Using Park Call - Avaya 1120E User Manual

Note:
The Transfer to Voice Mail feature is available only when configured by your system
administrator.
Related links
Active calls and call features

Using Park Call

You can use the Park Call feature to temporarily park a call to the call server or to a specific user.
You or another user can retrieve the parked call from another phone. Using Park Call does not tie
up a line, since it is held on the call server.
To park a call to the server during a call:
1. Press the NewCal soft key.
2. Dial the FNE of Call Park and press the Send soft key.
Note:
The FNE number is provided by your system administrator.
To retrieve a parked call to the same phone:
1. Dial the FNE of Call Retrieve and press the Send soft key.
2. Press the # key.
To retrieve a parked call to a different phone:
1. Dial the FNE of Call Retrieve and press the Send soft key.
2. Enter the extension number the call is parked on.
Call Park and Speed Dial keys
You can program speed dial keys for Call Park and Call Retrieve.
Use Prefs > Feature Options > Feature Keys > Speed Dial to program Call Park and Call
Retrieve buttons with the appropriate FNE codes.
To park a call using Speed Dial
1. While on the call, press the Trnsfr soft key.
2. Press the Call Park speed dial button.
3. Press the No when prompted with Consult with Party?.
The call is parked and your IP Deskphone phone returns to idle.
To retrieve a parked call using Speed Dial
1. Press the Call Retrieve speed dial button.
2. Press # if retrieving the call on the same phone the call was parked from. Otherwise, enter
the extension number on which the call is parked .
May 2016
on page 111
Avaya 1120E IP Deskphone with SIP Software on Avaya Aura
Comments on this document? infodev@avaya.com
Using Park Call
®
User Guide 121