Updating The Address Of The Softswitch Server; Configure Only On Active System; Redundancy Limitations - Altigen MaxACD Administrator Manual

1. Shut down the secondary server.
2. Shut down the primary server.
3. Shut down and then restart the Redundancy Moderator.
4. Restart the primary server.
5. Start the secondary server.
Alternatively, if it's necessary to shut down both systems, you can disable the
"Automatic switch over" feature, and then it doesn't matter in what sequence the
systems shut down and boot up. Be sure to enable the automatic switchover feature on
the standby system after both servers have restarted.

Updating the Address of the Softswitch Server

If you must change the address of a Softswitch server, you must configure the new
address on the VM server and the Enterprise server.

Configure Only on Active System

If you want to configure the system, you must use MaxAdministrator to log onto the
active system. If you log on to the inactive system, the following message pops up. Only
Redundancy and Board Configuration can be configured on the inactive system.
Figure 20-9. Message from inactive system

Redundancy Limitations

The redundancy feature has the following limitations:
• The Lync client will have a new workgroup login time every time the system switches
over.
• Diagnostic trace settings are not synchronized between the primary and secondary
servers.
• If the board configuration for the default gateway is changed, or the license for the
SIP-Trunk is changed, you must reboot both the primary and secondary systems to
make the change take effect. The correct order for reboot is:
a. Shut down the inactive server.
b. Shut down the active server, then restart it.
c. Restart the other server.
• If the active system needs to be shut down for maintenance, control must be
manually switched from the active server to the standby server first.
General Maintenance
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