Lic-Pip13 - IBM iSeries Series Hardware Problem Analysis And Isolation

The system version and release must be upgraded to be the same as the system version and release in
which the IASP was created.
This ends the procedure.
0030: The mirrored IASP configuration source disk unit has a disk configuration status of unknown and is
missing from the disk configuration.
Go to step 1 (See page 134) for cause code 0002.
0032: A Licensed Internal Code program error occurred.
Ask your next level of support for assistance.
This ends the procedure.
0099: A Licensed Internal Code program error occurred.
Ask your next level of support for assistance.
This ends the procedure.
LIC-PIP13: For use by authorized service providers.
A disk unit seems to have stopped communicating with the system. The system has stopped normal
operation until the cause of the disk unit failure is found and corrected. Read the "Licensed Internal Code
(LIC) PIPs" on page 116 before continuing with this procedure.
If the disk unit that stopped communicating with the system has mirrored protection active, normal
operation of the system stops for 1 to 2 minutes. Then, the system suspends mirrored protection for that
disk unit and continues normal operation. See Recovery procedures for more information on systems with
mirrored protection.
Note: Do not power off the system using the white button or Function 08 when performing this
procedure. If this procedure or other PIPs referenced by this procedure direct you to IPL or Power Off the
system, perform a Main Store Dump or Function 03 IPL if additional dump information is not needed.
1. If the system has logical partitions, perform this procedure from the logical partition that reported the
problem. To determine if the system has logical partitions, go to Determine if the system has logical
partitions, before continuing with this procedure.
2. Was a Problem summary form completed for this problem?
v No: Continue with the next step.
v Yes: Use the Problem summary form information, and go to step 4 (See page 138).
3. Fill out a Problem summary form using the information from words 1 through 9 from the control panel.
It is important that all the words of the SRC be written on the Problem Summary Form.
4. Recovery from a device command time out may have caused the communications loss condition
(indicated by an SRC on the control panel). This communications loss condition has the following
symptoms:
v The A6xx SRC does not increment within 2 minutes.
v The system continues to run normally after it recovers from the communications loss condition and
the SRC is cleared from the control panel.
Does the communication loss condition have the above symptoms?
v Yes: Continue with the next step.
v No: Go to step 6 (See page 139).
5. Verify that all Licensed Internal Code PTFs have been applied to the system. Apply any Licensed
Internal Code PTFs that have not been applied to the system.
Does the intermittent condition continue?
138
iSeries: iSeries Server 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Hardware Problem Analysis and
Isolation