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Step 2: Configure the Primary Server
Next you will configure settings in MaxACD Administrator.
1. Log into MaxACD Administrator on the primary server.
2. Install the Redundancy license.
3. On the System tab, choose Redundancy.
Figure 20-4. Redundancy configuration dialog box
4. Check the Enable Redundancy check box.
5. Select Primary as the system role.
6. Enter the IP addresses for the secondary server and the Redundancy Moderator that
you installed in the previous step, and click OK.
Step 3: Configure the Secondary Server
Next, you will configure the secondary server.
1. Log into MaxACD Administrator on the secondary server.
2. On the System tab, choose Redundancy.
3. Select Secondary as the system role.
4. Enter the IP address for the primary server.
5. Enter the redundancy key (it must be the same key as on the primary server) and
click OK.
Step 4: Copy Settings to Secondary Server
In order for redundancy to work, the secondary server must have exactly the same
HMCP and SIPSD settings as the primary server.
1. Log into MaxACD on the primary server.
2. In the Components pane, double-click HMCP and click Component Configuration.
Configuring Redundancy
MaxACD Administrator Manual 203
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