Avaya one-X 9621G Manuals

Avaya one-X 9621G User Manual (170 pages)

960 Series IP Ofice 9.0

Brand: Avaya | Category: IP Phone | Size: 2.14 MB

Table of Contents
5
1 Introduction

9
- Important Safety Information
  11
- 9608 Telephone
  12
- 9611 Telephone
  13
- 9620 Telephone
  14
- 9621 Telephone
  15
- 9630 Telephone
  16
- 9640 Telephone
  17
- 9641 Telephone
  18
- 9650 Telephone
  19
- Button Modules
  20
- Phone Keys
  21
- Status Letters
  22
- Touch Screen Operation
  22
- The Phone Stand
  22
2 Making Calls

25
- En-Bloc Dialing
  26
- Call Soft Key Options
  27
- Calling from the Contacts List
  28
- Calling from the Call Log/History
  28
- Redialling a Previous Number
  29
- Making a
  29
- Withholding Your Number
  29
- Adjusting the Call Volume
  30
- Muting a Call
  30
- Ending Calls
  30
3 Answering Calls

31
- 3. Answering Calls
  32
- Diverting a Call to Voicemail
  33
- Ignoring an Incoming Call
  33
- Answering a
  33
- Using Call Pickup
  34
4 Redialling

35
- Open Call Log Mode
  36
- Last Dialed Mode
  36
- Selecting Your Redial Mode
  36
5 Holding and Parking Calls

37
- 5. Holding and Parking Calls
  38
- Holding Calls
  39
  - Holding a Call
    39
  - Taking a Call off Hold
    39
  - Switching between Calls
    40
  - Transferring a Held Call
    40
- Parking Calls
  41
  - Parking Calls Using the Menu
    41
  - Unparking Calls (Status Menu)
    41
  - Park & Page
    42
6 Transferring Calls

45
7 Account Codes

49
- 9600 Series User Guide IP Office
  50
- Forced Account Code Entry
  50
- Manual Account Code Entry
  50
- Conference Calls
  
  51
  - Adding a Call to a Conference
    52
  - Starting a Conference
    52
  - Viewing Conference Details
    52
  - Dropping/Muting Parties
    53
  - Holding a Conference Call
    53
  - Context Sensitive Conferencing
    54
9 Headset/Handsfree Operation

55
- Headset Operation
  56
  - Headset Volume
    57
  - Default Handsfree Audio Path
    57
  - Automatic Gain Control
    57
  - Headset Alert Sounds
    58
- Handsfree Speaker Operation
  59
  - Speaker Volume
    60
  - Default Handsfree Audio Path
    60
  - Automatic Gain Control
    60

Avaya one-X 9621G Installing And Administering (268 pages)

IP Deskphones

Brand: Avaya | Category: Telephone | Size: 1.73 MB

Table of Contents
6
Chapter 1: Introduction

11
- Purpose
  11
- Change History
  11
Chapter 2: 9600 Series IP Deskphones Overview

12
Chapter 3: Initial Setup and Connectivity

15
- Hardware and Software Prerequisites
  15
  - Hardware Prerequisites
    15
  - Software Prerequisites
    15
- Installation Checklist
  16
- Administration Methods
  16
  - Precedence of Administration Methods
    17
- Diagram: Phone Deployment Process
  18
- Diagram: IP Phone Setup
  19
- File Server Configuration
  19
- Configuration through LLDP
  20
  - LLDPDU Transmitted by the Phones
    20
  - TLV Impact on System Parameter Values
    22
- Configuration through DHCP
  24
  - DHCP Site Specific Option
    24
  - DHCP Options
    26
- Ipv4 and Ipv6
  30
- Multiple Device Access
  31
  - Multi Device Access Operation in Dual-Stack Mode
    31
  - Shared Control
    33
- Configuring the File Server
  33
- Contents of the Settings File
  33
- Software Distribution Package
  36
- Downloading and Saving the Software
  36
- Powering the Phone
  37
Chapter 4: Security Configurations

41
- Security Overview
  41
- Device Lock Management Parameters
  42
- User and Account Management Parameters
  43
- Access Control and Security
  44
- Certificate Management
  45
  - Trusted Certificates
    46
  - OCSP Trust Certificates
    46
  - Phone Identity Certificates
    47
- FIPS Mode
  49
Chapter 5: Phone Administration

