Altigen MaxACD Administrator Manual page 52

Chapter 4: Configuring the MaxACD System
Figure 4-10. System Configuration, Holiday tab
Multiple Holiday Profiles can be configured in a system. Each Holiday Profile can include
multiple holidays. A default "System" Holiday profile is already configured. Multiple
Holiday Profiles can also be assigned to DNIS Routing and Trunk In Call Routing entries.
To create a Holiday Profile
1. Click the Add button in the Profiles panel (at the top of the tab) to open the Add
Holiday Profile dialog box. Enter a name for the profile, then click OK.
Figure 4-11. Add Holiday Profile dialog box
2. To each profile, add holidays that will be included in that profile: Click the Add
button below the Holiday list to create a new holiday.
3. In the Add Holiday dialog box that appears, select a date from the drop-down
calendar and enter a description to identify the holiday. Click OK.
42
MaxACD Administrator Manual