No Printout - Epson PR9 User Manual

Troubleshooting
9.6

No Printout

S Self-test printout does not start
S Make sure that you have closed the cover.
S Check if paper is loaded in the printer.
S Check if ribbon cassette is installed correctly on printer.
S Printing does not start
S Check if the physics and logic connection between printer and host system are
correct and at least one LED should be light.
S Check if LCD displays ON LINE and check if the communication interface
parameters have been set up correctly.
S Make sure that the printer is connected to the host computer. (Refer to Paragraph
1.8 Connection to the System). Make sure that connectors are properly fixed at
both ends.
S Make sure that the printer is receiving data from the host computer.
S Make sure that the correct protocol is enabled.
S Make sure that you have selected the correct port (if the automatic feature has not
been selected).
S Make sure that paper is loaded.
S Make sure that the ribbon is installed.
S Examine the ribbon path. Does the ribbon pass in front of the whole printhead?
Adjust the ribbon if necessary.
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