Chapter 23: Tools And Applications; Backup And Restore Utility - Altigen MaxACD Administrator Manual

MaxACD comes with the following tools and applications for testing, diagnosing and
configuring your system. They are available from the Windows Start menu: Start > All
Programs > MaxACD for Lync.
Under Utilities:
•

Backup and Restore Utility

• MaxACD Administrator and Extension Security Checker
• Start and Stop All MaxACD Services
Trace Collector
•
Voice File Converter
•
• Read Config
In addition, on the Services > Utilities menu in MaxACD Administrator:
Utilities for importing and exporting extensions from/to a .csv file and for importing
•
extensions from Active Directory
Under HMCP Tools:
HMCP Configuration (For information on this tool, see "HMCP Configuration Tool" on
•
page 56.)
If you installed AltiGen's Custom Phrase Manager, it is available off the Start > All
Programs menu. You can use this tool only if you have an AltiGen SDK license.
Backup and Restore Utility
Note: The configuration backup option is turned on by default.
To back up or restore data, select either
• From MaxACD Administrator: Services > Utilities > System Data Management,
or
• From the Windows Start menu: All Programs > MaxACD for Lync > Utilities >
Backup and Restore.
Tools and Applications
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Backup and Restore Utility
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