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Registration
Registration Methods
There are two ways a system can be registered. These are based on the
ability of the AltiServ system being installed and registered to have Internet
access.
Manual Online Registration
If there is no access to the Internet from the server being installed, the
Installer must go to a PC with Internet access and manually register the
software. A registration tool allows the Installer to manually enter three
pieces of information as part of the registration process:
1. Dealer Installation ID
2. Customer information
3. System key and associated license keys
The registration tool will validate the information and assign the license
keys to the system key as a part of this online registration process.
Completion of the final step of this process generates an activation file that
will be used to populate the actual system with valid registration
information.
WARNING! Once a license key is associated with a system key, it
cannot be reassigned to another system.
Remember that some licenses for OE 5.0A are specific for that release. For
upgrades, some 4.6 licenses must be converted to 5.0A in order to work
with AltiWare.
For step-by-step instructions on the manual online registration process,
refer to page 3-34.
AltiServ Online Registration
The second method for registering AltiWare OE, Seat licenses and optional
software features can be accomplished during installation of the system. To
accomplish this, an online connection is needed to the AltiServ system at
the time of registration. This online registration tool automatically
populates the license keys and system keys in the proper fields of installed
software on the AltiServ Office systems. This tool also requires the
Installer to register the three pieces of information tracked on all system:
1. Dealer Installation ID
2. Customer information
3-8 AltiWare OE System Installation & Administration Manual
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Troubleshooting
