Avaya S8500 Installing And Configuring page 111

Troubleshooting for media server hardware configuration (continued)
Problem
Cannot access media
server remotely
LED display on IPSI
is flashing
Cannot access IPSI
for static addressing
No "V" on IPSI LED
"V" on IPSI LED is not
filled in
Get alarm when first
connect to IPSI
Installing and Configuring the Avaya S8500 Media Server
Troubleshooting configuring the media server hardware
Possible solution
Make sure that in the LAN security settings that "input to server"
●
is checked for SSH or telnet (Linux commands), https (Web
access), and def-sat (SAT commands access). Change the LAN
security settings on the Web interface with a direct connection to
the media server.
IPSI LED has not been programmed with switch and location
●
(DHCP)
IPSI LED has not had an IP address assigned to it (static IP
●
addressing)
Make sure you are plugged into the Services (top) port on the
●
IPSI.
Make sure the ARP cache is cleared on the laptop. In an
●
MS-DOS command window, type arp -d 192.11.13.6 and
press Enter.
IPSI is not connected to Ethernet switch or network. Connect
●
cable to bottom port on faceplate and to the Ethernet switch or
the customer's network.
Make sure port on Ethernet switch assigned to that IPSI is
●
enabled.
IPSI does not have an IP address assigned to it.
●
IPSI has not been administered.
●
IPSI does not have current firmware. Upgrade firmware.
●
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February 2006