Altigen AltiWare OE/ACC Version 5.0A Administration Manual page 128

Software Installation Troubleshooting
Error Message
Unable to add AltiServ path to the
system.
Failed to upgrade AltiWare databases.
3-48 AltiWare OE System Installation & Administration Manual
Solution
Manually append c:\AltiServ\exe (if AltiServ is
installed on c: drive) to your system
environment path (through Control
Panel>System >Environment>path) after
finishing AltiServ's installation but before
restarting your system
The previous database may be corrupted.
Restore the last, known working database and
try again. If error persists, contact your
Authorized AltiGen Dealer.