Administering Presence In The Settings File; Instant Messaging - Avaya 9608 Administration

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The Presence icon is used in place of Work, Home, Mobile icons. During failover, presence
tracking does not occur.
"On the phone" presence status is, by default, automatically sent out and displayed. This can be
disabled using the ENABLE_AUTOMATIC_ON_THE_PHONE_PRESENCE parameter.
Session Manager presence user interface
The 9601, 9608, 9608G, 9611G, 9621G, and 9641G SIP Deskphones support Presence through
®
Avaya Aura
Presence Services (PS). The user guide for the respective deskphone model
illustrates the icons the end user sees depending on the status of the deskphone and contact for
which presence tracking is set up. The user guide also covers presence setup in the "Adding a
Contact" procedure.

Administering presence in the settings file

Deskphone presence is "off" by default. To turn presence on, the following parameters must be
configured in the settings file:
ENABLE_PRESENCE - The default of "0" indicates presence tracking is not enabled. A setting
of "1" enables presence of individuals whose handles have been established on the Contact list.
PRESENCE_SERVER - If the address of the SIP proxy/registrar is different than the presence
server, the IP address of the presence server must be specified using the
PRESENCE_SERVER parameter.
ENABLE_AUTOMATIC_ON_THE_PHONE_PRESENCE - This parameter controls whether "on
the phone" presence status is sent out automatically when user whose presence is tracked is
on a call or goes off-hook. This is enabled by default. Calls on bridged line appearances that the
local user has not bridged to, do not affect the trigger of the "on the phone" presence update.
The default of "0" indicates this option is disabled; when the person whose presence is being
tracked goes off-hook, his or her presence is not reported. A setting of "1" (default) enables
automatic on the deskphone presence.

Instant Messaging

Note:
The Instant Messaging feature is not supported on the 9601 deskphone.
Note:
The Instant Messaging (IM) feature allows a user to communicate through text messages.
When user A initiates an IM to user B, user B receives a notification on the Topline of the
screen. Then user A and B are able to have an IM conversation. The deskphone stores the IM
conversations in the History log. Each deskphone can store IMs up to size 2 MB. If a user logs
Instant Messaging
Issue 3 January 2014
141

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