51
- Introduction
  51
- About Local Administrative Procedures
  51
- Accessing the Administration Menu
  51
  - Accessing the Administration Menu During Phone Startup
    52
  - Accessing the Administration Menu after Phone Startup
    52
- The Avaya Menu Administration File
  52
- Administering the Phone by Using Local Procedures
  55
- Applications and Features Provisioning
  56
- Setting the Signaling Protocol Identifier
  57
- Configuring SIP Settings
  58
- Configuring Time Server Settings
  60
- Setting the Date and Time on SIP Deskphones
  60
- About DNS Addressing
  60
- Virtual LAN Overview
  61
  - VLAN Separation
    61
  - Configuring an External Switch Port
    63
  - Exceptions to the VLAN Forwarding Rules
    64
  - Special Considerations
    64
  - VLAN Parameters
    65
- IEEE 802.1X Overview
  68
- Setting the 802.1X Operational Mode
  70
- Setting Site-Specific Option Number
  71
- Setting the Group Identifier
  71
- GROUP Parameter for Customized User Groups
  72
- Using the VIEW Administrative Option
  72
- VIEW Field Description
  73
- Push Server
  74
- SNMP Activation
  74
- Registration and Authentication
  75
- IP Address and Settings Reuse
  
  75
- Administering Display Language Options
  
  81
  - Network Audio Quality
    83
  - Network Progress Tones Overview
    83
  - Administering Enhanced Local Dialing
    87
  - Setting the Dial Plan on SIP Deskphones
    89
  - Administering Emergency Numbers
    91
  - Administering Audio Equalization
    92
  - Setting the Handset Audio Equalization
    93
  - Enabling and Disabling Automatic Gain Control
    93
  - Administering Headset Profiles
    93
  - Calibrating the Touch Screen
    94
  - Using the Debug Mode
    95
  - Setting Interface Control
    95
  - Enabling and Disabling Event Logging
    97
  - Long-Term Acoustic Exposure Protection
    97
    
    Long-Term Acoustic Exposure Protection Parameter
    98
  - No Hold Conference
    98
  - History
    99
    
    Call Treatment in a Logged out State and Busy Call Appearances
    99
  - Customizing Ring Tones
    100
    
    Korean Ring Tones
    100
    
    Customized Ring Tones
    100
    
    Downloadable Ring Tones
    102
  - Administering Voice Mail
    103
  - Administering Presence
    104
    
    Presence Overview
    104
    
    Presence Profile
    105
  - Avaya Aura ® Call Center Elite Features
    105
  - Team Button Overview
    106
    
    Team Button Parameters
    107
    
    Team Button Override
    107
    
    Direct Transfer
    108
  - Enhanced Call Forward
    108
  - Advanced Call Conference
    108
  - Assured Services SIP
    109
  - Setting a Large Font Size for the Display
    110
  - Setting the Background Logo
    110
    
    Background Logo Specifications
    111
  - WML Browser Overview
    111
  - Microsoft Exchange Server Integration
    112
    
    Microsoft ™ Exchange Parameters
    113
  - Resetting System Values
    114
  - Clearing the Phone Settings
    115
  - Restarting the Phone
    116

Avaya one-X 9621G User Manual (164 pages)

IP Office 9.0

Brand: Avaya | Category: IP Phone | Size: 2.18 MB

Table of Contents
5
1 Introduction

9
- Important Safety Information
  11
- 9608 Telephone
  12
- IP Office 9.0 Issue 06E (03 February
  12
- 9611 Telephone
  13
- 9620 Telephone
  14
- 9621 Telephone
  15
- 9630 Telephone
  16
- 9640 Telephone
  17
- 9641 Telephone
  18
- 9650 Telephone
  19
- Button Modules
  20
- Phone Keys
  21
- Status Letters
  22
- Touch Screen Operation
  22
- The Phone Stand
  22
2 Making Calls

25
- En-Bloc Dialing
  26
- Call Soft Key Options
  27
- Calling from the Contacts List
  28
- Calling from the Call Log/History
  28
- Redialling a Previous Number
  29
- Making a
  29
- Withholding Your Number
  29
- Adjusting the Call Volume
  30
- Muting a Call
  30
- Ending Calls
  30
3 Answering Calls

31
- Answering Another Call
  32
- Diverting a Call to Voicemail
  33
- Ignoring an Incoming Call
  33
- Answering a
  33
- Using Call Pickup
  34
4 Redialling

