Call Origination Busy - Avaya 1120E User Manual

Advanced features
Call state
While on an active call/music on hold
While a call is on hold (remote or local)
An incoming call is ringing
An outgoing call is ringing
Related links
Multi-Level Precedence and Preemption

Call Origination Busy

When Call Origination Busy is enabled, incoming calls are prevented from disturbing you when you
are in the process of making an outbound call.
When your IP Deskphone is on-hook or off-hook and you enter the first digit or character, then any
call that comes in during the entry sequence is not presented to you.
Incoming calls are shown when you cancel the outbound call by pressing Goodbye, or when you
place the receiver on-hook and the IP Deskphone goes back to the idle state.
If you place an outbound call, and that outbound call rings or receives a busy signal, any incoming
call that was not presented is then presented.
Note:
The outgoing call cannot be preempted by any call until the outgoing call rings or receives a
busy signal.
The following sections describe Call Origination Busy behavior in various scenarios.
May 2016
on page 166
Avaya 1120E IP Deskphone with SIP Software on Avaya Aura
Comments on this document? infodev@avaya.com
Preemption behavior
1. Preemption tone is played through the handsfree
speaker.
2. The active call is removed.
3. The preemption acknowledgment screen is displayed.
4. When the preemption call is acknowledged by pressing
OK or after 5 minutes, the preemption tone is ended and
the new preemption precedence call is displayed.
1. Preemption tone is played through the handsfree
speaker.
2. The new preemption precedence call screen is
displayed.
3. When preemption is acknowledged (or after 3 seconds),
the preemption tone stops.
The incoming call is removed.
1. The preemption tone plays continuously in the
Handsfree speaker for few seconds.
2. The preemption acknowledgment screen is displayed.
3. When the preemption is acknowledged or after three
seconds elapse, the preemption tone stops.
®
User Guide 174