Transferring A Call - Avaya 1120E User Manual

Note:
Your system administrator must enable ad hoc conferencing before you connect to the Call
Server.
To create an ad hoc conference with a third party
1. Place the active call on hold.
2. Press the NewCall soft key or press the Conf soft key.
3. Dial the Conference on Answer FNE provided to you by your system administrator.
Communication Manager confirmation tone is heard.
4. Enter the telephone number of the contact to conference.
A confirmation tone is heard.
5. When the call is answered, press the line key for the call on hold.
The conference is established.
Note:
Ad-hoc conference calls are only available to the primary account.
Related links
Active calls and call features

Transferring a call

Note:
• When more than one call is on hold, the call you want to transfer must be the active call.
• The IP Deskphone does not automatically place the call you want to transfer on hold. To
prevent the caller from hearing the transfer process, place the caller on hold and then
complete the transfer process.
To transfer a call to another telephone:
1. Press the Trnsfer soft key while on an active call to access the Trnsfer menu.
2. Press the abc/123 soft key to toggle between numeric and alphabetic input.
3. Enter the phone number or SIP address to which you are transferring the call.
OR
Select a contact from the Address Book, Call Inbox, or Call Outbox by pressing the
corresponding fixed key.
OR
Highlight a contact from the list and then press the Select soft key.
May 2016
on page 111
Avaya 1120E IP Deskphone with SIP Software on Avaya Aura
Comments on this document? infodev@avaya.com
Transferring a call
®
User Guide 119