Svcdocs; Svcproc; Sysbkpl - IBM iSeries Series Hardware Problem Analysis And Isolation

SVCDOCS

For use by authorized service providers.
See the Description/Action column in the System reference code list for the system reference code you
have.

SVCPROC

For use by authorized service providers.
The service processor is failing.
Perform the following:
1. Select function 20 on the system unit control panel. Characters 2 through 4 are the system model, and
characters 5 through 8 are the processor feature code.
2. Use Table 1. below to determine the service information.
Table 1. Service information for the failing component
System model
Model 270
Models 800 and 810
Model 820
Model 825
Models 830 and SB2 base
I/O tower (FC 9074)
Models 840 and SB3 base
I/O tower (FC 9079)
Models 870 and 890

SYSBKPL

For use by authorized service providers.
The failing component is the system unit backplane.
464
iSeries: iSeries Server 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Hardware Problem Analysis and
Isolation
Name of FRU to exchange FRU position
System unit backplane
System unit backplane
System unit backplane
System unit backplane
Tower card
Tower card
Tower card
MB1
MB1
MB1
CB1
CB1
CB1
CB1
Link to locations diagram
and failing component
service information (CCIN,
Part number, and remove
and replace procedure)
See Locations — Model
270
Use the Model 270
diagrams and tables by
processor feature code and
follow the "locations
diagram" link, or the "FRU
positions and Failing
Components" link for the
processor feature code.
See Locations - Models 800
and 810
See Locations - Model 820
See Locations - Models
825.
See Locations - Models
830, SB2 system unit with
FC 9074 Base I/O Tower.
See Locations - Models
840/SB3 System Unit with
Processor Tower and FC
9079 Base I/O Tower.
See Locations - Models 870
and 890 with an FC 9094
Base I/O Tower