Siemens RM400 C Series Operating Manual page 118

8
Troubleshooting
Problem
Access LED does not
light up
Table 4: Problems with the quarter-inch cartridge tape drive
4 mm and 8 mm cartridge tape drives
Problem
Cannot read cartridge Defective cartridge
Cannot write to
cartridge
Access LED does not
light up
Table 5: Problems with the 4 mm and 8mm cartridge tape drives
CD-ROM drive
Problem
Cannot read CD-
ROM
Access LED does not
light up
Table 6: Problems with the CD-ROM drive
108
Possible cause
Device not addressed
correctly
Defective drive
Possible cause
Dirty read/write heads
Wrong type of cartridge
Incorrect data format
Wrong device driver
Cartridge write-protected Disable write protection
Dirty read/write heads
Wrong type of cartridge
Incorrect data format
Wrong device driver
Device not addressed
correctly
Defective drive
Possible cause
CD-ROM dirty
Accessing wrong drive
CD-ROM wrongly
positioned in drive
Device not addressed
correctly
Defective drive
RM400 C Models
Recommended solution
Use right device name
Inform SNI Service
Recommended solution
Try another cartridge
Clean heads
Use right type of cartridge
Select correct data format
Use proper device driver
Clean heads
Use right type of cartridge
Select correct data format
Use proper device driver
Use right device name
Inform SNI Service
Recommended solution
Clean CD-ROM
Access right drive
Position CD-ROM properly in
drive
Use right device name
Inform SNI Service
U24802-J-Z146-2-7600