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Hop Off Calls over T1/PRI Tie Trunks - multiple AltiServ systems
at the same or remote locations can be linked through a T1/PRI
network. Also, this feature provides toll savings on long distance calls
by allowing users to dial a remote AltiServ system via a T1/PRI trunk
and then the destination phone number through PSTN.
•
Individual and System Call Pick Up - allows users to answer a
ringing telephone from another station.
•
Intercom Call - by pressing #93 on any phone connected to an
AltiWare system, users can make an intercom call to an AltiTouch or
Alti-IP phone (see note below). If the phone is in idle state, the phone
speaker will be turned on, and the voice path is connected. If the target
phone is busy, the caller will hear a busy signal. This feature can be
enabled or disabled per extension by the administrator.
Note: AltiTouch phones must be configured on a Triton Analog
Extension board to accept an intercom call.
•
IP Extensions - the IP extension feature allows an H.323-compliant
terminal device to connect to AltiServ. With a few exceptions
(described in Chapter 11, Setting Up IP Extensions), IP extensions
have the same functionality as an analog station.
•
Line Park - allows for a set of 99 lines to be used as a park pool, where
trunk incoming calls can be parked automatically (by routing/call
handling treatment in AltiAdmin). Park Lines are organized into
groups, with up to 99 groups supported. Parked calls can be picked up
using #51.
•
Live Call Handling—allows an extension user to hear ringback tone
when the called party is in voice mail, paging, transfer, or conference
state. The call is shown as "ringing" in AltiConsole.
Alti-Mobile Extension—allows a regular CO connected
NEW
PSTN phone, such as a home phone or cell phone, to be used
to simulate a PBX office extension. The Alti-Mobile Extension
has most of the PBX system's call control and call center features.
•
Multiple Call Waiting with Personalized Greetings - a personal
queue that allows users to handle multiple incoming calls by letting
callers wait in queue until the user answers the call. This allows users
to transfer or park calls before answering the next call in queue. Users
may also record and use personalized Initial and Subsequent
greetings to be played for callers in queue.
AltiWare OE System Installation & Administration Manual
Overview
1-7
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Table of Contents
Troubleshooting
