Call Waiting; Placing A Call On Hold - Avaya 1120E User Manual

Active calls and call features

Call Waiting

When you are on an active call and you receive an incoming call, you are notified of the incoming
call by a message on the telephone display screen and a notifying beep. Answering the new call
places the active call on hold. You can also redirect the new call, transfer the new call, or ignore the
new call.
Related links
Active calls and call features

Placing a call on Hold

Use the Hold feature when you are talking to one contact and want to perform another action, such
as answer a new incoming call, transfer a call, or initiate a new call. You can have a number of calls
on hold at the same time.
To place a call on hold:
1. Press the Hold fixed key.
The LCD on hold icon flashes beside the line on hold.
To retrieve a call on hold:
Press the Line feature key beside the flashing LCD indicator.
OR
Press the Hold fixed key.
To release a call on hold:
Important:
You must retrieve a call from hold before you can end it.
1. Retrieve the call on hold:
• Press the Line feature key beside the flashing LCD indicator.
OR
• Press the Hold fixed key.
2. Press the Goodbye fixed key.
Related links
Active calls and call features
Multiple calls On Hold
May 2016
on page 111
on page 111
on page 115
Avaya 1120E IP Deskphone with SIP Software on Avaya Aura
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User Guide 114