35
- Open Call Log Mode
  36
- Last Dialed Mode
  36
- Selecting Your Redial Mode
  36
5 Holding and Parking Calls

37
- Holding Calls
  39
  - Holding a Call
    39
  - Taking a Call off Hold
    39
  - Switching between Calls
    40
  - Transferring a Held Call
    40
- Parking Calls
  41
  - Parking Calls Using the Menu
    41
  - Unparking Calls (Status Menu)
    41
6 Transferring Calls

43
7 Account Codes

47
- Series User Guide
  47
- Forced Account Code Entry
  48
- Manual Account Code Entry
  48
8 Conference Calls

49
- Starting a Conference
  50
- Adding a Call to a Conference
  50
- Viewing Conference Details
  51
- Dropping/Muting Parties
  51
- Holding a Conference Call
  51

Avaya one-X 9621G User Manual (148 pages)

IP Office Release 6.1

Brand: Avaya | Category: IP Phone | Size: 0.93 MB

Table of Contents
3
1 Introduction

7
- Important Safety Information
  9
- 9620 Telephone
  10
- IP Office Release 6.1 Issue 02C (28 October
  10
- 9630 Telephone
  11
- 9640 Telephone
  12
- 9650 Telephone
  13
- Status Letters
  14
- Button Modules
  15
- Phone Keys
  16
- The Phone Stand
  17
2 Making Calls

19
- En-Bloc Dialing
  20
- Call Soft Key Options
  21
  - Voicemail
    21
- Calling from the Contacts List
  22
- Calling from the Call Log/History
  22
- Redialling a Previous Number
  23
- Making a
  23
- Withholding Your Number
  23
- Adjust the Call Volume
  24
- Muting a Call
  24
- Ending Calls
  24
3 Answering Calls

25
- 3. Answering Calls
  26
- Divert a Call to Voicemail
  27
- Ignore an Incoming Call
  27
- Answering a
  27
- Call Pickup
  28
4 Redialling

29
- Redial (Last Dialed Mode)
  30
- Redial (Call Log Mode)
  30
- Selecting Your Redial Mode
  30
5 Holding and Parking Calls

31
- 5. Holding and Parking Calls
  32
- Holding Calls
  33
  - Holding a Call
    33
  - Taking a Call off Hold
    33
  - Switching between Calls
    33
  - Transfer a Held Call
    33
- Parking Calls
  34
  - Park Using the Menu
    34
  - Unpark (Status Menu)
    34
6 Transferring Calls

35
- Transfer to Voicemail
  36
- Transferring a Held Call
  36
7 Account Codes

37
- Forced Account Code Entry
  38
- Manual Account Code Entry
  38

Avaya one-X 9621G Administrator's Manual (186 pages)

Deskphone Release 6.0

Brand: Avaya | Category: IP Phone | Size: 1.54 MB

Table of Contents
3
Chapter 1: Introduction

9
- About this Guide
  
  9
- Change History
  
  10
- What's New in this Release
  
  10
- Document Organization
  
  12
- Other Documentation
  
  13
  - IETF Documents
    13
  - ITU Documents
    13
  - ISO/IEC, ANSI/IEEE Documents
    13
Chapter 2: Administration Overview and Requirements

15
- 9600 Series IP Deskphones
  
  15
- Parameter Data Precedence
  
  18
- The Administrative Process
  
  18
  - Administrative Checklist
    19
- Telephone Initialization Process
  
  20
  - Step 1: Access the Network
    21
  - Step 2: DHCP
    21
  - Step 3: VPN (Optional)
    21
  - Step 4: Download Files
    21
  - Step 5: Register with the Call Server
    21
- Error Conditions
  
  22
Chapter 3: Network Requirements

23
- Network Assessment
  
  23
- Hardware Requirements
  
  23
- Server Requirements
  
  24
  - DHCP Server
    24
  - HTTP/HTTPS Server
    24
  - Web and Push Servers (Optional)
    25
- Required Network Information
  
  25
- Other Network Considerations
  
  26
  - Snmp
    26
  - Ping and Traceroute
    27
  - IP Address and Settings Reuse
    27
  - Qos
    27
  - IEEE 802.1D and 802.1Q
    27
  - Network Audio Quality Display
    28
    
    Qtest for Audio Quality
    28
  - IP Address Lists and Station Number Portability
    29
  - TCP/UDP Port Utilization
    29
  - Security
    33
    
