Sip Trunk Properties - Altigen MaxACD Administrator Manual

Chapter 12: Trunk Configuration
Figure 12-5. Configuration dialog box for a SIP Signaling channel
See "To open the configuration dialog box," on page 91 for component configuration
information.
Note: This is signal only trunks. Make sure you have enough IP resource components to
cover your needs.

SIP Trunk Properties

IP dial tone service is delivered through your IP data network, and the service provider
can be anywhere in the world, as long as the VoIP data packets can be routed properly.
If you have SIP-based IP dial tone service from an Internet Telephony Service Provider
(ITSP), you need to configure SIP trunk channels to connect to the service. Before you
start, note the following:
A MaxACD SIP Trunking channel is licensed. You need to buy and register a license
•
to be able to configure this option.
• AltiGen does not guarantee the voice quality of the SIP dial tone coming from your
service provider. You need to work with your data service and SIP trunking service
provider to make sure adequate QoS is provisioned for your WAN service.
• AltiGen does not guarantee SIP trunk implementation will work with all SIP dial tone
service providers. AltiGen dealers are notified of AltiGen-tested and certified SIP-
Trunk service providers. Configuration guidelines for each AltiGen-certified SIP-
Trunk service provider can be found in the AltiGen authorized dealer Knowledge
Base, available from the AltiGen Dealer Web Site. SIP dial tone service providers
need to support the following:
• G.711, G.723.1, G.729 codec
RFC 2833 for DTMF tone delivery
•
• SIP MD5 authentication with SIP registration
• If MaxACD is behind NAT, verify that your SIP SP can support this
configuration.
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MaxACD Administrator Manual