Altigen MaxACD Administrator Manual page 258

dialing patterns, outcall routing
119
dialing scheme
trunk 101
DID number
,
extension 125 156
distinctive call waiting 131
distinctive call waiting tones 168
distribution lists, configuring 62
distribution lists, creating 62
DNIS
and language setting 80
DNIS routing 111
business hours profile 113
call priority 113
holiday profile 113
DTMF delivery 194
E
E-911 125
e-mail 62
,
name 131 167
e-mail messaging options 62
e-mail services 62
e-mail, setting notification 132
emergency dial notification 134
emergency numbers 49
en-bloc dialing 197
Enterprise Manager 187
changing the password 190
default password 188
fixed IP address 189
how to log in 188
login failed 189
resetting password 188
user interface 190
error messages
installation 19
Exchange
creating new mailbox user 221
integration
configuration 217
debugging 218
options, setting 61
requirements 217
troubleshooting tips 222
synchronization, testing for
221
Exchange server
synchronizing voice mail with
130
exporting extensions 235
extension
assigning groups to 127
calling options 137
,
DID number 125 156
,
e-mail name 131 167
248 MaxACD Administrator Manual
exporting to csv file 235
general settings 123
importing from Active Directo-
ry 237
importing to csv file 235
incoming call handling 138
information only mailbox 130
length 36
mail forwarding 131
mail management 129
message notification 133
monitor list 141
monitoring 141
outgoing call restrictions 137
security checker 228
send notification 136
setting SMTP/POP3 131
extension based recording 84
extension configuration 123
extension dialed digit translator
38
Extension Security Checker 228
Extension View window 26
external logging 47
F
files
backup 226
firewall, opening ports 243
first digit 35
forced account code 126
forward from group greeting 168
G
G.711
jitter buffer range 193
RTP packet length 193
G.711/G.723 silence suppression
193
G.723
jitter buffer range 193
G.729
jitter buffer range 193
RTP packet length 193
G.729 silence suppression 193
G711 jitter buffer range 193
G711 RTP packet length 193
G723 jitter buffer range 193
gateway
configuring 56
detaching 55
ID & password 56
General menu 23
greeting prompts 52
group
setup 127
group greeting, press "0" for for-
ward 168
groups
assigning to extension 127
H
hackers, detecting 134
Help menu 23
HMCP Certification tool 15
holiday
routing rules 109
holiday profile
caller ID routing 111
DNIS routing 113
home area code 33
,
170
I
importing extensions 235
in call routing 109
in call routing rules 109
incoming call handling 106
information only mailbox 130
installation
error messages 19
MAXCS, preparation 15
installing
MaxACD Administrator 18
MAXCS 16
integrating Exchange Server 217
inter-call delay, setting 128
IP Cumulative Traffic Statistics
window 212
IP device range
adding 195
IP dialing table, configuring 195
IP Trunk Access 39
J
jitter
average statistic 213
jitter buffer 193
G.711 193
G.723 193
G.729 193
L
language
DNIS routing to 80
enabling #12 79
rules MAXCS follows 81
setting in extension config 126
languages
configuring extension 79
enabling in AA 78
other, configuring 77
License menu 23