    Registration and Authentication
    34
  - Time-To-Service (TTS)
    35
Chapter 4: Communication Manager Administration

37

Avaya one-X 9621G Administrator's Manual (176 pages)

Brand: Avaya | Category: IP Phone | Size: 0.87 MB

Table of Contents
5
Chapter 1: About this Guide

11
- About this Guide
  
  11
- Major Differences between 9600 Series H.323 and SIP IP Deskphones
  
  12
- Change History
  
  14
- What's New in this Release
  
  14
Chapter 2: Administration Overview and Requirements

17
Chapter 3: Network Requirements

29
- Performing a Network Assessment
  
  29
- Hardware Requirements
  
  29
- Server Requirements
  
  30
  - DHCP Server
    30
  - HTTP/HTTPS Server
    31
  - Network Time Protocol (NTP) Server
    31
  - Presence Server
    31
    
    For Session Manager Environments
    31
    
    For SES Environments
    33
  - Push Server (Optional)
    33
  - Web Server
    33
- Required Network Information
  
  33
  - Required Network Information before Installation - Per DHCP Server
    34
- Other Network Considerations
  
  34
  - Enabling SNMP
    34
  - Registration and Authentication
    35
  - Ping and Traceroute
    35
  - IP Address and Settings Reuse
    36
  - Qos
    37
  - IEEE 802.1D and 802.1Q
    37
  - Displaying Network Audio Quality
    38
    
    Parameters in Real-Time
    38
  - SIP Station Number Portability
    38
  - Administering TCP/UDP Port Selection
    39
    
    Received Packets (Destination = SIP Deskphone)
    39
    
    Transmitted Packets (Source = SIP Deskphone)
    41
  - Security
    42
Chapter 4: Avaya Aura Communication Manager Administration

45

Avaya one-X 9621G Administration (188 pages)

Brand: Avaya | Category: IP Phone | Size: 0.73 MB

Table of Contents
5
Chapter 1: Introduction

11
- Purpose
  11
- Intended Audience
  11
- Document Changes Since Last Issue
  12
- Related Resources
  12
  - Documentation
    12
  - Administering Avaya
    12
- Support
  13
- Features Introduced in the 6.2 Release
  13
- Features Introduced in the 6.3 Release
  17
- What Is New in the 6.3.1 Release
  18
Chapter 2: Administration Overview and Requirements

19
Chapter 3: Network Requirements

27
- Performing a Network Assessment
  27
- Hardware Requirements
  27
- Server Requirements
  27
  - DHCP Server
    28
  - HTTP/HTTPS Server
    28
  - Network Time Protocol (NTP) Server
    28
  - Presence Services
    28
  - Push Server
    29
- Required Network Information
  29
  - Required Network Information before Installing a DHCP Server
    30
- Other Network Considerations
  30
  - Enabling SNMP
    30
  - Registration and Authentication
    31
  - Ping and Traceroute
    31
  - IP Address and Settings Reuse
    31
  - Qos
    32
  - IEEE 802.1D and 802.1Q
    33
  - Displaying Network Audio Quality
    33
  - SIP Station Number Portability
    34
  - Administering TCP/UDP Port Selection
    34
  - Security
    37
Chapter 4: Configuring Avaya Aura ® for Avaya Deskphone SIP

39

Avaya one-X 9621G Instruction Manual (113 pages)

IP Deskphones SIP

Brand: Avaya | Category: Telephone | Size: 1.5 MB

Avaya one-X 9621G Administering (143 pages)

9600 Series

Brand: Avaya | Category: IP Phone | Size: 1.52 MB

Table of Contents
5
Chapter 1: Introduction

9
- Purpose
  9
- Intended Audience
  9
- Related Resources
  9
  - Documentation
    9
- Support
  12
Chapter 2: 9600 Series IP Deskphones Overview

13
- 9600 Series IP Deskphones Overview
  13
  - 9600 Series IP Deskphones Models
    14
- New in this Release
  14
- Administrator Responsibilities
  15
  - Administrative Requirements
    15
- Administration Methods
  16
- Administration Checklist
  17
  - Administrative Checklist
    18
Chapter 3: Configuring Avaya Aura

