Setting The Message Types For Notification - Altigen MaxACD Administrator Manual

Figure 15-8. Extension Configuration, Notification tab
Individual users can also configure Message Notification within the MaxAgent for Lync.
Note: You can use Apply to to apply notification settings to one, some, or all
extensions. See "Using the Apply To Button" on page 124 for more information on
using Apply to.

Setting the Message Types for Notification

Select the types of messages for which the extension user is notified:
• None—No notification. Selecting this option does not prevent the user from getting
message waiting indicators or stutter dial tone when new messages are received.
• Urgent Voice Messages Only
• All Voice Messages
The system will perform notification under the following conditions:
• Extension's message notification is set to Urgent Voice Messages Only.
• Extension's notification Schedule is set to Non-Business Hours.
• Voice mail received during business hours is marked urgent.
Extension user does not check the urgent message.
•
The system will start notification as soon as it enters non-business hours.
Note: Message notification can also be set in MaxAgent, and the settings are reflected
in MaxACD Administrator.
Setting Message Notification Options
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