Using A Remote Shared Directory - Altigen MaxACD Administrator Manual

c. FTP Path—Enter the directory that the files will be transmitted to on the FTP
server.
d. Password—FTP account password.
5. Click the FTP Test button to verify that login to the FTP server is successful.
6. When you are finished configuring, click OK.

Using a Remote Shared Directory

It is strongly recommended that you use VRManager to manage centralized recording
and that you save recordings to a local drive or network attached storage on the gateway
that is running MaxACD. If you save recordings to a network drive, and the network
becomes unstable, you could lose any files of conversations being recorded at that time.
Configuring Call Recording
MaxACD Administrator Manual 85