Troubleshooting procedures
Check
The error report
3
<Not Attached File>
No files are attached.
is printed.
The error report
A character code not sup-
<Out of Support
4
ported is specified in the
Character Code> is
mail portion.
printed.
bizhub C350 Field Service Ver.1.0 Mar. 2004
Possible Cause
The reason why the file is
not attached to the mail
sent by the sender is
probably because the
sender uses PC mail soft-
ware to send the mail and
fails to attached the file to
the mail.
→ Ask the sender to
attach the file.
4-6
Action
Remark
Supported character
codes
US ASCII,
ISO 8859 Latin 1, ISO
8859 Latin 2, ISO 2022
JP