Account Selection; Receiving A Call - Avaya 1120E User Manual

Multiuser
These spontaneous notifications do not indicate which account is affected by the event. In such
cases, the affected account is indicated by the message itself.
It is possible for the same event to occur for multiple accounts at the same time. In this case, they
are displayed one after the other.
Related links
Multiuser on page 180

Account selection

There are a number of scenarios where you are prompted to select an account (for example, logout,
per-account settings, programming keys). These scenarios fall into two categories:
1. Prompts where exactly one account must be selected
2. Prompts where an "all" or "none" option is available
In the first case, if you have logged in only one account, then the prompt is not displayed. The single
account is selected automatically, and the next screen is immediately displayed. Otherwise, the
primary account is always at the top of the list, and is highlighted when the prompt is first displayed.
In all cases, pressing the line key of an account highlights the corresponding item in the account list.
If no selection is made in a certain amount of time, then the operation is cancelled.
Related links
Multiuser on page 180

Receiving a call

When you receive an incoming call, the displayed information shows which account the call is
intended to reach. The line key of the corresponding account displays an incoming call icon. The
call can be answered by:
• pressing the Answer context-sensitive soft key
• taking the handset off hook
• pressing the headset or handsfree key
• pressing the appropriate line key of the account
Note:
You cannot use a different account to answer the call.
If the IP Deskphone receives multiple calls at the same time, a list (sorted by the most recent
incoming call first) of all active and incoming calls appears. After you select a specific call in the list,
you can either answer the call or process the call.
May 2016 Avaya 1120E IP Deskphone with SIP Software on Avaya Aura
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User Guide 194