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Chapter 6
Viewing ACE Hardware and Software Configuration Information
Displaying Technical Support Information
Note
OL-11157-01
Table 6-12 Field Descriptions for the show icmp-statistics Command
Field
Unreachable
TTL Expired
Redirect
Address Mask
Param problem
Source Quench
Time Stamp
To display general information about the ACE when you report a problem, use the
show tech-support command in Exec mode. You can also use this command to
collect a large amount of information about your ACE and provide the output of
this command to technical support representatives when you report a problem.
The show tech-support command displays the output of several show commands
at once. The output from this command varies depending on your configuration.
You can choose to have detailed information for each command or even specify
the output for a particular interface or appliance. Each command output is
separated by the line and the command that precedes the output.
Explicitly set the terminal length command to 0 (zero) to disable autoscrolling and
enable manual scrolling. Use the show terminal command to view the configured
terminal size. After obtaining the output of this command, reset your terminal
length as required (see
Cisco 4700 Series Application Control Engine Appliance Administration Guide
Displaying Technical Support Information
Description
Number of ICMP unreachable packets transmitted or
received by the ACE
Number of ICMP TTL-expired messages transmitted
or received by the ACE
Number of ICMP redirect messages transmitted or
received by the ACE
Number of ICMP Address Mask Request messages
transmitted or received by the ACE
Number of ICMP Parameter Problem messages
transmitted or received by the ACE
Number of ICMP Source Quench messages
transmitted or received by the ACE
Number of ICMP Time Stamp (request) messages
transmitted or received by the ACE
Chapter 1, Setting Up the
ACE).
6-17
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