20
Chapter 4: Configuration through the DHCP Options

27
- DHCP Overview
  27
- DHCP Options Configuration
  27
  - Codes for Option 43
    30
  - DHCP Lease Time
    30
  - Parameter Configuration through DHCPACK
    31
- DHCP Site-Specific Option
  32
Chapter 5: Configuration through the Settings File

34
- Settings File Overview
  34
- Configuring the Settings File
  34
- General Parameters
  34
- Deskphone Interface Settings Parameters
  54
  - Audio Settings
    55
  - Display Settings
    56
- Network Parameters
  58
  - General Network Parameters
    58
  - Ethernet Parameters
    60
  - Qos Parameters
    61
  - VLAN Parameters
    62
  - IEEE 802.1.X Parameters
    62
- Account and Password Parameters
  63
- Presence Parameters
  63
- Microsoft Exchange Parameters
  65
- WML Browser Parameters
  65

Avaya one-X 9621G Administrator's Manual (159 pages)

IP deskphone H.323

Brand: Avaya | Category: IP Phone | Size: 1.67 MB

Table of Contents
4
Chapter 1: Introduction

7
- Intended Audience
  7
- Related Resources
  7
  - Documentation
    7
  - Training
    8
- Support
  8
Chapter 2: Overview

9
Chapter 3: Administration Overview and Requirements

15
- Administrative Requirements
  15
- Parameter Data Precedence
  17
- Administrative Tasks
  18
- Administrative Checklist
  18
- Initialization Process Overview
  20
  - Connection to Network
    20
  - DHCP Processing
    20
  - File Downloads
    20
  - Registration with the Call Server
    21
  - Unnamed Registration
    21
- Aliasing IP Deskphones for Switch Compatibility
  22
- SLA Monitor Server
  24
- Error Conditions
  25
Chapter 4: Network Requirements

26
- Network Assesment
  26
- Hardware Requirements
  26
- Server Requirements
  27
- Required Network Information
  27
- Other Network Considerations
  28
  - Enabling SNMP
    28
  - Ping and Traceroute
    29
  - IP Address and Settings Reuse
    29
  - Qos
    29
  - IEEE 802.1D and 802.1Q
    30
  - Network Audio Quality
    30
  - IP Address List and Station Number Portability
    31
  - TCP/UDP Port Utilization
    31
  - Security
    36
  - Time-To-Service
    37
  - Registration and Authentication
    37
Chapter 5: Communication Manager Administration

39

Avaya one-X 9621G Using Manual (112 pages)

Brand: Avaya | Category: IP Phone | Size: 2.42 MB

Avaya one-X 9621G User Manual (98 pages)

Brand: Avaya | Category: IP Phone | Size: 1.69 MB

Table of Contents
4
Chapter 1: Introduction to 9621G and 9641G SIP Deskphones

8
- Physical Layout
  9
- About Connection Jacks
  11
- Scrolling and Navigation
  12
- Icons
  13
  - Home Screen Icons
    13
  - Contact and Call History Icons
    14
  - Feature-Related Icons
    15
  - Presence Icons
    16
  - Call-Related Icons
    17
- Adjustable Stand and Display Screen
  18
- Using the On-Screen Keyboard
  18
- Cleaning the Screen
  19
- Network Information
  20
Chapter 2: The Home Screen

21
- Settings
  21
- Browser
  36
  - Using the WML Browser
    36

Avaya one-X 9621G User Manual (110 pages)

9600 Series one-X Deskphone

Brand: Avaya | Category: IP Phone | Size: 1.77 MB

Table of Contents
5
Chapter 1: Introduction to 9621G and 9641G SIP Deskphones

9
- Overview
  9
- About Connection Jacks
  12
- Scrolling and Navigation
  13
- About Icons
  13
  - Home Screen Icons
    13
  - Contact and Call History Icons
    15
  - Feature-Related Icons
    16
  - Presence Icons
    16
  - Call-Related Icons
    17
- Adjustable Stand and Display Screen
  19
- Using the On-Screen Keyboard
  19
- Cleaning the Screen
  20
- Viewing Network Information
  21
Chapter 2: The Home Screen

23
- Options and Settings
  23
- Browser
  40
  - Using the WML Browser
    40
  - Making a Call Using a Click to Dial Link
    41
Chapter 3: Answering a Call

43
Chapter 4: Making a Call

45

Avaya one-X 9621G Administering (162 pages)

