Fcintf; Fcioa; Fcport - IBM iSeries Series Hardware Problem Analysis And Isolation

Use the gateway device service guide to determine the parts to replace.

FCINTF

For use by authorized service providers.
An error has been detected on the Fibre Channel interface.
The failure may be anything between and including the Fibre Channel IOA and the storage device.
To continue diagnosis, use existing Fibre Channel service procedures or contact your next level of support.

FCIOA

For use by authorized service providers.
The Fiber Channel I/O Adapter is the failing item.
Replace the Fiber Channel I/O Adapter. Use the I/O Adapter location information in the Service Action Log
if it is available. If the location is not available, find the address of the I/O Adapter. See SRC Address
Formats. Use the address to find the location. See Locations and Addresses.

FCPORT

For use by authorized service providers.
The Fibre Channel IOA port may be the failing item.
Perform the following:
1. Is the SRC 2765/2766/2787/5704 3120 or has a 2765/2766/2787/5704 3120 SRC been logged within 5
minutes of the SRC that sent you to this symbolic FRU?
v Yes: Continue with the next step.
v No: The Fibre Channel IOA port has not failed. See the next FRU in the SRC table.
This ends the procedure.
2. Go to the Product Activity Log. Find the most recent 2765/2766/2787/5704 3120 SRC. Has a
2765/2766/2787/5704 3140 SRC occurred after the most recent 2765/2766/2787/5704 3120 SRC?
v Yes: Continue with the next step.
v No: Go to step 5 (See page 339).
3. The 2765/2766/2787/5704 3140 SRC indicates that the port is now active. Has a 2105 3002 SRC
occurred around the time the problem was first reported?
v Yes: Continue with the next step.
v No: No further service actions are required.
This ends the procedure.
4. A 2105 3002 has occurred, and the link has gone from not active (2765/2766/2787/5704 3120 SRC) to
active (2765/2766/2787/5704 3140). Choose from the following options:
v If the disk units that reported the 2105 3002 SRC are usable, then no further service actions are
required.
This ends the procedure.
v If the disk units that reported the 2105 3002 SRC are not usable, then go back to the 2105 3002
FRU list and work with a FRU other than FCPORT.
This ends the procedure.
5. Clean the Fibre Channel IOA wrap plug using the cleaning kit (see Type, model, and part number list
for part number) and following the Fiber Optic Cleaning Procedures - SY27-2604-04. If the wrap plug
has been lost, order and clean a new one (see Type, model, and part number list for part number).
Analyze hardware problems
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