Chapter 4: Configuring the MaxACD System
Restrict other system users from hopping-off to make an outbound call via a tie
•
trunk
•
Set 10-digit dialing area codes for using trunk access code
To set up call restrictions, select System > System Configuration, then click the Call
Restriction tab.
Figure 4-13. System Configuration, Call Restriction tab
Blocking Calls to Area Codes from All Extensions
To add or edit system-prohibited area codes:
1. Double-click an index entry in System Prohibited Prefixes list, or select the index
entry and click Edit. This opens a dialog box that allows you to enter a prefix
number.
2. Enter a 1 and the dialing prefix to block (for example, 900, 976). You can enter up
to 20 digits maximum for each prefix. For example, to block calls from all extensions
to 976 numbers, type 1976.
3. Click Apply.
Note:
A maximum of 20 prefixes can be defined.
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MaxACD Administrator Manual