Obtaining The License File And The Avaya Authentication File; Copying Files To The Laptop - Avaya S8500 Installing And Configuring

Chapter 1: Introduction

Obtaining the license file and the Avaya authentication file

Note:
To access the RFA application, you must complete the RFA online training and
Note:
receive access authorization.
Use Remote Feature Activation (RFA) to get the Communication Manager license and the
Avaya authentication files. RFA is a Web-based application, available to Avaya employees and
authorized Business Partners. WIth RFA, you can create and deploy license files for all
Communication Manager product platforms.
To generate a license file, you need the following information:
Your personal Single Sign-On (SSO) for the RFA Web site authentication login
●
SAP order number
●
Required customer information
●
For a new license, the serial number of one TN2312BP Internet Protocol Server Interface
●
(IPSI) or TN8412AP System Internet Protocol Interface (SIPI) circuit pack designated the
reference IP interface.
For an updated license, the RFA system ID (SID) for the existing media server, which is
●
necessary to locate the existing license
Internet access to the RFA Web page with Internet Explorer 5.0 or higher
●
For more information on generating the license file and the Avaya authentication file, see the
RFA Information page at http://rfa.avaya.com.
Before you arrive on site, you must download the license and the Avaya authentication file to
your Services laptop. You install these files as part of the installation.

Copying files to the laptop

In addition to the license and Avaya authentication files, you must copy other required files to
the services laptop. This includes the filled-out Electronic Preinstallation Worksheet (EPW); any
service packs; current firmware, including firmware for the BIOS, remote maintenance board,
and programmable circuit packs.
To get a filled-out EPW, go to the project manager or customer. To get a blank EPW, go to the
Avaya Installation Wizard Web site (http://support.avaya.com/avayaiw). Have the customer fill it
out.
To get the service pack, go to the Avaya Support Web site (http://avaya.com/support) and select
Software & Firmware Downloads to identify and copy the required service pack.
12
Installing and Configuring the Avaya S8500 Media Server June 2006