Sdiop-Pip1 - IBM iSeries Series Hardware Problem Analysis And Isolation

SDIOP-PIP29
SDIOP-PIP30
SDIOP-PIP31
SDIOP-PIP32
SDIOP-PIP33
SDIOP-PIP34
SDIOP-PIP40
SDIOP-PIP41
Storage device I/O card FRU locations
SDIOP-PIP1: For use by authorized service providers.
Use this procedure to perform an IPL to dedicated service tool (DST) to determine if the same reference
code occurs. If a new reference code occurs, more analysis may be possible with the new reference code.
If the same reference code occurs, you are instructed to exchange the failing items.
1. If the system has logical partitions, perform this procedure from the logical partition that reported the
problem. To determine if the system has logical partitions, go to Determine if the system has logical
partitions, before continuing with this procedure.
2. Was the IPL performed from disk (Type A or Type B)?
v No: Continue with the next step.
v Yes: Go to step 5 (See page 188).
3. Perform the following:
a. Ensure that the IPL media is the correct version and level that are needed for the system model.
b. Ensure that the media is not physically damaged.
c. Choose from the following options to clean the IPL media:
v If it is cartridge type optical media (for example, DVD), do not attempt to clean the media.
v If it is non-cartridge type media (for example, CD-ROM), wipe the disc in a straight line from the
inner hub to the outer rim. Use a soft, lint-free cloth or lens tissue. Always handle the disc by
the edges to avoid finger prints.
v If it is tape, clean the recording head in the tape unit. Use the correct IBM Cleaning Cartridge
Kit.
4. Perform a Type D IPL in Manual mode.
Does a system reference code (SRC) appear on the control panel?
v Yes: Is the SRC the same one that sent you to this procedure?
– Yes: You cannot continue isolating the problem. Use the original SRC and exchange the failing
items, starting with the highest probable cause of failure (see the failing item list for this
reference code in the System reference code list. If the failing item list contains FI codes, see
"Failing items" on page 249 to help determine part numbers and location in the system.
This ends the procedure.
– No: A different SRC occurred. Use the new SRC to correct the problem (see "Starting point for
all problems" on page 2).
This ends the procedure.
v No: Go to step 8 (See page 188).
Analyze hardware problems
187