE INSIDE/OUTSIDE INSURANCE KEYPADZONE LASTNAME LICENSE MARKETING MEMO MILESFROMSITE MOVEINDATE PRICE PROFILE SIZE SQUAREFEET STATE UNIT UNITTYPE TIMEZONE VALIDDATE WORKPHONE DigiGate-700 for Windows ™ ®...

  • Page 206: Appendix D Merge Data Fields & Descriptions

    FLOOR ..........Floor that the unit is located on. HEIGHT ..........The height of the unit. HOMEPHONE ........Tenant’s home phone number. INSIDE/OUTSIDE ........ Location of the unit. INSURANCE ........Type of insurance the tenant has. DigiGate-700 for Windows ™ ®...
  • Page 207 DigiGate-700 for Windows - User’s Guide D - 3 ® ™ Description Database Field KEYPADZONE ........Keypad zone that is assigned to tenant. LASTNAME ......... The last name of the tenant. LICENSE ..........License number of the tenant. MARKETING ........Type of marketing that made the tenant choose the site.
  • Page 208 D - 4 Merge Data Fields & Descriptions This Page Left Blank Intentionally DigiGate-700 for Windows ™ ®...
  • Page 209 2. What’s New in the Windows Version ......Security User Operations Access Control Data Entry Marketing 3. Running DigiConvert ............Starting the Program What is Converted 4. Completing Your Setup ............ What is needed after the conversion DigiGate-700 for Windows ™ ®...

  • Page 210: Appendix E Upgrading Dos Software To Windows

    Familiar Windows 95 interface. Access Control Ability to mark tenant as “Never Locked” - Cannot be made delinquent from DigiGate-700 for Windows or from the accounting program. - For corporate or other accounts where you do not want to restrict access.

  • Page 211: Running Digiconvert

    NOTE: This program cannot be run while the This will open the DigiConvert window with a DigiGate-700 for Windows program or any of warning that all data files in the DigiGate-700 its utility programs are running. Close any for Windows directory will be overwritten.
  • Page 212 NOTE: Any errors encountered will open a window displaying a prompt explaining why the conversion could not be completed. If you encounter this, record the prompt in the error window and call Digitech International, Inc. at 1-800-523-9504 before proceeding any further! DigiGate-700 for Windows ™...

  • Page 213: What Is Converted

    “Chapter 2, Setting up a new Site” to add any new features you want to include in your Windows version. When the setup is completed to your satisfaction, backup your DigiGate-700 for Windows system. Refer to “Chapter 5, Backing Up Your Data” for instructions.
  • Page 214 E - 6 Upgrading DOS Software to Windows This Page Left Blank Intentionally DigiGate-700 for Windows ™ ®...
  • Page 215 Troubleshooting Accounting Link Problems Included in this Appendix 1. Introduction ..................Integration with Accounting Programs 2. Running LinkView ................. How LinkView operates 3. Vendor Specific Requirements ............MSTC Unit Numbering for Systems with Linking Units. DigiGate-700 for Windows ™ ®...

  • Page 216: Appendix F Troubleshooting Accounting Link Problems

    Link file, it can be determined if the problem is based in the DigiGate-700 for Windows system (when the data in the Link file is correct) or if the problem is based in the accounting system (the data in the Link file is NOT correct).
  • Page 217 License, Insurance, Marketing Code, helpful to have the printout of this file when Size Code, Time Zone, Lease Number, Price, Status, Keypad Zone, and you call the Digitech International, Inc. Square Feet. Figure F-2, Page F-2 and Service department. Figure F-4.

  • Page 218: Vendor Specific Requirements

    “10012341” is entered for the second unit; “10012342” is entered for the third unit, etc.) When the last digit is stripped off by the DigiGate-700 for Windows system, all units will have the same access code, and therefore, disarm, arm, and display correctly when a tenant enters and leaves the facility.

