Display Error; "No Paper In Tray 1" Is Displayed Even When The Paper Is In - Ricoh MP C3004 Field Service Manual

6. Troubleshooting
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
• Replace the harness.
Checking paper jam, or paper status
Check if there is no double feeding.
Check if the paper is curled too much.
Check if extra thin paper or thick paper exceeding the
supported paper thickness is being used.
Check if the paper thickness and size are detected correctly.

Display Error

"No paper in Tray 1" is displayed even when the paper is in

Target Part/SP No.:Paper End Sensor (1st Feed Tray) / SP5-803-015 (Tray 1: Paper End
Detection)
Execute an INPUT check when there is no paper at the
position of the referenced sensor.
Execute an INPUT check when there is paper at the position
of the referenced sensor.
Solution:
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
• Replace the harness.
1128
Cause verification
Fan the paper.
If the paper is curled too much, switch
on the anti-condensation heater for
paper tray.
Use a supported paper type.
Set the paper thickness and size to the
correct value.
Problem Judgement
1: Paper detected
0: Paper not detected