Sdiop-Pip31 - IBM iSeries Series Hardware Problem Analysis And Isolation

v If the I/O adapter is attached to an auxiliary cache I/O adapter, ensure that the SCSI cable on the
last port of the new replacement storage I/O adapter is connected to the auxiliary cache I/O adapter.
For a list of auxiliary cache I/O adapters, see the Type, model, and part number list.
This ends the procedure.
SDIOP-PIP31: For use by authorized service providers.
Cache data associated with the attached devices cannot be found.
You were sent to this procedure from URC 9010.
1. If the system has logical partitions, perform this procedure from the logical partition that reported the
problem. To determine if the system has logical partitions, go to Determine if the system has logical
partitions before continuing with this procedure.
2. Has the system been powered off for several days?
v No: Go to step 4 (See page 4)
v Yes: The cache battery pack may be depleted. Do NOT replace the I/O adapter or the cache battery
pack. Reclaim the cache storage. See Reclaim IOP cache storage. Continue with the next step.
Note: When an auxiliary cache I/O adapter connected to the storage I/O adapter logs a 9055 SRC
in the Product Activity Log, the reclaim does not result in lost sectors. Otherwise, the reclaim does
result in lost sectors, and the system operator may want to restore data from the most recent saved
tape after you complete the repair.
3. Does the IPL complete successfully?
v No: Contact your next level of support. This ends the procedure.
v Yes: This ends the procedure.
4. Remove the I/O adapter. Install the new replacement storage I/O adapter with the following parts
installed on it:
Note: Label all parts (both old and new) before moving them.
v The cache directory card from the original storage I/O adapter. See Type 2748, 2757, 2763, 2778,
2780, 2782, 5703 - Cache directory card.
v The removable cache card from the original storage I/O adapter (this applies to only some 2780 I/O
adapters). See Type 2748, 2757, 2763, 2778, 2780, 2782, 5703 - Cache directory card.
v If the I/O adapter is attached to an auxiliary cache I/O adapter, ensure that the SCSI cable on the
last port of the new replacement storage I/O adapter is connected to the auxiliary cache I/O adapter.
For a list of auxiliary cache I/O adapters, see Type, model, and part number list.
5. Has a new 9010 or 9050 SRC occurred in the Service Action Log?
v No: Go to step 8 (See page 8).
v Yes: Continue with the next step.
6. Was the new SRC 9050?
v No: Continue with the next step.
v Yes: Contact your next level of support. This ends the procedure.
7. The new SRC was 9010. Reclaim the cache storage. See Reclaim IOP cache storage..
Note: When an auxiliary cache I/O adapter that is connected to the storage I/O adapter logs a 9055
SRC in the Product Activity Log, the reclaim does not result in lost sectors. Otherwise, the reclaim
does result in lost sectors, and the system operator might want to restore data from the most recent
saved tape after you complete the repair.
8. Remove the I/O adapter. Install the new replacement storage I/O adapter that has the following parts
installed on it:
v The cache directory card from the new storage I/O adapter. See Type 2748, 2757, 2763, 2778,
2780, 2782, 5703 - Cache directory card.
Analyze hardware problems
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