Sdiop-Pip18 - IBM iSeries Series Hardware Problem Analysis And Isolation

information).
Does this correct the problem?
– No: Ask your next level of support for assistance.
This ends the procedure.
– Yes: This ends the procedure.
v No: Perform the following:
a. Remove the device.
b. Perform an IPL to DST (see Performing an IPL to DST in the iSeries Service Functions
information).
Does this correct the problem?
– No: Ask your next level of support for assistance.
This ends the procedure.
– Yes: This ends the procedure.
SDIOP-PIP18: For use by authorized service providers.
Use this procedure to isolate problems that are associated with SCSI bus configuration errors and device
task initialization failures.
1. If the system has logical partitions, perform this procedure from the logical partition that reported the
problem. To determine if the system has logical partitions, go to Determine if the system has logical
partitions before continuing with this procedure.
2. Perform an IPL to DST (see Performing an IPL to DST in the iSeries Service Functions
information).
Does an SRC appear on the control panel?
v No: Does either the Disk Configuration Error Report, the Disk Configuration Attention Report, or the
Disk Configuration Warning Report display appear on the console?
– Yes: Continue with the next step.
– No: Go to step 4 (See page 197).
v Yes: Go to step 5 (See page 198).
3. Does one of the following messages appear in the list?
v Missing disk units in the configuration
v Missing mirror protection disk units in the configuration
v Device parity protected units in exposed mode.
– No: Continue with the next step.
– Yes: Select option 5, press F11, and then press Enter to display the details. Choose from the
following options:
- If all of the reference codes are 0000, go to "LIC-PIP11" on page 123 and use cause code
0002.
- If any of the reference codes are not 0000, go to step 5 (See page 198), and use the
reference code that is not 0000.
Note: Use the characters in the Type column to find the correct reference code table.
4. Look at the product activity log (see "Use the product activity log" on page 9 for details).
Is an SRC logged as a result of this IPL?
Analyze hardware problems
197