Chapter 2: System Requirements And Installation; System Requirements - Altigen MaxACD Administrator Manual

For lync using the maxacd administrator application
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System Requirements and Installation
This section describes the following:
Operating System requirements
MaxACD licenses
Preparation for installation
Installing MaxACD
Uninstalling MaxACD
Troubleshooting

System Requirements

The following operating systems are supported in MaxACD:
MaxACD Server
• Windows Server 2008 with SP1, 32-bit and 64-bit
• Windows Server 2008 R2 with SP1
MaxACD Administrator
• Windows Server 2003 with SP2
• Windows 7 (32-bit or 64-bit)
• Windows Server 2008
• A monitor with at least 1024 x 768 resolution or better
MaxACD Client Applications - Operating Systems
Windows XP Professional
Windows Vista Business Edition (32-bit and 64-bit)
Windows 2008 (32-bit and 64-bit)
Windows 7 (32-bit and 64-bit)
The following third-party integration software is supported by the MaxAgent for Lync
client application:
Outlook 2007 and 2010
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H A P T E R
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