IP Deskphones H.323

Brand: Avaya | Category: Telephone | Size: 1.22 MB

Avaya one-X 9621G User Manual (80 pages)

one-X 9600 Series SIP Deskphone

Brand: Avaya | Category: IP Phone | Size: 2.25 MB

Table of Contents
5
Chapter 1: Introduction to the 9621G/9641G SIP Deskphone

9
- Overview
  9
- Scrolling and Navigation
  12
- About Icons
  12
  - Presence Icons
    13
  - Home Screen Icons
    13
  - Contact and Call History Icons
    15
  - Feature-Related Icons
    16
  - Call-Related Icons
    17
- Adjustable Stand and Display Screen
  18
- Using the On-Screen Keyboard
  19
- Cleaning the Screen
  20
- Viewing Network Information
  20
Chapter 2: The Home Screen

21
- Options and Settings
  21
Chapter 3: Answering a Call

35
Chapter 4: Making a Call

37
Chapter 5: Standard Call-Related Features

41
- Muting a Call
  41
- About Mute Alerting
  41
- Putting a Call on Hold
  42
- Transferring a Call
  43
- Using the Conference Feature
  43
- Forwarding Calls
  44
  - Send All Calls
    45
  - Forwarding Calls
    45
  - Turning off Call Forwarding
    45

Avaya one-X 9621G User Manual (88 pages)

one-X Deskphone H.323

Brand: Avaya | Category: IP Phone | Size: 1.87 MB

Table of Contents
5
Chapter 1: Introduction to 9621G and 9641G Deskphones

7
- Overview
  7
- Scrolling and Navigation
  10
- About Icons
  10
- Administrative Messages
  15
- Adjustable Stand and Display Screen
  15
- Using the On-Screen Keyboard
  16
- Cleaning the Screen
  17
- Viewing Network Information
  18
- Ringing on Wireless Headsets
  18
Chapter 2: The Home Screen

19
- Settings Menu
  20
- Browser
  35
Chapter 3: About Features

37
Chapter 4: Answering a Call

41
Chapter 5: Making a Call

43

Avaya one-X 9621G Installation Manual (99 pages)

IP Office Platform 11.0 H323 Telephone Installation

Brand: Avaya | Category: IP Phone | Size: 1.51 MB

Table of Contents
2
1 IP Office H.323 IP Phones

3
- What's New in this Release
  5
- Supported H.323 IP Phones
  6
- System Capacity
  7
- Phone Firmware
  8
- Simple Installation
  9
- Installation Requirements
  10
- Licenses
  11
- Network Assessment
  12
- Voice Compression Channels
  13
- Qos
  14
- Potential Voip Problems
  14
- User PC Connection
  15
- Power Supply Options
  16
- File Server Options
  17
- Phone File Requests
  19
  - File Auto-Generation
    20
  - Test the File Server
    20
- Additional Phone Settings
  21
  - 46Xxspecials.txt
    22
  - Nouser Source Numbers
    22
  - Config File Editing
    23
- Control Unit Memory Card
  23
- Registration Blacklisting
  23
- Blocking Default Passcodes
  24
2 Installation

25
- Licensing
  27
  - Reserving Licenses
    27
- System H.323 Support
  28
  - Enabling the H.323 Gatekeeper
    28
  - Setting the RTP Port Range
    29
  - Enabling RTCP Quality Monitoring
    30
  - Adjusting Diffserv Qos
    33
  - System Default Codecs
    34
- DHCP Settings
  35
  - System DHCP Support
    36
  - System Site Specific Option Numbers
    37
- File Server Settings
  38
- User and Extension Creation
  44
  - Default Extension Password
    44
  - Manually Creating Users
    44
  - Manually Creating Extensions
    45
  - Using Auto-Creation
    46
- Phone Connection
  47
- Static Address Installation
  48
- Phone Registration
  50
- Backup/Restore Settings
  51
  - Example File
    52
  - IIS Server Configuration
    53
    
    Apache Server Configuration
    53
- Listing Registered Phones
  54
- Screensaver
  55
- Other Installation Options
  56
  - Remote H.323 Extensions
    56
  - VPN Remote Phones
    58
  - VLAN and IP Phones
    60
  - Static Administration Options
    65
- Administrator Process Password
  67
  - Secondary Ethernet (Hub)/Ir Interface Enable/Disable
    68
- View Details
  69
- Self-Test Procedure
  71
- Resetting a Phone
  71
- Clearing a Phone
  72
- Site Specific Option Number
  72
  - Restart Scenarios
    73
- Boot File Needs Upgrading
  75
  - No Application File or Application File Needs Upgrading
    75
  - Correct Boot File and Application File Already Loaded
    76
    
