Altigen MaxACD Administrator Manual page 114

Chapter 12: Trunk Configuration
User Name—Assigned by the SIP Trunk service provider
•
• Password—Assigned by the SIP Trunk service provider
• Domain—The Domain Name of the SIP Trunk service provider, if required
• SIP Register Period—How frequently the MaxACD system needs to send SIP
registration packets to the service provider. This can detect if the service provider is
up or not. Some service providers do not accept SIP Register messages. In these
cases, you can disable sending SIP Register messages from MaxACD by setting the
SIP Register Period to 0.
• SIP Trunk Profile—Select the appropriate SIP trunk profile. (See "Creating a SIP
Trunk Profile" on page 104.)
SIP Source Port—For SIP UDP, select the source port from 5060 or 10060. For TCP
•
or TLS, you cannot change ports. Using a port other than 5060 will prevent SIP-ALG
firewall/router from changing the SIP packets.
SIP Destination Port—A SIP Trunk can have different source port and destination
•
port.
• Automatic NAT Traversal—Leave this box unchecked.
Enable Channel—After all above parameters are entered correctly, check this box
•
to activate the channel. The MaxACD system will send authentication to the service
provider to verify the setting.
To copy the information in one row to other rows, select the row and click Copy To. Then
select the rows you want to copy the information to, using CTRL+click and Shift+click
to select several rows. Click OK.
To delete a row, select it and click Delete.
Creating a SIP Trunk Profile
Different SIP service providers may support different ways of sending a caller ID. To
provide callees with a more accurate caller ID, you can create a SIP Trunk Profile for a
particular service provider, when necessary. Otherwise, a default profile is used. Once
you have created a profile, you can select it in the SIP Trunk Configuration Edit box (see
Figure 12-6, "SIP Trunk Configuration dialog box and Edit box").
To create a SIP Trunk Profile, in the SIP Trunk Configuration dialog box shown in Figure
12-6, "SIP Trunk Configuration dialog box and Edit box", click the SIP Trunk Profile
button on the right.
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MaxACD Administrator Manual