Do Not Disturb; Presence - Avaya 1120E User Manual

Call Forwarding on page 192

Do Not Disturb

Selecting the Do Not Disturb command from the Services menu prompts you to specify which
account should be placed in DND mode. The option all allows you to place all accounts in DND
mode. Selecting an option requests you to confirm the operation before proceeding. The option all is
highlighted by default.
Activating DND for a specific account automatically causes calls to that account to be rejected with a
busy indication; however, calls to other accounts can be received. When DND mode is active for an
account, the line key of the particular account periodically displays a DND indicator on its label.
The following scenarios apply to DND:
• If you select a single account and the account is already in DND mode, then you are asked if
you want to disable DND rather than asked if you want to enable DND.
• If you select a single account and the account has Call Forwarding active, then an error
message appears indicating that DND cannot be activated.
• If you select the option all and if at least one account is not in DND mode, then the DND mode
is activated for all accounts. If any account is in Call Forward mode, Call Forward is disabled.
• If you select the option all when all accounts are in DND mode, DND mode is deactivated for
all accounts.
When using a programmed DND feature key, the account that is impacted by the DND feature key
is determined when the feature key is configured. When the DND feature key is pressed, the DND
feature behavior is the same as previously described, except no confirmation prompt is displayed.
The operation is performed immediately, and a message indicating what was done is displayed.
DND mode for each account is persistent. If you restart the IP Deskphone, or log out and log in, the
account maintains the original state.
Related links
User status on page 190

Presence

Users have two ways to change their presence state:
• The first way allows the user to select the desired state from a list of predefined states or to
create a new state (only in model v6) by pressing the Presence soft key.
• The second way is based on using programmable feature keys. The user can configure line
keys that are used to quickly switch into the desired presence state. These keys can be
configured for certain user account or for all accounts at once that are registered on the phone.
Selecting the Presence soft key prompts you to specify which presence state of the user account
should be modified. The option "All" lets you configure all registered user accounts to the same
May 2016 Avaya 1120E IP Deskphone with SIP Software on Avaya Aura
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User status
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User Guide 191