Overview - Altigen AltiWare OE/ACC Version 5.0A Administration Manual

Overview

AltiServ is a multi-application computer telephony platform that
™
combines AltiGen's Quantum
AltiWare software in a standard personal computer platform. AltiServ
™
uses Windows 2000
advanced features and functionality, including the following:
• PBX
• Voice Mail
• Auto Attendant
• Email Server
• Call Detail Reports (CDR)
• Internet Integration
• TAPI (Telephony API) Service Provider
• Voice over IP
• Digital T1/PRI/E1 Integration
• Tie Trunks with Caller ID
• Out Call Routing
• Web Call Center (web-based calling)
• Data Directed Routing
• IP Extensions
The AltiServ computer telephony platform is built by installing one or
more AltiGen boards into full-size ISA/PCI slots of a Windows 2000/
Windows 2003 Server and then installing the associated AltiWare
software. AltiGen Triton boards may also be added and must be installed
into PCI slots. See "System Limitations" on page 2-10 for details on the
number of boards you can install on one system.
AltiWare OE System Installation & Administration Manual
™ and Triton
™ or Windows 2003
C
H A P T E R
™ telephony boards with
™ operating system to provide
1
1-1