    Alternate DHCP Server Setup
    77
- Alternate Options
  79
- Checking for DHCP Server Support
  80
- Creating a Scope
  80
- Adding a 242 Option
  81
- Activating the Scope
  82

Avaya one-X 9621G User Manual (82 pages)

one-X Deskphone H.323 9621G/9641G

Brand: Avaya | Category: IP Phone | Size: 2.95 MB

Table of Contents
5
Chapter 1: Introduction to the 9621G/9641G Deskphone

9
- Overview
  9
- Scrolling and Navigation
  11
- About Icons
  12
- Administrative Messages
  17
- Adjustable Stand and Display Screen
  17
- Using the On-Screen Keyboard
  18
- Cleaning the Screen
  19
- Viewing Network Information
  19
Chapter 2: The Home Screen

21
- Options and Settings
  21
- Browser
  32
Chapter 3: About Features

33
Chapter 4: Answering a Call

37
Chapter 5: Making a Call

39
Chapter 6: Standard Call-Related Features

43
- Muting a Call
  43
- Putting a Call on Hold
  43
- Transferring a Call
  44
- Conference Calls
  44
- Forwarding Calls
  46
  - Send All Calls
    46
  - Forwarding Calls
    47

Avaya one-X 9621G User Manual (73 pages)

H.323

Brand: Avaya | Category: IP Phone | Size: 1.64 MB

Table of Contents
6
Chapter 1: Introduction

8
- Introduction
  8
  - Purpose
    8
  - Intended Audience
    8
  - Related Resources
    8
  - Support
    10
Chapter 2: Setting up the Deskphone

11
- Setting up the Deskphone
  11
  - Introduction to 9621G/9641G/9641GS Deskphones
    11
    
    Physical Layout
    12
    
    Adjustable Stand and Display Screen
    14
    
    Ringing on Wireless Headsets
    14
Chapter 3: Navigating the Phone

18
- Navigating the Phone
  18
  - Scrolling and Navigation
    18
  - Icons
    18
  - The Home Screen
    22
  - Menu Options
    23
  - Using the On-Screen Keyboard
    24
  - About Features
    25
  - Using the Features Menu
    25
  - CM Administrable Features
    26
Chapter 4: Administered Options

27
- Administered Options
  27
Chapter 5: Call Handling

31
- Call Handling
  31
  - Answering a Call
    31
  - Making a Call
    32
    
    Making a Call Using Edit Dialing
    33
    
    Calling a Person from the Contacts List
    33
    
    Calling a Person from the Call History
    33
  - Muting a Call
    34
  - About Forwarding Calls
    35
  - Putting a Call on Hold
    36
  - Transferring a Call
    36
Chapter 6: Call History

37
- Call History
  37

Avaya one-X 9621G Administrator's Manual (172 pages)

ip deskphone h.323

Brand: Avaya | Category: IP Phone | Size: 2.22 MB

Avaya one-X 9621G Installing And Maintaining (90 pages)

Brand: Avaya | Category: IP Phone | Size: 0.36 MB

Avaya one-X 9621G Installing And Maintaining (91 pages)

H.323

Brand: Avaya | Category: IP Phone | Size: 2.14 MB

Avaya one-X 9621G Installing And Maintaining (73 pages)

IP Deskphones SIP

Brand: Avaya | Category: Telephone | Size: 0.89 MB

Avaya one-X 9621G Installation And Maintenance Manual (88 pages)

one-X series

Brand: Avaya | Category: IP Phone | Size: 2.14 MB

Avaya one-X 9621G Installation And Maintenance Manual (82 pages)

Deskphone H.323

Brand: Avaya | Category: IP Phone | Size: 0.53 MB

Table of Contents
3
Issue 1 August 2010
3
Chapter 1: Introduction

5
- About this Guide
  5
- Intended Audience
  5
- Document Organization
  6
- Change History
  6
- What's New in this Release
  7
- Online Documentation
  8
  - IETF Documents
    8
  - ITU Documents
    8
  - ISO/IEC, ANSI/IEEE Documents
    8
- Customer Support
  9
Chapter 2: 9600 Series IP Deskphone Installation

