Call Forwarding - Avaya 1120E User Manual

Multiuser
presence in one operation. If you select a single account, then the current state of the account is
displayed and you are prompted whether it should be changed. You are then prompted to enter the
new presence state. The new presence state is applied after it is confirmed.
If the "All" option is selected, no current state is displayed, and you are immediately prompted to
select the new state. The new state is then applied to all registered accounts. Line keys can be
configured to change the presence state of a single user account or of all registered user accounts.
This is specified at the configuration stage. When a line key configured for a single account is
pressed, the phone can act in two different ways depending on the current state of the user:
• If the account is already in the desired state, the account is configured to the "Connected" (v6)
or "Available" (v7) presence state.
• If the account is not in the desired state yet, the account is configured to the programmed
presence state defined by the pressed line key.
When the line key configured for all registered accounts is pressed, all accounts are set to this
presence state.
As with Call Forwarding keys, this allows Presence keys to be used as toggles for a single account.
However, in model v6 there are several states which are published automatically when
corresponding event occurs. For example, the state "On the Phone" is published in case the user
makes a call and their current phone state is "Connected". The state "On hook" is published when
call is finished and only if phone state is "Connected".
All states are applied by sending a message to the SIP proxy, which can choose not to accept the
change. As a result, it is possible for a "Set All" presence operation to not result in all accounts being
configured to the programmed presence. In such a case, pressing the key again would again
attempt to apply the programmed presence. Therefore it is more effective to program a separate
Presence key to configure all accounts to the Connected state. Events that update presence states
automatically occur on a per-account basis. For example, the "On The Phone" state is applied to
any account for which at least one call is active.
Account presence is not retained after logging out or rebooting.
Related links
User status on page 190

Call Forwarding

Selecting the Call Forward command from the Services menu prompts you to specify which
account must be placed in Call Forward mode. The following is an example of the Call Forward
menu:
1. All accounts
2. Disable for all accounts
3. mary@abc.com
4. bob@abc.com
5. alex@abc.com
May 2016 Avaya 1120E IP Deskphone with SIP Software on Avaya Aura
Comments on this document? infodev@avaya.com
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User Guide 192