  • Page 219: Appendix G Program Error Codes

    No more Trigger Slots Time Out Error Parity Error Overrun Error Framing Error 3. Database Error Messages ..........Description of Display 4. Other Error Messages ............. Invalid User ID Invalid Password Not Integer Error during Backup DigiGate-700 for Windows ™ ®...
  • Page 220 Any errors that persist and cause shutdown of the program should be reported to the DigiTech International, Inc. Service Department with as much information as possible. This includes the information requested in Chapter 1, a description of what you were doing when the error occurred, and the information displayed in the error window.
  • Page 221 Error Code: The numeric error code. If the error persists, call your Reseller or the g. Sub Code: A Further explanation of the Digitech International, Inc. service error in numeric code. department. h. Native Error: Error message returned from the database DLL in numeric code.
  • Page 222 Microsoft Backup window Figure G-6, Page G-5. The majority of these errors are for procedural or operator errors in the DigiGate-700 for Windows program. After reading the message, Click on the OK button and the appropriate action will be performed.
  • Page 223 Move In, Move Out, Download All, etc. Microsoft Backup program. The backup set It is normally associated with a database shipped with the DigiGate-700 for Windows problem. It can be caused when there is no program will operate correctly only when the mux/slot or alarm zone defined for the unit in computer is named My Computer .
  • Page 224 G - 6 Program Error Codes This Page Left Blank Intentionally DigiGate-700 for Windows ™ ®...
  • Page 225 Included in this Appendix 1. Introduction ................ Site & Management Activity Messages & Descriptions 2. Activity Log Messages ............Access Activities Misc. (SysCon) Activities Board Activities Time Activities Alarm Activities 3. Transaction Messages ............Manager/User Activities DigiGate-700 for Windows ™ ®...

  • Page 226: Appendix H Activity Log & Transaction Messages

    This message occurs when a code was entered and found valid in the System Controller yet the unit was not found in the DigiGate-700 for Windows database on the PC. This can signify a database error on the PC. Print and verify a tenant list.

  • Page 227: Board Activities

    DigiGate-700 for Windows - User’s Guide H - 3 ® ™ Board Activities 1. Board Online - During a Set Controller the board listed under Input Point initialized correctly. This message applies to the Keypad board, Mux boards, or Graphics boards.

  • Page 228: Alarm Activities

    1. Alarm Zone Armed - A zone, an area, or group of devices has been set to activate when a defined condition exists. Zones can be armed by the user in the DigiGate-700 for Windows software, by timer operations, or by events at the site.

  • Page 229: Appendix I The Digigraphics System

    Included in this Appendix Introduction 1. Introduction ------------------------------------------------------ Scanning 2. Controlling the Display ---------------------------------------- Zoom Site Status Activity Log The Menu 3. Programming the Display ------------------------------------- Scanning Speeds The Flash Setting The Delay Setting The Status Colors DigiGate-700 for Windows ™ ®...
  • Page 230 Figure I-1 Introduction The DigiGraphics system, (Available as an option to the DigiGate-700 System), is a separate display of your site’s units and their status. DigiGraphics runs independent of your PC through its own graphics generator designed to display the graphical site plan and unit status. The graphics generator communicates with the DigiGate-700 for Windows System Controller to provide a real time color coded display of the status of each unit.

  • Page 231: Scanning

    DigiGate-700 for Windows - User’s Guide I - 3 ® ™ Figure I-4 Figure I-3 Controlling the Display The display of the DigiGraphics system is controlled with a multifunction remote control similar to the one you use for your TV set or VCR. Figure I-3. The remote has a keypad with 16 keys that control the scanning direction and rate, zoom, activity log display, unit status display and color selection for the unit status display.

  • Page 232: Site Status

    2 prior activities, display the activity log in the minutes. DigiGate-700 for Windows program. The End key or the Scan key will return you to the default scrolling mode or the system will automatically return to scanning after 2 minutes.

  • Page 233: Programming The Display

    DigiGate-700 for Windows - User’s Guide I - 5 ® ™ Figure I-7 Figure I-8 Programming the Display The DigiGraphics system allows you to change some of the default settings. The defaults that can be changed are: Scan speed, Flash speed, time Delay after keypad entry, and the color settings for the unit’s status.

  • Page 234: Scanning Speeds

    When you have completed all selections, press the End key until you return to the normal display. Then press the Scan key to resume scanning the site. DigiGate-700 for Windows ™...

  • Page 235: Appendix J Electronic User's Guide And The Acrobat® Reader

    Appendix J Electronic User’s Guide and the Acrobat® Reader Included in this Appendix 1. The Electronic User’s Guide..........Where and How? 2. Adobe® Acrobat® Reader ..........Installing or Updating the Reader. DigiGate-700 for Windows ™ ®...
  • Page 236 The Acrobat® Reader Manual is available from the Help menu in the Acrobat® Reader program and is also included on the DigiGate-700 for Windows CD in the “Acrobat” directory and may be viewed as described above and printed from the Acrobat® Reader program.

