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UNLOCKING RIBBON Ribboncassette will be $
6.3
No Printout
$
Self-test printout does not start
$
Make sure that you have closed the cover.
$
Check if paper is loaded in the printer.
$
Refer to paragraph 1.8 Paper Loading.
$
Printing does not start
$
Make sure that the READY or BUSY message is displayed. If there is a
different message displayed please look into the above error message
table.
$
Make sure that the printer is connected to the host computer. (Refer to
paragraph 1.10 Connecting to the System). Make sure that connectors
are properly fixed at both ends.
$
Make sure that the printer is receiving data from the host computer.
$
Make sure that the correct protocol is enabled. (Refer to page and
appendix A Interface Description).
$
Make sure that you have selected the correct port (if the shared mode
has not been selected).
$
Make sure that paper is loaded.
$
Make sure that the ribbon is installed.
$
Examine the ribbon path.
$
The ribbon feed guides are not in the right posotion (see paragraph
1.6 Ribbon Installation)
$
Fanfold paper does not advance
$
Make sure that the right paper tractor is selected.
$
Single sheet paper does not advance (only PP 803 or PP 806)
$
Make sure that the paper source MANUAL (an option for PP 803) or
BIN x (x = 1 up to 3) is selected.
Bins are only for printer PP 806.
Note:
That means ...
unlocked
Troubleshooting and Diagnostics
Cause / Action
wait
6-7
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