11
- Introduction
  11
  - IP Deskphone Models
    11
  - Software
    12
- Pre-Installation Checklist
  12
- Assembling the Deskphone
  14
  - Powering the IP Deskphone
    14
- Power-Up and Reset Operation (Dynamic Addressing Process)
  19
  - Initialization
    20
  - Power-Up and Reset Process
    22
- Unnamed Registration
  26
Chapter 3: Local Administrative (Craft) Options

29
Chapter 4: Maintaining 9600 Series IP Deskphones

53
- Introduction
  53
- Downloading Software Upgrades
  53
- The GROUP Parameter
  57

Avaya one-X 9621G Installing And Maintaining (94 pages)

H.323

Brand: Avaya | Category: IP Phone | Size: 1.56 MB

Avaya one-X 9621G User Manual (41 pages)

Brand: Avaya | Category: IP Phone | Size: 3.51 MB

Avaya one-X 9621G User Manual (44 pages)

H.323 Deskphone Call Center

Brand: Avaya | Category: IP Phone | Size: 3.43 MB

Avaya one-X 9621G Using Manual (33 pages)

IP Deskphones SIP for Call Center Agents

Brand: Avaya | Category: Telephone | Size: 0.7 MB

Avaya one-X 9621G User Manual (34 pages)

Deskphone SIP Call Center Agent

Brand: Avaya | Category: IP Phone | Size: 0.43 MB

Avaya one-X 9621G Quick Reference (2 pages)

IP Deskphones H.323

Brand: Avaya | Category: IP Phone | Size: 0.18 MB

Avaya one-X 9621G Quick Reference (6 pages)

SIP

Brand: Avaya | Category: Telephone | Size: 0.18 MB

Avaya one-X 9621G Quick Reference (4 pages)

SIP

Brand: Avaya | Category: IP Phone | Size: 0.28 MB

Avaya one-X 9621G Quick Reference Manual (2 pages)

SIP 6.2

Brand: Avaya | Category: IP Phone | Size: 0.17 MB

Avaya one-X 9621G Quick Reference (3 pages)

Brand: Avaya | Category: Telephone | Size: 0.13 MB

Avaya one-X 9621G Quick Reference (2 pages)

IP Deskphones H.323

Brand: Avaya | Category: IP Phone | Size: 0.19 MB

Avaya one-X 9621G Manuals

Table of Contents

1 Introduction

2 Making Calls

3 Answering Calls

4 Redialling

5 Holding and Parking Calls

6 Transferring Calls

7 Account Codes

Conference Calls

9 Headset/Handsfree Operation

Table of Contents

Chapter 1: Introduction

Chapter 2: 9600 Series IP Deskphones Overview

Chapter 3: Initial Setup and Connectivity

Chapter 4: Security Configurations

Chapter 5: Phone Administration

IP Address and Settings Reuse

Administering Display Language Options

Table of Contents

1 Introduction

2 Making Calls

3 Answering Calls

4 Redialling

5 Holding and Parking Calls

6 Transferring Calls

7 Account Codes

8 Conference Calls

Table of Contents

1 Introduction

2 Making Calls

3 Answering Calls

4 Redialling

5 Holding and Parking Calls

6 Transferring Calls

7 Account Codes

Table of Contents

Chapter 1: Introduction

About this Guide

Change History

What's New in this Release

Document Organization

Other Documentation

Chapter 2: Administration Overview and Requirements

9600 Series IP Deskphones

Parameter Data Precedence

The Administrative Process

Telephone Initialization Process

Error Conditions

Chapter 3: Network Requirements

Network Assessment

Hardware Requirements

Server Requirements

Required Network Information

Other Network Considerations

Chapter 4: Communication Manager Administration

Call Server Requirements

Call Server (Switch) Administration

Voice Mail Integration

Call Transfer Considerations

Conferencing Call Considerations

Telephone Administration

Administering Stations

Feature Buttons and Call Appearances

Shuffling

Wide Band Codecs

Table of Contents

Chapter 1: About this Guide

About this Guide

Major Differences between 9600 Series H.323 and SIP IP Deskphones

Change History

What's New in this Release

Chapter 2: Administration Overview and Requirements

About 9600 Series IP Deskphones

Administrative Requirements

Administrative Tasks

Deskphone Initialization Process Overview

Error Conditions

Chapter 3: Network Requirements

Performing a Network Assessment