Iv Troubleshooting; Jam Display; Initial Check Items; Misfeed Display - Konica Minolta Bizhub C350 Service Manual

bizhub C350 Field Service Ver.1.0 Mar. 2004

IV Troubleshooting

1.

Jam Display

1.1

Initial check items

• When a paper misfeed occurs, first perform the following initial check items.
Check item
Does paper meet product specifications?
Is the paper curled, wavy, or damp?
Is a foreign object present along the paper path, or is the
paper path deformed or worn?
Are the Paper Separator Fingers dirty, deformed, or
worn?
Are rolls/rollers dirty, deformed, or worn?
Are the Edge Guide and Trailing Edge Stop at the cor-
rect position to accommodate the paper?
Are the actuators operating correctly?
1.2

Misfeed display

• When misfeed occurs, message, misfeed location "Blinking" and paper location "Light-
ing" are displayed on the Touch Panel of the main unit.
Misfeed location
Duplex Unit transport section misfeed
1.2.1

Misfeed display resetting procedure

• Open the corresponding door, clear the sheet of paper misfeed, and close the door.
Replace paper.
Replace paper.
Instruct the user on the correct paper storage
procedures.
Clean the paper path and replace if neces-
sary.
Clean or replace the defective Paper Separa-
tor Finger.
Clean or replace the defective roll/roller.
Set as necessary.
Correct or replace the defective actuator.
Misfeed access location
Duplex Unit Door
4-1
Jam Display
Action
Action
☞
4-3