  • Page 237: Appendix K Program Registration

    1. Introduction ..............Registration Codes 2. Starting the Program the First Time ......Temporary Registration Period The RegistrationWindow 3. The Temporary Regisration Period ......Notification Expiration 3. Program Registration ............ Registration ID Registration Code Error Messages DigiGate-700 for Windows ™ ®...

  • Page 238: Starting The Program For The First Time

    From the Main Menu, Figure 3-46, Page 3-24, on your temporary registration, and the Click on the Utility button and Select the Data Registration ID for your system. Utilities tab. Click on the Registration button. Figure K-2. DigiGate-700 for Windows ™ ®...

  • Page 239: The Temporary Registration Period

    50 days and every day for the last 10 days When the temporary registration expires, the with the Information screen. Figure K-4. DigiGate-700™ for Windows program is disabled for data entry and linking with any management or accounting program, and will not transfer information to or from the System Controller.
  • Page 240 Main Menu ,are the Exit function to quit the tab is all that is available from the Utilities program, the Help system, and one section of menu. Figure K-7. the Utilities menu. Figure K-6. The Registration section of the Data Utilities DigiGate-700 for Windows ™ ®...

  • Page 241: Program Registration

    You will be asked to provide the window. Figure K-8. Registration ID listed in this window. Enter the new code, provided by Digitech, into The technician will provide you with a the Registration Code field and Click on the Registration Code.
  • Page 242 If the code you entered was an extension code, registration code, the Information window, the Information window, Figure K-11, will be Figure K-10, will be displayed. displayed with the number of days added to your temporary registration. DigiGate-700 for Windows ™ ®...
  • Page 243 Check your entry and, if necessary, contact will be displayed and your Digigate-700™ for Digitech International, Inc. at the number Windows software will be disabled. listed in the window. 11. Contact Digitech at the number listed in the window. DigiGate-700 for Windows ™...
  • Page 244 K - 8 Program Registration Codes This Page Left Blank Intentionally DigiGate-700 for Windows ™ ®...

  • Page 245: Appendix L Setting Up The Le Software Version

    3. Renaming the Copy of.. Desktop Icon ......Identifying the new icon. 4. Changing the Properties of the New Desktop Icon ..Setting the icon to start the program. 5. Changes in the LE Version ..........What is different. DigiGate-700 for Windows ™ ®...
  • Page 246 LE Version in day-to-day operations. When you need to print special ® reports from the DigiGate-700™ program, or access the full Setup and Utility menu, simply open the full version of the program. Once complete, re-open the LE Version. If you have software version 5.8, use the following step-by-step instructions to install LE. If you have a version prior to 5.8 and find that you need LE to help your system, call or e-mail our Technical Support...
  • Page 247 DigiGate-700 for Windows - User’s Guide L - 3 ™ ® Figure L-3 Figure L-4 Right Click on the icon again and Select A second icon will be placed on the desktop Paste from the menu. Figure L-3 named Copy of..Figure L-4...

  • Page 248: Renaming The Copy Of... Desktop Icon

    Figure L-5 Renaming the Copy of… Desktop Icon Right Click on the Copy Of… icon and Select Type DigiGate 700 for Windows LE Rename from the menu. Figure L-5 as the new name. Figure L-6 DigiGate-700 for Windows ™ ®...
  • Page 249 DigiGate-700 for Windows - User’s Guide L - 5 ™ ® Figure L-8 Figure L-7 Changing the Properties of the New Desktop Icon Right Click on the …WindowsLE icon and This will open the Properties window. Select Properties from the menu. Figure L-7...
  • Page 250 Setting Up the LE Software Version Figure L-9 Figure L-10 Click on the Close button. Figure L- 9 The DigiGate 700 LE icon will now start the Limited version of the DigiGate program. Figure L-10 DigiGate-700 for Windows ™ ®...

  • Page 251: The Main Menu

    DigiGate-700 for Windows - User’s Guide L - 7 ™ ® Figure L-11 Figure L-12 Changes in the LE Version The Main Menu The Report Menu The All Units , Rented Units , Vacant Units , The Transfer button, top row center, and the...

