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Forwarding Voice Mail
To forward a voice mail to an extension or a VM Group
1.
Right-click the voice mail in the Voice Mail view of the AltiAgent
main window, and select Forward. The VM Forward dialog box
opens:
2.
Select the check box next to the extension, workgroup, or voice mail
group to which you want to forward the message.
If you need to search for a person by extension or group name, or
extension or group number, type the first letters of the number/name
into the Search by Number or Name box. The matching extension/
group number or name displays in the list as you type.
Notes:
• Click on the column headings to sort the data.
• If the extension name is configured for an extension, it is used to
match the search string. If the extension name is not configured,
then the extension number is used to match the search string for this
extension.
3.
Optionally, you can leave an introductory message. Select the Record
Introductory Message check box and follow the steps below.
AltiAgent Manual
45
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