Altigen MaxACD Administrator Manual page 44

Chapter 4: Configuring the MaxACD System
Figure 4-2. Configure Lync Mediation Server address
2. Log onto the Lync Server.
3. Under Voice Routing, choose the Route tab and configure the IP address of the
MaxACD server as a PTSN gateway. If you are using the Redundacy feature,
configure two entries: one for the primary server; one for the secondary server.
Figure 4-3. Lync Server Voice Routing VMGateway configuration
4. Open Enterprise Manager. For each Lync Mediation server, configure the IP dialing
entry of the primary and secondary MaxACD server.
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MaxACD Administrator Manual