Lic-Pip12 - IBM iSeries Series Hardware Problem Analysis And Isolation

There is not enough main storage capacity. For details about how much more capacity is required, see the
"Insufficient Main Storage Capacity" screen, which is displayed when the system is IPLed in manual
mode. Typically, this error occurs when you have moved memory between logical partitions, and one
partition no longer has a sufficient amount of main storage.
This ends the procedure.
0099: A Licensed Internal Code program error occurred. Ask your next level of support for assistance.
This ends the procedure.
LIC-PIP12: For use by authorized service providers.
Use this procedure to isolate an Independent Auxiliary Storage Pool (IASP) vary on failure. Message
CPDB8E0 occurred if the user attempted to vary on the IASP. Read the "Licensed Internal Code (LIC)
PIPs" on page 116 before continuing with this procedure.
How to find the cause code:
1. If the system has logical partitions, perform this procedure from the logical partition that reported the
problem. To determine if the system has logical partitions, go to Determine if the system has logical
partitions, before continuing with this procedure.
2. Were you given a cause code by another procedure?
v No: Continue with the next step.
v Yes: Use the cause code given by the other procedure. Then, go to step 4 (See page 134) of this
procedure.
3. Look at the characters in word 3. You can obtain these characters by doing the following:
a. On the command line, enter STRSST (the Start System Service Tools) command. If you cannot get
to SST, use function 21 to get to DST. See Dedicated Service Tools (DST) in the iSeries Service
Functions . Do not IPL the system to get to DST.
b. On the Start Service Tools Sign On display, type in a User ID with QSRV authority and Password.
c. Select Start a Service Tool —> Hardware Service Manager —> Work with service action log.
d. On the Select Timeframe display, change the From: Date and Time to a date and time prior to
when the user attempted to vary on the IASP.
e. Search for a B6005094 system reference code that occurred at the time the user attempted to vary
on the IASP. Display the failing item information for this entry.
f. Select the function key for Additional details.
g. The 4 leftmost characters of word 3 is the cause code to be used in this procedure.
4. Find the cause code below.
0002: Disk units are missing from the IASP disk configuration.
1. Have you installed a new disk enclosure in a disk unit and not restored the data to the disk unit?
v No: Continue with the next step.
v Yes: Ignore SRC A600 5094.
Continue with the disk unit exchange recovery procedure. See "Disk Service Support" in Recovery
procedures.
This ends the procedure.
2. Use words 1-9 from the information in the Service Action Log to determine the disk unit that is missing
from the configuration:
v Word 4 contains the IOP direct select address.
v Word 5 contains the unit address.
v Word 6 contains the disk unit type, level and model number.
v Word 7 contains the disk unit serial number.
134
iSeries: iSeries Server 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Hardware Problem Analysis and
Isolation