Chapter 11: Instant Messaging; Configuring Instant Messaging; Instant Message Automatic Pop-Ups - Avaya 1120E User Manual

Chapter 11: Instant Messaging

You can use your IP Deskphone to send and receive an Instant Message (IM). You can access and
respond to an IM while on a call. The blue LED (Feature Status Indicator) at the top left of the IP
Deskphone lights accompanied by a beep when a new IM arrives.
Related links

Configuring Instant Messaging

Composing an Instant Message
Instant Message Inbox/Outbox
Viewing the content of an Instant Message
Configuring Instant Messaging
You can configure your IP Deskphone settings to manage an incoming IM.
• Enable or disable the automatic pop-up of a new IM.
• Enable or disable an audible alert on a new IM.
Related links
Instant Messaging on page 105

Instant Message automatic pop-ups

Configuring IM audible alert
Instant Message automatic pop-ups
You can configure the IP Deskphone to automatically display an incoming new Instant Message (IM)
as a pop-up. The IM pops up when the IP Deskphone is idle or while on a call. You can disable the
IM pop-up feature.
Note:
An IM pop-up does not occur if you are navigating the IM screens or navigating the menu
structure in general. When this exception occurs, the IM goes directly to the IM Inbox.
When an IM pop-up appears you can do the following:
• Press the View soft key to view the complete details of the IM.
May 2016
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Avaya 1120E IP Deskphone with SIP Software on Avaya Aura
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User Guide 105