  • Page 252: The Utility Menu

    Unit Setup tab, and Time Zone and Registration button. the Serial Port buttons from the Syscon The Access Code button, on the System Controller tab was replaced with the Data Setup tab. Utilities button. DigiGate-700 for Windows ™ ®...
  • Page 253 ® DigiGate-700 for Windows - User’s Guide X - 1 ™ Index Other Authorized 3-22, 4-6 Select Unit by Size or Number 3-2 ACCESS 3-4 Time Zones 2-25 24 Hour 2-25 Unit 2-39, 4-4, C-2 Code 3-4, 3-6, 3-20, 3-21, 3-58...
  • Page 254 Selecting a Unit or Tenant 3-11 COMMUNICATIONS (COM) PORT 2-29 DIGICONVERT E-2 CONFIGURE. See SETUP DIGIEDIT. See WORD PROCESSING CONTROL DIGIGATE-700 FOR WINDOWS. See Windows Screen 1-7 SOFTWARE CONVENTIONS USED IN THIS GUIDE 1-4 On the Taskbar 3-81 CREDIT CARD 2-22, 3-4 DIGIGRAPHICS I-2.
  • Page 255 ® DigiGate-700 for Windows - User’s Guide X - 3 ™ DISARM. See ARM/DISARM HELP 3-77 DISCONNECT FROM REMOTE SITE 3-75 Bubble 2-4 DISPLAY Context Sensitive 3-77 Activity Log 3-56, 4-12 Find 3-78 Site I-2 Help System Window 3-77 DOOR ALARM 2-26, 2-40, 2-45, 4-4. See Find 3-78 also ALARM;...
  • Page 256 MICROSOFT BACKUP 2-14, 4-2, G-5 MANUAL MINIMUM REQUIREMENTS 1-2 Electronic MISCELLANEOUS 3-4 Acrobat Reader J-2 MODEM 2-16, 2-29 DigiGate-700 for Windows J-2 MODIFY MARKETING Access Code 3-20, 3-21 Code 2-18–2-20 Activity Log 2-8 Credit Card 2-22, 2-25, 3-4 Credit Card Types 2-25...
  • Page 257 ® DigiGate-700 for Windows - User’s Guide X - 5 ™ Linking Units 3-6 Misc. Information 3-4 QUIT THE PROGRAM 4-2 Notes 3-6 Other Authorized Tenants 3-6 Selecting a Unit 3-2 RECORD Tenant information 3-5 Locked by Other User 3-18...
  • Page 258 Creating Merge Documents 3-66 Credit Card Codes 2-22 Edit Menu 3-67 Insurance Codes 2-20 File Menu 3-65 Modifying Units 2-42 Insert Menu 3-66 Changing Unit Information 2-45, 4-4 Mail Merge 3-69, 4-14, D-2 Status Bar 3-64 DigiGate-700 for Windows ™ ®...
  • Page 259 Required Fields 2-10 Find/Edit 3-19, 4-8 Starting the Program 2-2, 4-2 Information 3-5. See also Version 3-54, 4-10 DEFAULT; DELETE; MODIFY; MOVE DigiGate-700 for Windows LE L-1 IN; MOVE OUT; TRANSFER Setup L-2 Default 2-13, 2-16 LE Version L-2 Insurance 3-4...
  • Page 260 Slot 2-41, 2-45, 4-4, 4-16. See also MUX/ WINDOW SLOT Error G-3, G-4, G-5 Square Feet 2-39, 4-4 Status Bar 3-64 Status 2-47, I-2 Title Bar 1-7, 3-64 Tag 3-4 Transfer 3-15, 3-16 Type 2-31, 4-4 DigiGate-700 for Windows ™ ®...
  • Page 261 ® DigiGate-700 for Windows - User’s Guide X - 9 ™ WINDOWS Controls 1-6, 1-7 ZONE Interface 1-5, 1-6 Alarm 2-45, 3-72, 4-12 New Features E-2 Keypad 3-4 Objects 1-6 Time 2-26, 3-4 Screen 1-6 Terms 1-5 WORD PROCESSING 3-65. See also...

  • Page 262: Index

    X - 10 Index This Page Left Blank Intentionally DigiGate-700 for Windows ™ ®...
  • Page 266 Digitech International, Inc. 800 523 9504 toll free www.digitech-intl.com DigiGate User’s Guide...

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