Checking Hardware After An Upgrade Failure - Arris Ruckus ICX 7850 Series Configuration Manual

ICX Stack Troubleshooting

Checking hardware after an upgrade failure

Checking hardware after an upgrade failure

You can perform a few basic checks if you suspect a hardware failure.
When the system resets as the result of an upgrade failure, you may see output similar to the following example.
###### LOGS ####################
Sent SIGTERM to all processes
Sent SIGKILL to all processes
Requesting system reboot
Restarting system.
Ruckus Bootloader: 10.1.05b008T215 (Jul 08 2015 - 07:49:47)
Validate Shmoo parameters stored in flash ..... OK
Restoring Shmoo parameters from flash .....
Running simple memory test ..... OK
ICX7450-48 Fiber (Non-POE), A1
SYS CPLD VER: 0xe, Released Ver: 0
CPLD1 VER: 0xf, Released Ver: 0
CPLD2 VER: 0xf, Released Ver: 0
Enter 'b' to stop at boot monitor:
1. To stop the reset and open the boot prompt, enter b.
2. At the boot prompt, enter the hwinfo command to display basic hardware information as shown in the following
example.
ICX7450-Boot> hwinfo
SKU
System CPLD Version
CPLD1 Version
CPLD2 Version
CPLD Chip Select
Bank Select
Watchdog PCA9561 Enabled
Watchdog Enabled
Booted from
Uboot partition 1 Failure Record
Uboot partition 2 Failure Record
Reset Cause
Write Protect NOR Enabled
Write Protect RCW Enabled
Write Protect PCA9561 Enabled
3. To verify installed image files, enter the show_image command at the boot prompt as shown in the following example.
ICX7450-Boot> show_image
===========================
Primary : SPS08030b(28590276)
Secondary: SPR08030b(31547588)
242
0
: 48 Fiber (Non-POE), A1
: 0xe
: 0xf
: 0xf
: 1
: 0
: 0
: 0x30
: 1
: 0
: 0
: WARM_RESET (CPU_RESET_REQ)
: 0
: 0
: 0
Ruckus FastIron Stacking Configuration Guide, 08.0.90
Part Number: 53-1005572-01