Avaya 1120E User Manual page 120

Active calls and call features
4. Choose one of the following:
• Press the Transfr soft key to connect the calling party.
• To erase the address you enter, press the Clear soft key.
• To return to the previous screen, press the Back soft key.
If you pressed the Transfr soft key, the IP Deskphone prompts you with the following
question:
Consult with party?
5. • Press the Yes soft key to consult with the contact to which you are transferring the call
before completing the transfer.
OR
• Press the No soft key to transfer the call without consulting the contact to whom you want
to transfer the call.
A Transferring... message is displayed.
Press the Exit soft key to close the Transferring... dialog.
Your IP Deskphone then displays any local calls, including the transferred call, until
Transfer successful or Transfer failed is displayed, depending on the transfer
results.
OR
• Press the Back soft key to return to the previous screen.
To transfer an active call to Voice Mail:
1. Press the Trnsfer soft key while on a call to access the Transfer menu.
2. Press the abc/123 soft key to toggle between numeric and alphabetic input and enter the
Voice Mail ID, extension, or external number by using the dialpad.
3. Press the Trnsfer soft key again.
4. When Consult with party? is prompted, choose one of the following:
• Press the To VM soft key to connect the calling party to Voice Mail.
• To return to the previous screen, press the Back soft key.
Note:
• The Transfer to Voice Mail feature is not available for all call servers. Contact your system
administrator or service provider to determine if this feature is available to you.
• The Transfer to Voice Mail feature during a conference call is dependent on the call server
and is not allowed. If the Secure Digits feature is enabled, and you connect to Voice Mail
during an active call, the screen displays only the last pressed key , and the remaining
digits appear as '*'.
You can press Hide or Unhide to hide or display the pressed keys.
May 2016 Avaya 1120E IP Deskphone with SIP Software on Avaya Aura
Comments on this document? infodev@avaya.com
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User Guide 120