Lic-Pip3 - IBM iSeries Series Hardware Problem Analysis And Isolation

To IPL a failed IOP, the following command can be used: VRYCFG CFGOBJ(XXXX) CFGTYPE(*CTL)
STATUS(*RESET) or use DST/SST Hardware Service Manager.
If the IPL does not work:
v Check the Service Action Log for new SRC entries. See "Use the service action log" on page 7.
Use the new SRC and go to the System reference codes topic.
v If there are no new SRCs in the Service Action Log, go to "Bus-PIP1" on page 75.
This ends the procedure.
9. Has the system stopped but the DST console is still active: Did the SRC come from the Main Storage
Dump manager screen on the DST console?
v Yes: Continue with the next step.
v No: Go to step 15 (See page 118).
10. Complete a Problem Summary Form using the information in words 1-9 from the control panel, or
from the DST Main Storage Dump screen. See Reporting the Error in the iSeries
Functions information.
11. The system has already taken a partial main storage dump for this SRC and automatically re-IPLed to
DST. See Automatic Main Storage Dump in the iSeries
12. Copy the main storage dump to tape. See Working with Storage Dumps in the iSeries
Functions information.
13. When the dump is completed, the system will re-IPL automatically. Sign on to DST or SST. Obtain the
data in steps 3 (See page 117), 4 (See page 117), 5 (See page 117), and 6 (See page 117).
14. Provide the dumps to IBM
This ends the procedure.
15. Has the system stopped with an SRC at the control panel?
v Yes: Continue with the next step.
v No: Go to step 2 (See page 117).
16. Complete a Problem Summary Form using the information in words 1-9 from the control panel, or
from the DST Main storage dump screen. See Reporting the Error in the iSeries
Functions information.
17. Do NOT power off the system. Perform a manual IPL to DST, and start the Main storage dump
manager service function.
18. Copy the main storage dump to tape. See Working with Storage Dumps in the iSeries
Functions information.
19. Obtain the data in steps 3 (See page 117), 4 (See page 117), 5 (See page 117), and 6 (See page
117).
20. Re-IPL the system.
21. Has the system stopped with an SRC at the control panel?
v Yes: Use the new SRC and go to the System reference codes topic.
This ends the procedure.
v No: Provide the dumps to IBM
This ends the procedure.
LIC-PIP3: For use by authorized service providers.
Dedicated service tools (DST) found a permanent program error, or a hardware failure occurred. Read the
"Licensed Internal Code (LIC) PIPs" on page 116 before continuing with this procedure.
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iSeries: iSeries Server 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Hardware Problem Analysis and Isolation
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Service Support.
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Service Support.
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Service Functions
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